SUMMARY:

• Experience in installation, solving complex problems, testing, operations and maintenance of hardware and software systems.
• Strong knowledge of LAN policies and procedures.
• Ability to communicate strategies to guide cross - functional teams in goal attainment through straightforward approach.

TECHNICAL SKILLS:

Platforms: Cisco Nexus 7k, 5k, 3750, 6500 and 2900 switches, Juniper 4200 and 4300 switches

Protocols: TCP/IP, Ethernet, STP, OSPF, 802.1q Trunking and VTP

Hardware: Switches, Routers, Packeteer and Riverbed

Tools: Putty, TFTP, Fiber and copper cable analyzer, tone generator and fiber analyzer

PROFESSIONAL EXPERIENCE:

Confidential, Arlington, VA

Network Analyst

• Troubleshoot WAN/LAN network connectivity.
• Troubleshoot and resolve SPANNING TREE loops.
• Experience with Cisco Nexus 7k and 5k switches.
• Experience using SPLUNK to check issues on the network.
• Replaced and configured Cisco and Juniper hardware due to failure.
• Monitor and Analyze 122 network activity using Solar Winds and Net Cool.
• Modify ACL to allow traffic.
• Troubleshoot setup and replace Riverbed hardware device.
• Manage IP address using Info Blox.
• Address connectivity issues with LEC and other internet service carrier.
• Setup TACACS accounts.
• Trained new hire employees.
• Managed and ensured that all service tickets meet Service Level Agreement.
• Configured ports capture to setup Wireshark session.
• Configured and troubleshoot port channels.

Confidential, Bethesda, MD

Network Analyst

• Troubleshoot Cisco switch configurations as needed.
• Configure EIGRP routing protocol.
• Use What’s Up Gold (WUG) to monitor SNMP traps for network devices.
• Used Enterasys NetSight to configure, monitor and troubleshoot Enterasys switches.
• Used Solar winds to monitor and upgrade/updated network devices as needed.
• Work with vendor to configure or directly configure network hardware.
• Configure and troubleshoot Cisco Switches.
• Configure and troubleshoot Cisco Routers.
• Configure Citrix 2000 and 600 WAN Optimization Appliances.
• Use network monitoring software tools to troubleshoot network outages.
• Monitor SNMP traps.
• Actellis Modems.
• Configure Wireless AP’s.
• Configure Watch Guard Firewalls.
• Configure Watch Guard switch ports for security cameras.
• Work with vendors to provision new circuits and any Moves, Adds, Changes or Disconnects.
• Handle site turn-up and work closely with engineering, installation technicians and telecommunications carriers to ensure smooth transition.
• Document changes as needed during deployment.
• Perform scheduled configuration changes to network.
• Create Standard Operating Procedure (POS) documents.
• Use VMWare to build VM servers.
• Worked with senior team member the convert Cisco device from WUG to Cisco Prime.

Confidential, Washington, D.C

Lead Network Analyst

• Customers requested I remain on the contract during the contract transition from Confidential to Confidential .

Confidential, Washington, D.C

Senior Deployment Engineer

• Travel to different states to deploy Cisco 3750, 6500 and Enterasys C5 and K10 switches.
• Assign as Team Lead by high level government personals during deployments.
• Plan deployments by logging into the existing switches to confirm all Virtual LAN, IP address and other neighbor switches.
• Used SPLUNK to check issues on the network.
• Make corrections to Visio network designs such as IP address, network mask and OSPF settings.
• Communicate directly with Government Leads to resolve technical issues in the field.
• Use INFOBLOX to ensure IP address range will be suitable for the site needs.
• Ensure IP addresses has been GEN’D for TECs access.
• Backup and restore Cisco IOS software and configuration.
• Upgrade Cisco IOS using TFTP server software.
• Configured redundant power supply on Cisco 6500 series switches.
• Implement port security on switches to ensure network is not compromised by other devices.
• Troubleshoot spanning tree issues.
• Configure Vans and assign ports to Vans on Cisco 6500, 3750, 2800 switches.
• Create custom configuration template to ensure ICE configuration standards.
• Upgrade Cisco and Enterasys switches software.
• Provide support for site administrator to update IOS and firmware on Cisco and Enterasys switches.
• Expand switch ports by implementing stack and reconfiguring Cisco and Enterasys switches.
• Use tone generator to trace unlabeled network drops.
• Communicate with ICE and DHS NOC to resolve router issues.
• Submit change request form to government leads and ICE NOC for approval of switch upgrade.
• Configure uplink speed of the switch to match the packet shaper appliance Ethernet speed.
• Install and configure media converter from Mule-mode to Single mode to expand network as a temporary solution for user connectivity.
• Verify port security has been implemented on Cisco switches.
• Configure VTC on Cisco switches.
• Repair faulty Ethernet cables onsite.
• Configure default gateway on layer 3 switches.
• Configure and troubleshoot OSPF troubleshoot to resolve connectivity issues.
• Configure STP on trunk ports.
• Configure Cisco switches to trunk with Enterasys switches.
• Configure port speed on Cisco and Enterasys devices.
• Shutdown all unused port for added security.
• Shutdown any unused Virtual LAN for added security.
• Configure switch trunk to allow or deny Virtual LAN traffic.
• Erase all configurations including Virtual LAN on legacy Cisco 2800, 3750 switches.
• Set security password on Cisco devices.
• Use rommon mode to reset the password in Cisco 2800 and 3750 switches.
• Add warning banner for unauthorized users accessing cisco devices.
• Update firmware on Enterasys C5 switches.
• Download Enterasys C5 licenses for layer 3 capabilities.
• Correspond with Government lead to advise site has been completed and all documents were completed.
• Compile and document various statistical data.
• Analyze user requirements, procedures and problems to develop a solution.
• Complete many ICE Co-Lo relocations, as well as special projects.
• Assisted with planning, implementing and testing network systems.
• Analyze and repair hardware as needed.
• Assist with planning, implementing and testing of the legacy Cisco switches and routers.
• Design and implemented local and wide area networks.
• Help with developing remote-based support system to help Administrator install new Cisco and Enterasys switches.
• Troubleshoot LAN connectivity problems and hardware issues.

Confidential, Falls Church, VA

Technical Account Manager

• Supervised Junior Engineers while troubleshooting computer issues for NASA Hubble Space Telescope network.
• Troubleshoot Cisco configuration and replaced Cisco parts as needed.
• Troubleshoot and repair Apple and Linus computers
• Maintained, troubleshoot and repaired Windows 2000 and Solaris 10 servers.
• Maintained and Repaired HP printers.