Network Administrator Resume

SUMMARY:

Highly motivated and dynamic technologist with strong experience in the following:
Microsoft Windows Server 2003, 2008, 2008R2 and Microsoft Windows XP/Vista/7
Installation, troubleshooting and maintenance of Desktop PC’s, Laptops, Printers, and other hardware
Building, troubleshooting and maintaining of LAN/WAN environments
Active Directory, DNS, DHCP, WSUS, WDS, ISA Server 2004/2006, SCVMM, and Hyper - V
Desktop and Network security and firewall software including: Bitdefender, ESET NOD32, MacAfee and Kaspersky working with remote desktop softwares including: Team Viewer, Radmin, and Logmein, Continuum, Slack
Configuring Wired, Wireless, WiMAX and ADSL Modems
Backup and storage softwares such as Norton Ghost and Acronis
VMware installation and support
Solarwinds, wireshark, PRTG, Manage Engine,Logic Monitor
Cisco, Huawei, Netgear, 3COM, Sonicwall, Meraki,
OSPF,EIGRP,BGP,MPLS,QoS

TECHNICAL SKILLS:

Routing: Static Routing, RIPv1, RIPv2, RIPng, IGRP, EIGRP, OSPF

Switching: Catalyst IOS-based Switches, VTP, STP, MST, RSTP+, Trunking, VLANs, Layer 3 Switches, Logical Ether Channels, MLS

Additional Protocols: HSRP, VRRP, GLBP, NAT, SNMP, SYSLOG, NTP, DHCP, CDP, DNS, HTTP, TFTP

PROFESSIONAL EXPERIENCE:

Network Administrator

Confidential

Responsibilities:

HELPDESK ENGINEER

Confidential

Responsibilities:

Providing Tier 1 and 2 support over the phone for troubleshooting windows servers and clients (All Versions)
Providing Tier 1 and 2 support for Internet and application troubleshooting
Providing support for MSP clients through the ticketing system (Connectwise)
Supporting Cisco Meraki and Continuum website as the monitoring tools
Monitoring network devices using Logic Monitor
Cisco ASA configuration including all types of VPNs, ACL
Supporting phone system for end users using Shoretel and Cisco Unity and CUCM
End user application support including outlook and office 365 and windows applications
Virtualization with VMware Horizon and Cisco UCS B/C-Series

Network Administrator

Confidential

Responsibilities:

Windows server and client installation and troubleshooting, as well as OS level troubleshooting
Backup active directory configuration, health monitoring followed by issue resolution
Manage Engine, Wire Shark software configuration as monitoring system for the Netflow on Sonicwall and other switches
Symantec endpoint protection cloud manager for the server and clients
Design and deployment of new server farms, development and maintenance of technical documentation
Microsoft CRM 2011, routine active directory, HP switched and SonicWallfirewall administration
HP switch Configuration and management (Pro Cure- 2920)
Google App (Gmail, Google+, collaborate)
Windows 7 and 10 support

System Administrator

Confidential

Responsibilities:

Managed and configured Cisco 3750 and 2960 switches including: backup, VLAN, STP
Configured KiwiCattools to back up Cisco IOS
Configured PRTG and Wire Shark to monitor the links for bandwidth consumption
Maintained connectivity within LAN/WAN networks
Supported WiMAX CPE
Configured Cisco ATAs, IP phones 7960-7940 and Atcom IP phones

Help Desk Support

Confidential

Responsibilities:

Provided 1st and 2nd level support for PC hardware and software issues
Performed hardware and software installations
Supported and maintained PCs, monitors, laptops and printers
Administrated Active Directory (added/removed/modified user configurations)
Performed system backup and recovery
Educated students and provided them support in solving hardware and software operation and application problems