Singled out for multiple Awards in 2005 for project initiatives that improved the Call Centers “First Touch Resolution” and Individual Excellence Award by VP of Construction and Maintenance for implementation, installation and training of a vendor Callout system
Exemplary people skills that complement technical abilities.
13+ years of experience in the Information Technology field
Databases: Oracle 9i/10g/11, MS Access, MS SQL Server – Enterprise Manager
Software/Tools/Misc: SQL Server reports and SQL Server web management console, Enterprise Manager, MS Visual Studio .NET, SQL Server 2000 (SQL reporting services and DTS), Visio, MS Office, SQL Navigator/TOAD, Crystal Reports
Training: Java, Visual Studio.Net
Confidential, 5/2000 - Present
Confidential,6/2009 – Present
Role – Senior Analyst
Key Deliverables - Enhance/Maintain over 20 different applications for the Chemistry portfolio covering ten nuclear power plants; Evaluate and upgrade all applicable applications no longer under vendor support or to get all ten nuclear sites on the same application version/platform.
Within 18 months took the Chemistry portfolio from a D rating to an A- rating.
Worked with multiple vendors to customize a Laboratory Information Management System (LIMS) software, Effluent Release and associated reporting tools to replace the existing unsupported and outdated applications.
Created and implemented methodology for data loading static data into the LIMS application, which has never been done before, by allowing the chemists to put all relevant static data into custom designed spreadsheets and creating Oracle Packages that performs data validation then transfers spreadsheet data into an Oracle database. This process has cost savings of four FTE’s working at least four months, per site, by circumventing the cumbersome manual entry through the applications front end.
Created Oracle Packages that migrated historic sample data into the LIMS database
Technologies Used: Oracle PL/SQL, MS Excel, MS Access
Confidential, 11/2006 – 6/2009
5/2000 – 4/2005
Role – Senior Analyst
Key Deliverables - Full Life Cycle application (Web and Database design) development Requirements Gathering, Project management, Budgeting and Timeline
Maintained/supported over 10 applications for multiple organizations using a variety of vendor products and in-house development.
Technical and Project Lead, and Primary Support of several storm dependent applications when utilized during severe storms, the costs savings have been estimated to be upwards of $1,000,000
Confidential, 4/2005 – 11/2006
Role - Principal Analyst
Key Deliverables - Point of contact for upgrades to Call Center application infrastructure, Requirements Gathering, Business Objects Universe Design / Development, Access Database Reports Development, WSS Site development, Vendor Contact for Various products, Callout Application Administrator
Technologies Used: Business Objects, Oracle, MS Access, SQL Navigator, VB Script
Confidential,Elk Grove Village, IL 7/1999 - 4/2000
Role - Computer Chemist
Key Deliverables - Application development, Data Conversion of data into single data source (SQL Base) merging two data systems, Quest reporting and training
Created SQL using SQL Base to merge two disparate data structures due to company merger
Trained and assisted Chemists to utilize Quest so independent reports can be created
Technologies Used: SQL Base, Quest
Confidential,Chicago, IL 6/1998 - 6/1999
Role - Intern / Application Delivery Analyst
Key Deliverables - Technical member of project team responsible for replacing mainframe software for bulk fuel distribution with a distributed client-server system in order to obtain Y2K compliance.
Assisted with the beta test of two potential software solutions and the selection of final software
QA tested all new releases delivered by the selected software vendor
Assisted in the training of over 80 users on proper use of the product
Developed the training guides for users of the Automated Voice Response Unit (VRU) system
Created PL/SQL stored procedures to load data into the production Oracle database
Supervised the cut-over process and the training of dispatchers at four Midwest distribution centers
Formulated test procedures for the application to ensure Y2K compliance
Technologies Used: Oracle 8 PL/SQL
Master of Science in Computer Science
Primary - Database Design
Secondary - Systems Foundations
Bachelor of Science in Biochemistry