SUMMARY

• Over 15 years’ experience in PeopleSoft HCM Implementations and Upgrades for Benefits Administration, NA Payroll, Time and Labor. Developed HCM implementation project plans, requirements gathering, fit/gap analysis, implementation design and configuration, test plans, scripts and scenarios, user training, open enrollment and production support.
• Over 22 years’ experience in Corporate Human Resources, Benefits and Payroll administration, including supporting company - wide administration of Human Resources information, Benefits Administration and Workforce Management.
• Identifies opportunities and makes recommendations to leverage system capabilities to meet current and future needs of the organization and its customers.
• Led HRIS teams in analyzing, prioritizing, developing and delivering on customer requests for system enhancements.
• Provided a leadership role in supporting integration of new business into HRIS system and processes as a result of system changes and upgrades.
• Extensively worked on Implementation, Upgrades, Conversions, Fit-gap analysis and Testing of PeopleSoft applications from 7.0 to 9.2.

TECHNICAL SKILLS

PeopleSoft: HCM Releases: 7.X, 8.X, 9.0, 9.1, 9.2

Applications Base Benefits, Benefits Administration, Core Human Resources, NA Payroll, Payroll Interface-ADP, ESS (Employee Self Service), MSS (Manager Self Service), eProfile, eBenefits, ePay, eRecruit, End User Training (EUT): Reporting: Super User/Advanced Query

PROFESSIONAL SUMMARY

Confidential 

Responsibilities:

• Conducted Benefit analysis for all benefit plans and configuration. Managed/ Modified System Configuration for All Benefit Plans and benefit programs. Evaluated third party administrator benefit interface files and recommended change(s). Created PS Ad-Hoc reports. Evaluated all benefit events and eligibility rules and modified where needed. Conducted various internal and external PeopleSoft Benefit audits and provided viable clean-up solutions.
• Extensively involved in testing of interfaces and conversions from Legacy/Third party systems to PeopleSoft applications.
• In Corporate Human Resources, Benefits and Payroll administration, including supporting company-wide administration of Human Resources information, Benefits Administration and Workforce Management.
• Expertise in performing Functional, Integration, Regression, System and User Acceptance testing. Created System and User Test Plans, Test Scenarios, Test Scripts and project related documentation.
• Implemented and Developed functional specifications and requirements for ACA reporting and setup.
• Managed ACA Form Process for 2015 and 2016 . Created ACA User Reference Guide.

Confidential, Boston, MA

Benefit Enhancement 

Responsibilities:

• Functional Project Manager/HCM Lead for Affordable Care Act (ACA) Implementation: Data Extract, Transmittal and Form Processing. Managed system configuration of all ACA Configuration tables. Assisted with ACA Patches and Fixes. Worked hand-in-hand with Development Team on ACA processes.
• Managed All Oracle ACA Service Requests (SR’s) and assisted with recommended patches and fixes.
• Functional Lead for ACA Testing. Developed test scenarios and scripts for benefit testing team.

Confidential, Wilmington DE

Responsibilities:

• Managed Benefit Administration project implementation for new acquired company. Evaluated Ben Admin System issues and errors and provided an analysis to management team. Created Resolution documentation and provided business process steps for administering Ben Admin Processes. Trained End Users on correct way to process benefit events and properly handle reprocessing of benefit events. Provided data cleanup solution for confidential events for approximately 10,000 records.
• Implemented Open Enrollment 2016 and configured system tables and processed OE events. Provided a Benefit Assessment document to client and made recommendation for system fixes, enhancements and changes.
• In Corporate Human Resources, Benefits and Payroll administration, including supporting company-wide administration of Human Resources information, Benefits Administration and Workforce Management.
• Assigned responsibilities of coordinating with end users to identify issues and developed best testing techniques to improve the system processes.
• Wrote a Benefit Administration Reference document to assist End Users with guidance on how to maintain Ben Admin on a daily basis and what business processes must be utilized to keep system in sync and working properly.

Confidential, Reston VA

Benefits Administration 

Responsibilities:

• Manager of Benefit Administration and Benefit HRIS team. Develop business requirement documents for Change Management Requirements. Sr. Functional Lead Consultant for client’s 2013 Open Enrollment Project including ESS.
• Created Project Plan and Specifications for implementation of new enhanced Benefit Plans. Wrote Full life cycle Test Plan, Test Scenarios and Test Scripts for testing for system upgrade. Configured core HR, Payroll and Benefit Tables for Open Enrollment 2013.
• Responsible for training End Users on PS Benefit Administration. Re-evaluated Benefit Interface files and updated file specifications to accommodate changes.
• Developed Business Requirements for client’s FSA and H SA Benefit Plans. Ran On/Off cycle Payrolls to test modified Date Rules for Medical, Dental, Vision and H SA deductions.
• Developed Test Plan to test Payroll Tax Updates and worked with End Users to perform UAT testing. Assisted Payroll with Query reports and interface file data issues.
• In Corporate Human Resources, Benefits and Payroll administration, including supporting company-wide administration of Human Resources information, Benefits Administration and Workforce Management.
• Researched and resolved all issues. Handled data cleanup for Benefit Administration and Base Benefits. Updated text catalog table for major changes to client’s self-service pages. Worked with HR Team with client’s transition of benefit plans due to Acquisition.
• Developing fit/gap analysis for system conversion integration for multiple conversion interface files. Developed Ad Hoc queries for utilization in Access Database for development of Benefits Conversion file. Manager for PS Security Administration and maintain security roles and permission lists. Audit security profiles and processes for overnight custom jobs.
• Monitor and maintain SOX audit records and documentation

Confidential, Baltimore MD

Benefits Administration 

Responsibilities:

• Managed Open Enrollment Project. Created Open Enrollment Specifications for plan configuration for OE Benefits. QA Lead Tester for Open Enrollment Project - Developed Test Plan, Test Scenarios and Test Scripts.
• Configured core HR, Payroll and Benefit Tables for Open Enrollment. Performed Fit Gap Analysis for Leave Plan Configuration and modified leave plan rules and corrected leave balances to correct inaccuracies on the leave plan reports.
• Modified client’s 401k Plan Configurations and added new 401a Executive Savings Plan. Modified Benefit and Savings Plan Interface Files and worked with Vendors to test new file layouts.
• Trained End Users on PS Query and developed reference documents for future use. Reviewed clients interface file and created ad-hoc reports for new file submission. Ran Payroll Deduction for multiple pay periods to sync FSA pay period totals.
• Handled data cleanup for Benefit Administration and Base Benefits and trained end-user how to manage Automated Benefit Administration. Updated text catalog table for major changes to self-service pages. Updated ebenefits message catalog pages.

Confidential, Rockville MD

Benefits Administration 

Responsibilities:

• Project Manager for Open Enrollment period. Administered Benefit Administration process for Event Maintenance and managed team roles and assignments.
• Provided functional leadership to the team for Business Process changes. Responsibilities included development and management of project plan; table setup and configuration of Base Benefit, Ben Admin and Payroll system tables.
• Developed and executed UAT system test plan and test scripts. Reviewed business policies and process to enhance end-user usage of the system and recommended best practice polices to maintain the quality and data integrity of the system applications.
• Developed and maintained Project Plan for Open Enrollment project. Analyzed business process for Self-Billing and made recommendation to automate processes that are currently being handled manually. Provided clients with step-by-step instructions on how to administer Benefit Administration.
• Trained end-users on usage of the system for Ben Admin, Payroll, Base Benefit and how to develop ad-hoc queries. Acted as Compensation Analyst and created verification and proposal letters. Redeveloped health and benefits interface files and forms.

Confidential

Production Support Washington, DC

Responsibilities:

• Served as a PeopleSoft HR/Payroll Functional Lead Analyst for UAT Testing development and planning. Developed Comprehensive Test Plan and Test scripts with Excel “Hyperlink” capability for clients new 401K Plan Enhancement Project.
• Provided hands-on support of PeopleSoft HR/Payroll configuration, gathered business requirements, researched solutions, created detailed functional specifications, and transitioning specification to developers.
• Provided PeopleSoft HR/Payroll functional expertise to End-Users / Business Owners on design issues and provide guidance on problem resolution.
• Assisted in HR/Payroll planning, analysis, design, and testing activities during PeopleSoft upgrades and provide input on tools, standards, templates, and methodology. Process On and Off-Cycle Payrolls and created and updated multiple pay group pay sheets.
• Created queries to capture Payroll data to analyze and validate data integrity and confirmed that all Payroll processes were performing accurately. Ran PS Paycheck program for multiple pay groups and validated the checks to confirm deductions and tax information was accurate.
• Made recommendation to client to remove excessive information and make modifications to the paycheck program so that it printed only the pertinent information that employees were required to see.
• Developed and created new Supplemental Retirement Plan (SRSP) Benefit Plan Requirement document to include configuration and setup for new 401k Retirement Plan.

Confidential, FL

Benefits Administration

Responsibilities:

• Provided Functional Payroll and Benefits Consulting for client’s configuration issues with, Benefit Administration, Savings Plan Limits, 401k Accumulators, General Deduction codes and regular Deduction Codes.
• Analyzed and troubleshoot issues around Qualified and Non-Qualified 401k Savings Plan Contributions. Provided client with resolutions to 401k issues and gathered information on current 401k business processes and made recommendation for change so that enrollment into the 401k Contribution Plans were automatic and no longer a manual process. This change corrected many 401k deduction mistakes that were being made on employee paychecks.
• Reviewed client’s system capabilities for automatic processing for 401k Savings Plan contribution and recommend enhancements and changes. This functionality required restructuring of Benefit Plan Deduction codes and General Deduction Codes. Developed UAT Test Plan and Test Scripts for testing new 401k Configuration/Setup changes.
• Created Payroll Business Requirement documents for end-users defining the correct methods in using PeopleSoft delivered Payroll functionalities. This information enabled the client to cease creating custom excel reports and cease manual corrections to various 401k Payroll processes.

Production Support Smithfield, RI

PeopleSoft HCM 8.9: Core HR, Benefits Administration, Payroll

• Served as Functional Payroll Consultant and provided assistance for Production Support Issues and Business Requirement and Change Management requests.
• Engagement included development and execution of project plan; performing system analysis for design of custom functionality; creation and execution of test scripts for user acceptance; designed and delivered user reference guide for Payroll Business Processes; development of custom queries and reports; and post-implementation evaluation and support. Responsibilities included monitoring work performed by subordinates in the Payroll Department and processing payroll transactions as assigned by payroll supervisor and analyst.
• Reviewed and approved payroll transactions processed by assigned colleagues, handling most complex issues and gathering information and presenting to higher level of authority for decision making, and researched and resolved problems dealing with employee relations, benefits and compensation. Developed and managed clients Business Requirement for PeopleSoft Tax Updates (07-A, 07-B and 07-C). Developed test plan and test scripts for all Tax Updates.
• Responsible for resolving clients issues with State Locality Codes and Tax Distribution codes. Assisted with the data cleanup for clients Tax Balances conversion process to assure balances from legacy system are converted accurately into PeopleSoft. Worked with the Payroll Team to strategically design efforts to define and implement an interdepartmental work group for Human Resources and Payroll including identification of roles and responsibilities, definition of jobs and qualifications, design of workspace and business requirements, and training of service center division. Provided client with an analysis of business and payroll processes that weren’t being leveraged properly in the system.
• Based on recommendations to make changes to end-users access to the system and re-structure payroll processes, the client successfully decreased manual processes by 50%.