SUMMARY:

• Certified Microsoft Systems Engineer with 17 years of progressive experience encompassing information systems management, network administration, and Internet security.
• Solid base of technical skills, including expertise with Windows, NT, UNIX, and LINUX operating systems as well as Microsoft Exchange, Imail, Blackberry, Citrix, PeopleSoft, Ceridian, Abra, Timberline Yardi and BackOffice products.
• Offers an in - depth understanding of TCP/IP protocol, Internet security, virtual private networks, firewall technology, and virus protection.
• An excellent communicator skilled in providing desktop support, developing and conducting multi-level training sessions, and serving as a technical liaison to administrative staff and IT professionals.
• I have personally worked on six Exchange migrations in the past 4 years.
• Demonstrated ability to plan for and react quickly to business needs, acquire new knowledge, and apply versatile skills to benefit employer.

PROFESSIONAL EXPERIENCE:

SENIOR Architecture Admin II\Sr. Messaging Admin

Confidential, West Chester, PA

• Administered, maintained, and managed Exchange mixed 2003, 2007 and 2010 environment with 18 locations and 9 countries, 7,000 users, Migrate Exchange 2003 users to 2007 and 2010, McAfee Ironmail, Upgrade Blackberry Servers to Ver 5.0, Set up archiving retention policy by Pharmacia standards with Zantaz Eas System.
• Responsible for maintaining and upgrading Boxtone and Bomgar support system. Testing Microsoft Unified Communication integration in a test lab.

SENIOR NETWORK ADMINISTRATOR

Confidential, Yardley, PA

• Administered, maintained, and managed a multi-faceted WAN network system 58 locations over 6 states and 450+ Servers, specializing in Exchange 2007with integration to a Office Communication Server, Active Directory, Migrated 6,000 Imail users to exchange, as well joining existing Domains/ Exchange 2003 servers to Corporate infrastructure. Installed Blackberry 5.0 server, Windows 2008, Windows 7, EMC and Sun Storage Tech SAN Storage. Integrated sale force application to mobile users.
• Completed 6 month project from Exchange 2003 to 2007 project, migrating 8,000 users, include Architecting the hardware purchases, and setting up active passive clustering and Cluster continuous replication .
• Worked with VMware 3.5, Windows Clustering, and Large Citrix farms.
• Upgraded Symantec antivirus solution to Endpoint protection for 6,000 users, including deployment and upgrade
• Installed Share Point Server 2007
• Installed Exchange 2010 for 250 uses so they can utilize online archiving

MIS DIRECTOR/SR NETWORK ADMIN

Confidential, Wilmington, DE

• Researched, purchased, and coordinated the seamless installation of server and desktop hardware, software, and peripheral equipment at 62 remote locations.
• Planned and implemented VMware ESX for 10 hard servers with 32 Virtual servers.
• Coordinated migration of email system from MS Mail to Exchange 2000, 2003 and then to Exchange 2007, with implementation of Cisco VOIP with a Unified Messaging server.
• Recommended and coordinated the implementation of various business applications, including Timberline and Yardi Property Management, to support strategic objectives.
• Recommended and coordinated the implementation of various business applications, including Timberline and Yardi Property Management, to support strategic objectives.
• Planned and directed the successful migration of 62 remote locations from Real Page to Yardi Property Management software, using internal personnel and consultants to execute a $300,000 project within strict time and budget constraints.
• Negotiated the acquisition and successful implementation of a new telecommunications system, resulting in annual savings of $80,000.
• Managed the installation of a secure wireless network at headquarters and selected remote locations.
• Planned and executed successful migration from NT4.0 to Windows Server 2003and then to 2008.

SENIOR OPERATIONS MANAGER

Confidential, Woodland Hills, CA

• Travel extensively and direct technical staff in all aspects of client installations and support of award-winning F-Secure Anti-Virus, VPN, Distributed Firewall, BackWeb and third-party security products for this managed security services company. Perform project planning and interface extensively with network security companies and ISP partners to ensure the successful and timely deployment of industry-leading security solutions (FSOS) throughout North America. Monitor Secure Operations Center to ensure optimal network performance and resolve all high-level technical inquiries escalated from customers through help desk operators. Interface regularly with Research &
• Development software engineers, Solutions Managers, and various internal departments to resolve critical bugs and convey customer requests for new product features. Develop and present multi-level technical training programs for service provider and security clients.
• Developed expertise in Internet protocol, on-line security, VPN’s, firewall technology, and virus protection.
• Interfaced extensively with parent company in Helsinki, Finland to direct the successful establishment and ongoing development of help desk operations for North American operations.
• Created and maintain on-line and internal Operations and Support documentation.

MIS MANAGER

Confidential, Valley Forge, PA

• Directed a staff of eight MIS professionals in WAN network administration, desktop support, and computer operations, with accountability for optimizing system performance for over 6000 users in PA, NY, MD, DE, WV, and NJ. Functioned in a hands-on capacity to apply Microsoft Exchange expertise in the resolution of network problems. Ensured integrity of hardware wiring and connectivity using band widths ranging from 56K to T1 lines with Cisco routers and switches for 62 on-line locations, including bakeries, administrative offices, corporate headquarters, warehouses, and transport depots. Researched and purchased all server and desktop hardware, software, and peripheral equipment for all sites. Exercised managerial and decision-making responsibility for departmental budget administration, human resources, and project planning functions.
• Collaborated with senior management on the planning and implementation of system enhancement projects.
• Attend the Microsoft Exchange Conferences annually.

SENIOR NETWORK ADMINISTRATOR

Confidential, Norristown, PA

• Administered, maintained, and managed a multi-faceted WAN network system and forty-eight servers, including Microsoft Exchange 5.5, Nokia Firewall, Compaq, and S&A technology. Provided on-site desktop support for users and information professionals in all Windows BackOffice products, Citrix Server, Terminal Server, PeopleSoft 7.5, Ceridian, Trackit, Ghosts, Descartes, and PcAnywhere software applications. Developed, implemented, and administered a system security policy.
• Spearheaded the Windows 2000 Implementation Project, involving testing and implementing software changes for all servers and directing co-workers in compliance requirements for all desktop computers.
• Installed a Nokia Firewall server and software, including setting a proxy server and Internet software.
• Migrated 500 users from MS mail to Exchange 5.5.
• Installed PeopleSoft server and coordinated rollout to ensure successful client installs.

NETWORK ADMINISTRATOR

Confidential, Upper Darby, PA

• Transaction Server, WinFax server, and SMS. Provided desktop support for over 100 users at all levels, including software development professionals and administrative staff. Installed and supported Windows 95, 98 and NT Workstation as well as peripheral software systems. Set up permissions, domains, rights, trust relationship, and file associations.
• Developed, implemented, and administered a disaster recovery plan.
• Successfully completed training in Windows Workstation, Windows NT Server, Accelerated TCP/IP, Enterprise, Exchange Server 5.0 / 5.5, Access, SQL server, Visual Basic, and IIS 4.
• Documented and re-segmented LAN configuration to significantly improve network speed and accessibility.
• Provided consulting services in Exchange and NT server.