SUMMARY:

• Over 20 years of superior performance  Polished Executive Assistant with professional maturity, communication, training, and marketing skills with extensive background in customer service for business process improvement. Enthusiastic, results - oriented leader with superb teamwork and program management skills. Excellent internal/external communications skills, team-oriented, enthusiastic, resourceful and unique ability to negotiate with individuals and groups fostering outstanding team development and performance. Demonstrated outstanding managerial skills, while performing in demanding and fast paced team environments. Excellent at prioritizing work and customer relations.

TECHNICAL SKILLS:

Monster Government Solution EOPF Management System Castle (time keeper system) E2 Solution (travel system) Adobe Connect (web conference software) Leadership & Employee Training/Development Freedom of Information Act (FOIA) Analytical High degree of confidentiality Quality Assurance & Customer Service Management MS Windows and MS SharePoint FPPS (Federal Personnel & Payroll system) Federal Acquisition Certifications - Contracting (FAC-C) system Kronos (time tracking system for billing of hours) MS Office, MS Project, & MS Publisher FAC (Warrant Management system) Event Planning/HR Award Cer

EXPERIENCE:

Executive Assistant

Confidential, Arundel Mills, MD

Responsibilities:

• Provide administrative support to the Chief Financial Officer for the confidential - Federal Highway Administration (FHWA)
• Manage all calendar appointments
• Screen all incoming calls to CFO and staff
• Review all documents prior to obtaining CFO signature
• Arrange travel for domestic travel using E2 Travel Solution
• Input and manage all controlled correspondence through Control Correspond Management System (CCMS)
• Organize and assist with monthly Webconference online meetings using Adobe Connect
• Plan and manage the organization monthly Learning Series Webconference meetings
• Prepare all chat pod notes and question from the Webconference meetings
• Arrange all onboarding logistics for new employees
• Update StaffNet SharePoint site
• Assist staff with travel, calendar management, etc.

Human Resources Administrative Assistant

Confidential, Waldorf, MD

Responsibilities:

• Provided administrative support to the Director of the Office of Human Resources for the confidential Federal Transit Administration (FTA)
• Hefty calendar management
• Served as the point of contact for all employees to assist when coming to the HR department for assistance with variety of needs.
• Scheduled interviews with perpetual applicants applying for position with the Federal government
• Assistant staff of thirteen with needs such as reviewing resumes for perpetual customers, set up interviews (phone or in-person)
• Arranged Orientation twice a month for all new Federal Employees; Prepare recruitment packages for the Executive Agent
• Conducted recruitment through OPM registers for perceptual recruitment
• Audit file(s) to assure all paper work is in correct order for a perpetual audit by the auditors
• Maintained a daily use of the Electronic Official Personnel Folder (eOPF) to index all FTA employees work history in to electronic filing system; Make sure all new employees have completed all security packets; Review and edit job descriptions
• Assisted and coordinated logistics for annual human resources awards ceremony
• Assisted and manage with the human resources position description (PD) database

Procurement Administrative Assistant

Confidential, Fairfax, VA

Responsibilities:

• Supported Department of Justice a variety of tasks to support the confidential Acquisition Management Division (AMD) that included:
• Hefty calendar management
• Maintained daily tasks list-arranged meetings and made appointments with individuals on a priority basis
• Edit letters, memos and correspondences
• Prepared all expense reports for reimbursement
• Prepared reports and documents - Handled all the documentation work
• Organized all personal travel arrangements including: Air travel, ground transportation and accommodations
• Prearranged the time table schedule office meeting and events
• Function as an alternate to greet visitors and answer AMD mainline
• Entered all new awards into the file inventory database, Scan invoices to data base

Administrative Assistant II

Confidential, Columbia, MD

Responsibilities:

• Executed a variety of tasks to support the Department of Veterans Affairs’ (VA) Warrant Management Services that included:
• Daily screening the Federal Acquisition Certifications - Contracting (FAC-C) system for new contracting warrant request applications
• Heavy calendar management
• Prepared the review memorandum, Contracting Officer Authority notification, warrant request checklist, and the pre-approval review check sheet and ensured the information matched the warrant requests
• Ensured the applications met the qualification standards of the Veterans Affairs’ Acquisition Regulations
• Developed an Excel spreadsheet to track returned Contracting Officer warrants
• Developed an Excel spreadsheet to report and track total number of approved Contracting Officer warrants
• Compiled weekly reports for Veterans Affairs Chief of Staff’s review highlighting upcoming decision meetings, major contract awards and modifications

Correspondence Specialist

Confidential, Bethesda, MD

Responsibilities:

• Scheduled meetings and conferences for the Office
• Handled the travel arrangements for Foreign and domestic travel within the organization and arranging training
• Critiqued all incoming and outgoing correspondence, this includes Congressional inquiries and requests, and responses to such to Prepared and process controlled correspondence and other office documents in Microsoft Word, PowerPoint, Excel, and Outlook, and e-docs
• Maintained confidential data, i.e., personnel and time and attendance records for the office. Maintained a personal calendar of vacation, sick, leave, and alternate work schedules (AWS)
• Managed the front Office of Energy, Efficiency and Renewable Energy management and staff with all operational needs
• Served as the liaison for the programmatic, operational and administrative information management needs of the office
• Managed all incoming calls and routed them to the appropriate efficiency program administrator
• Provided strategic project management planning for organizing and coordinating meetings and major conferences
• Prepared letters, memorandums, briefing papers and other documents on behalf of the Chief Operating Officer
• Provided telephone coverage to the Assistant Secretary

Executive Assistant

Confidential, Washington, DC

Responsibilities:

• Managed a conflict-free calendar for the Hospital Administrator
• Managed implementation of new operational/administration systems supporting the Executive Office and Hospital Administrator
• Prepared all vital information for Board meetings as well as transcribed minutes for all Executive Meetings
• Greeted and screened visitors for Hospital Administrator and Vice President
• Managed all incoming calls and routed to the appropriate person and/or department
• Interfaced with senior level personnel management as well external clients (daily)
• Managed proposal preparation support and ensured adherence to contract procurement regulations. Managed patient complaints from the Emergency Room