Customer Deployment Resume
3.00/5 (Submit Your Rating)
Indianapolis, In
SUMMARY:
- Motivated and talented senior engineer offers over 14 years of experience working closely with complex network architectures and computer systems.
- Experience includes troubleshooting, performing configuration reviews and approvals, network design and architecture, and customer service technical support.
- Able to make sound decisions and justifiable recommendations; based technical skills and background.
- Years of experience with the usage and function of Alcatel - Lucent, Fujitsu, Cisco, Brocade, F5, and Juniper products.
TECHNICAL SKILLS:
- LAN/WAN Architecture
- Fujitsu Flashwave Optical Architecture
- Cyber Security
- DNS and DHCP
- Project Management
- Splunk
- SolarWinds Orion
- Cisco Prime
- Brocade Load Balancing
- Cisco Firewalls
- Juniper SRX Firewalls
- Juniper ISG(Fortigate) Firewalls
- Juniper/Pulse SSLVPN
- Palo Alto Firewalls
- Cisco Routing & Switching
- Alcatel 7xxx Routing & Switching
- Juniper Routing & Switching
- Project Vendor Management
- IPTV Network Architect/Administration
- OSPF
- BGP
- MPLS Protocols.
PROFESSIONAL EXPERIENCE:
Confidential, Indianapolis, IN
Customer Deployment
Responsibilities:- Deploy worldwide customer connectivity using Accenture NGWAN Cloud
- Lead Juniper SRX firewall IPS/IDS implementation
- Junos support for the Customer Deployment team
- Developed the SRX procedure to implement IPS/IDS licenses
- Converted SRX 1400 configurations to SRX 4100
- Developed procedure to migrate NGWAN cloud SRX 1400 to SRX 4100
- Implemented, tested site-to-site VPN connectivity for customer remote sites
- Created end to end decommission scripts for customer remote sites
Confidential, North Chicago, IL
Sr Network Engineer
Responsibilities:- Designed new university architecture to migrate Extreme Networks to Cisco
- Lead and managed 3 month network migrations from Extreme Network to Cisco
- Designed University Security Architecture for Juniper ISG2000 to SRX1400
- Maintained compliance to HIPPA, FERPA standards
- Manage Campus Cisco/Aruba wireless network
- Managed Pulse SSLVPN connectivity for remote access
- Maintain Nagios and Solarwinds network monitoring platforms
- Performed wireless network surveys for over 850 new Ethernet connections providing wireless service to student housing apartments
- Maintained Audio visual network connections internal and external to the university
Confidential, Phoenix,Az
RNOC Engineer
Responsibilities:- Coordinate and resolve all proactive and reactive network incidents
- Perform triage and remote restore in a Tier III environment
- Minimize customer service interruptions and customer impacting outages
- Internal/external escalation point of contact for hardware, software, and circuit trouble requests
- Managed hospitality wireless networks in Las Vegas using Dell Aruba, and Cisco
Confidential, Richardson, TX
Business Development Sales
Responsibilities:- Present Confidential 520 SAM technical presentations to customer regional and executive teams
- Customer advocate in all technical and new product integration
- Provide customer training on FW400, FW9500 optical network devices
- Develop customer network designs and diagrams
- Conducts multi vendor integration lab trials using Fujitsu FlashWave optical platforms with Confidential 7450, 7705, 7750 service switches and routers
- Conducts First Office Application(FOA) field trials Confidential cellular backhaul sites
- Install and configure Confidential 5620 SAM as the customer NMS architecture
- Demonstrate 5620 SAM discover non-ALU network devices
Confidential, Austin, Tx
Product Development Engineer
Responsibilities:- Lead engineer in Uverse IPTV labs dedicated to new product and proof of concept testing
- Architect network integration of 3rd party vendor concept prototypes in early stages of research
- Integration test lead on Confidential 7750 SR12, 7330 ISAM, 7342 SW, Cisco 2900 series, Juniper MX460 and Cienna network routing & switching devices
- Maintain network connectivity of Confidential &T research labs
- Manage lab security network architecture using Cisco ASA, ISG2000(ScreenOS), SRX 1400/4100
- Manage Juniper NSM, Cisco Prime, Confidential 5620 SAM, and Cisco ASDM monitoring platform
Confidential, Plano, Tx
Field Engineering Team Lead
Responsibilities:- Single point of contact for all field technical issues
- Proactively evaluate the customer network improving network reliability
- Track and coordinate product and software quality concerns
- Develop and implement cellular backhaul procedures
- Technical lead for daily operations of Uverse laboratory
- Review and approve Juniper ISG 2000 firewall configurations
- Manage the migration of all Uverse firewall from CheckPoint to Juniper ISG 2000(ScreenOs)
- Develop test procedures to test Video Hub Office(VHO) backend network flows
- Designed lab mockup of the Southeast region integrating the Atlanta Super Headend Office(SHO) with the existing Mission, Ks SHO
- Manage a team of 9 engineers during live Uverse VHO migration of 175,000 customers over a 5 month period without service disruption
- Manage a team of 7 engineers during live Uverse VHO migration of 750,000 nationwide subscribers from Reference to Optimied architecture
- Manage a team of 6 software automation developers decreasing VHO turn-up time from 5 weeks to 1 week creating increased operational efficiency