TECHNICAL SKILLS

• IT Support, Administration Engineering and Management
• Network/Systems/Email Administration (Lotus Domino/Notes Administration (v.3.x - v.7.x))
• (MS Exchange Administration (5.5, 2K, 2K3, 2K7, 2010))
• Active Directory, SQL, MySQL, ISCSI (SQL Admin of BI and PROD DB)
• Certifications: A+, NETWORK +, CNE, MCSE NT/2K, 2K3, 2K8, MCP, CCNA, NCST
• Web Design, Apache, MySQL, Java, PHP, Intermediate coding.
• Storage: SAN/NAS, HP, Lefthand, NetAPP, EMC
• Firewall/Load Balancers: F5, Checkpoint, Cisco, EMC FC, LB
• 2012 SCCM Environment Configuration, Setup and push updates, Apps, OS and packages.

Confidentialm ROCKVILLE, MD

NOC Technician

Responsibilities:

• Support Data Center Operations including Citirx, OVM, Server Management, Backup Management(Commvault), VMWARE Management, Network Management. 2012 SCCM, Recording incidents via Service Now ticketing system. Support, Manage and Monitor, Otsuka, Hughes, and Carlisle Enterprise Systems.
• 1400 VM Servers. Mixed Env. OVM, Linux, Hyper-V, VMWARE, CommVault, CITRIX.

NOC Technician

• Support Data Center Operations including Server Management, Backup Management, VMWARE Management, Network Management. 2012 SCCM, Recording incidents via Service now ticketing system.
• Support, Manage and Monitor, Otsuka, Hughes, and Carlisle Enterprise Systems. 1200 VM Servers.

Confidential, BETHESDA, MD.

Systems Administrator/Engineer

• Wide range of business IT projects, along with installation, and maintaining and updating all servers Turnkey gaming servers including VM farm. Support comm. links, LAN/WAN, VPN, Exchange, Exchange Migrations, domain migrations, CSU/DSU Administration and POP/SMTP Administration.
• Cisco Routers.
• Build Multiple Server OS configs and sql and Exchange clustering for failover.
• Web design, support, Cisco Routers/Switches, Checkpoint FW Admin and support.

IT Consulting/Technical Support

• IT Consulting for many area companies from Naples to Bradenton.
• Remote IT department for Small to Medium size businesses, including sub-contracting for PCM Networking and Network Support Solutions of S.W.
• Florida. Support comm. links, LAN/WAN, Exchange, CSU/DSU Administration and POP/SMTP Administration.
• Cisco Routers. Build Multiple Server OS configs and sql and Exchange clustering for failover. Web design, support.

Network Administrator/Technical Support

• NOC management, Lead XP, Windows 2003, Exchange 2003 conversion from Exchange 200x, Domain Conversion (Active Directory).
• Tasks included maintaining comm links, LAN/WAN, Exchange Administration and POP/SMTP Administration. Webmaster duties. Earned MSCE 2K3, Server 2008, ISA2006, NORTEL certs.
• End user support of employees in Office and product support for 5000 customers using WebFilter, MailFilter Log Analyzer, and new Product Line Burstek Reporter.
• Software/Hardware support of all IT equipment including remote users.
• Product development for enhancements and research new development projects.

Sr. Network/Systems Administrator

• Created LAN/WAN Infrastructure, including setup and installation of 6 remote offices, using VPN, WIFI and VOIP technologies, using Cisco routers and switches.
• Setup of email systems, administration and maintenance using a combination of MS Exchange 5.5/2000 (conversion) and Lotus Domino/Notes. Earned Cisco CCNA cert.
• Duties include Network Administration, System Administration, using a mixed environment of Linux, Windows NT, and Windows 2000 (AD) servers and workstations.
• Creating and maintaining the company website,
• Disaster recovery, contingency planning for all sites.
• Coordination of IT projects including securing phone lines, high speed data lines, vendors, and consultants as well as other resources.
• Reported to the President of the company on a daily basis.

Sr. LAN/Network Administrator

• Configuration, installation, and administration of Lotus Domino/Notes Servers (Hubs/Passthru/Application/Mail/RA) on Unix, OS/2, and Windows NT Servers.
• Disaster recovery of all servers (150 in all). Earned MCSE 2K.
• High Profile support to CEOs, Presidents, VPs.
• Technical writing of step by step procedures for the support staff at levels I and II.
• Design of Lotus Domino/Notes databases, such as help desk integration.

Lotus Notes Consultant

• Technical consultant for cc:mail/Notesmail conversion and rollout of 30000 bank employees in the loop.
• Responsible for configuration of NT, UNIX, OS/2, and Domino servers.
• Systems Administration, maintenance, and troubleshooting of systems and network environment.

Sr. Network Administrator

• NOC management, Lead for a team of 10 LAN/Systems techs.
• Tasks included maintaining fiber links, LAN/WAN, ccmail Administration and Notes Administration.
• Enduser support of 150 employees in Chicago Office and 300 employees in
• West Chicago, in a mixed network environment.
• Software/Hardware support of all IT equipment including remote users.

Network Engineer/Consultant

• Network engineering for Service Master, network consulting for First Chicago Bank, and Masonite.
• Supported many types of environments, i.e. token ring, Ethernet, FDDI.
• Support end users, troubleshoot, and service the most critical servers.
• Provided technical analysis for Aerotek (interview new prospects).
• Develop disaster recovery plans, plan and implement software and OS rollouts.

Field /Bench Technician/Service Manager

• Maintain and coordinating the Service department, which consists of ten service technicians, two network engineers, and two component level repair engineers.