SUMMARY:

Established network professional with demonstrated success in the information technology career field, specializing in the implementation, operation and maintenance of U.S. Government campus area networks. Background highlights include U.S. Air Force network infrastructure technical training, multiple successful network implementation projects, DoD network operations experience and industry recognized professional certification.

TECHNICAL SKILLS:

• STP
• RSTP
• MSTP
• VTP
• VLAN
• 802.1q
• LACP
• CDP
• LLDP
• OSPF
• EIGRP
• BGP
• DMVPN
• IPv4
• IPv6
• VoIP
• SNMP
• NTP
• 802.1x
• ACL
• CUCM
• VTC

PROFESSIONAL EXPERIENCE:

Network Engineer

Confidential

Responsibilities:

• Client facing role tasked with fulfilling Brocade vendor service order to US Army customer 160th Signal Brigade.
• Consulted directly with prime and subcontractors to provide network engineering and implementation support.
• Configured, installed, tested, and integrated new Brocade Layer 2/3 network devices. Key member of a team responsible for replacing over 300 end-of-life Cisco routers and switches with Brocade MLXe, 7750 and 6610 platforms.
• Implemented ICAN standardized campus network and developed STIG compliant configuration templates.
• Utilized existing Fiber Optic infrastructure to complete over 600 SMF/MMF connections.
• Generated TAC cases and worked with vendor support to resolve critical software issues affecting the implementation schedule.
• Trained existing Network Administration teams in the configuration, operation and maintenance of Brocade routers and switches.

Network Engineer

Confidential

Responsibilities:

• Provided network engineering and administration support from a centralized NOC. Responsible for 24/7x365 oversight of (12) campus area networks spread throughout Southwest Asia.
• Client facing role embedded with regional network administration team.
• Supported 1000+ Cisco 6500, 4500, 3700 and 3600 series routers and switches. Supported hundreds of KG-175 TACLANE devices. Worked closely with local and remote Network Administration teams to resolve trouble tickets related to daily network troubleshooting, operation and maintenance tasks.
• 802.1x, Microsoft Active directory security group administration and troubleshooting support.
• Supervised implementation of enterprise-wide configuration changes. Provided analysis and subject matter expertise to military leadership during change control boards.
• Monitored networks with WhatsUp Gold software and proactively responded to outages. Expert troubleshooter during critical service outages and degradations.
• Trained local and remote network administrators in the configuration, operation and maintenance of Cisco routers and switches.

Network Administrator

Confidential

Responsibilities:

• Network Administrator of 300+ Cisco 6500, 4500, 3700 and 3600 series routers and switches. Administered classified and unclassified data, voice, and security systems. Embedded, client facing role.
• Administered Microsoft Active directory security groups.
• Configured, tested and installed Cisco routers, switches, VoIP handsets and VTC hardware.
• Configured, installed and performed troubleshooting on over (100) KG-175 series TACLANE’s.
• Cisco Unified Communications Manager (CUCM) Administrator. Performed adds, moves and changes for campus VoIP network.
• Developed DoD STIG compliant configuration templates and updated network documentation.
• Remotely monitored networks with WhatsUP Gold and Spectrum software.
• Network Security Administrator: 802.1x, MAB, Port-Security
• Developed into a skilled network troubleshooter through the resolution of hundreds of trouble tickets utilizing Remedy ticketing software.
• Trained junior personnel in the configuration, operation and maintenance of Cisco routers and switches.

Junior Network Engineer

Confidential

Responsibilities:

• Project to modernize the Base Area Networks of 30+ Air National Guard Bases. Client facing role, 75% travel.
• Site-survey team member. Traveled to four locations throughout the U.S. in order to document and photograph telecommunication rooms to include: Rack elevations, Ethernet and Fiber Optic patch panels, existing network hardware, power outlets, HVAC and temperature readings.
• Configuration and installation team member. Participated in successful network implementations at three locations. Rack-mounted, grounded, connected and configured over 200 Avaya/Nortel 8800 series core switches and 5500 series access switches. Installed and connected UPS units at locations without generator power, configured for remote SNMP monitoring.

Cyber Transport Systems Technician (Craftsman, 3D172)

Confidential, New Castle, DE

Responsibilities:

• Administered classified and unclassified voice and data networks encompassing 50+ Avaya 8800 routers, 5500 series access switches and 1000+ end-users.
• Analog telephone and VoIP administrator. Performed adds, moves, and changes.
• Utilized common network technician toolset to troubleshoot voice/video/data network faults and outages.
• Contributed substantially to Service Desk operations resulting in the resolution of hundreds of trouble tickets and service requests.
• Active Directory user account management for 1000+ users and security groups.
• Identified and patched system vulnerabilities.
• Installed CAT5/6 infrastructure to include patch panels, wall drops, cable terminiation, and running cable through ducts, overheads, and cable trays.