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Information Technology Specialist Resume Profile

An accomplished Data Base Administrator DBA , Windows, Unix, Linux System Administrator, Programmer Analyst, Business Analyst and Systems Analyst with 24 years of industry background in full system management and technical support expertise including SUN, HP-UX, AIX, LINUX, and Windows: Experienced working with MS SQL Server 2000,2005,2008, 2008R2,2012, ORACLE 11g, MYSQL: Software technical experienced support utilizing .NET ,C, C ,C PHP, PERL, VB.NET, SQL, ASP, JAVA, JS, XHTML, XML, CSS, PL/SQL, Transact SQL, dynamic WEB technologies: Analytical thinker and problem solver: Strong team player with good oral and written communication skills: Goal oriented professional who has a Master of Science Degree in Computer Systems with emphasis in Computer programming C and Application Programming : Adjunct Instructor Part Time at various Community Colleges and Universities utilizing my 24 years of Information Systems expertise.

Technical Expertise:

  • Databases Oracle, MYSQL, MS Access, SQL Server 2005, 2008, 2008R2 , 2012
  • Systems UNIX AIX, HP-UX LINUX, Windows, Win Servers 2000, 2003, 2012, Systems Center 2012
  • Languages C, C , C , PHP, PERL, VB, SQL, ASP, JAVA, JS, XHTML, XML, CSS, PL/SQL, .NET, TransactSQL
  • Concepts Data Mart, Data Warehousing, Module Design, OOD, Share Point, AGILE, SDLC
  • Web Tools Dream Weaver MX, Cold Fusion, Hotdog, Home site, Ultra Edit, VI, DeZign Database

Professional Experience

Confidential

Information Technology Specialist -DBA 03/1/14 to 12/31/14

  • Provided Database Administration DBA for FamLink Statewide Automated Child Welfare Information System SACWIS /Case management system: Provided T-SQL code checking of developers submitted changes for each release in the forms of Stored Procedures, Create/Modify Tables, Create/Modify Triggers, Insert/Delete of Data for Standard Release or Emergency Release s , and Emergency Data Fixes per direction.
  • Provided support for migration to new VM platforms by migration of current database to new environment, and reduce size of existing database for new development environments. Utilizing experience as a Programmer Analyst/Business Analyst / System Analyst skill set, and Database Administration skill set work with Customers and Business Analyst in reviewing any new changes to FamLink Application and/or Database schema via Agile Process: Provided DBA consultation planning during VM migration phase of Production, Development, UAT, ST: Planning included database capacity planning reference to disk space and various drive configurations, SQL configuration changes with reference to Security, SQL version upgrade, data migration to VM development environments.
  • Provided Data warehouse backup when Primary not available: Created/modified/checked Replication s to other internal and external customers when Standard Releases or Emergency Release s of Software updates to production utilizing knowledge of Replication process including monitoring of Snapshot, Distribution, and Log reader processes.
  • Provided support to Developers in form of updating Standards Documentation for FamLink database which ensured that developers utilized naming standards as outlined in documentation for use in Stored Procedures, Changes, and updates.
  • Provided Production Support in forms of on call 24x7 and monitoring: Performance tuning recommendations when required or as needed.

Confidential

Information Technology Specialist

  • Provide Database Administration support MS SQL SERVER database s which include configuration, patch installation, version upgrade, data migration, database design, new installs, SSIS Package installation, configuration and support, Analysis Configuration and support, Data Warehousing Support, SharePoint, and Reporting Services: Provides consultation and analysis during the design, development, acquisition, installation, maintenance, testing, quality assurance, troubleshooting, and problem resolution for databases or database management systems. Planning includes database growth and space requirements. Ensures compliance with established performance measures for database management systems, makes recommendations for improvements, and implements tuning adjustments as needed. Analyzes recovery scenarios and develops on-site backup requirements. Works with DB owner to defines and implements on-site backup and recovery procedures and schedules: Primary DBA Support person for ECSS LNI Infrastructure utilizing the following DBA standard roles.
  • Provide System Administration for Windows, Unix, and Linux third party software including but not limited, adding users, creating groups, creating images, checking configurations, cleaning registries, patch installation, version upgrades, and new installs:
  • Provide performance monitoring of agencies business applications as well as network infrastructure utilizing Compuware and Solar Winds software Provide PERL programming expertise on various Production programs when necessary: Create VB and VB.net programs for load testing, availability and performance monitoring functions: Provide Linux expertise when called upon by other co-workers.
  • Daily Application and Network monitoring tasks include analysis of data with reference to connections, intrusions, possible bottlenecks, and the creation of statistical reports distributed to other departments within Agency utilizing Sys Admin skills with O/S and SQL servers: Administration responsibilities include capacity planning, equipment maintenance, system backups and troubleshooting: Work with each team to ensure Capacity Planning Implementation/Flow Diagrams are created to provide data about what servers the application uses: Provide Internal training via volunteer lunch time seminars on various subjects including but not limited to Linux, C , C , Database Fundamentals.

Confidential

Adjunct Instructor 06/05 to 3/11

  • Providing part time instruction to Students learning various DeVry University Courses such as Network Management: Provide instruction in all areas of CIS: CS: including but not limited to: Web development utilizing JAVA, JAVA Script, J2EE,XML, HTML, XHTML, .NET: Project Management courses including Risk Management, Scope Management, Time Management, Cost Management, Cost Benefit Analysis, Procurement Management: Software Engineering Courses in SDLS, SEI-CMM methodologies: Beginning to Advanced Techniques in Computer Programming in JAVA, VB.NET, C .NET, C, VB Script,PHP, PERL, ASP, ASP.NET, CSS. XML, HTML, XHTML,LINUX, LINUX Scripting, Transact SQL, Windows Scripting, Unix Scripting, SQL Server 2005, SQL 2000 Database Administration: Provided one on one instruction or class room instruction: Design, Create, and Implement various Course material including eCollege or On-Line learning modules plus grading and scoring papers: Results entered on-line: This is a Part time position working weeknight or weekends.

Confidential

Adjunct Instructor 04/10 to 7/10

Providing part time instruction to Students at Olympic Community College: Computer Science coursework: Provide instruction in all areas of Computer Science and/or Computer Information Systems and/or IT Technology coursework including but not limited to: ACCESS DATABASE, C , JAVA, JAVA Script, SQL, Transact SQL, Linux/Unix/Windows Scripting, Web Technologies, J2EE,XML, HTML, XHTML, .NET Languages: Provided one on one instruction or class room instruction or On Line Instruction: Design, Create, and Implement various course material including On-Line learning modules plus grading and scoring papers:

Confidential

Sys Admin - System Integration Engineer 08/04 to 04/2006

  • Provide secure on-site Sys Admin-System Integration support resolving any customer generated tickets and reported problems: Provide Sys Admin for a Network of over 700 systems including Exchange, Proxy, App, Domain Controllers, Web Servers: Sys admin tasks include managing user accounts, install of service packs, daily virus updates, MS updates, patches, VERITAS system backups utilizing customized scripts and VERITAS software, install device drivers, file system and performance monitoring tools: Provide Hardware solutions for all workstations and servers: Provide Network using network sniffers, and other Network tools to isolate problem: Provide solutions and technical support expertise for Win 2000, 2003 running on Compaq ProLiant and Dell Power Edge servers with Active Directory: Provide Database solutions for site support of various types of database applications: Resolve Database design issues, macro issues, table issues, Run time error issues resolve to code level: Provide Database documentation showing Functional design, and Technical design of database as associated to Web Technologies interface: Provide one on one training if requested.
  • As Webmaster provide dynamic software solutions for Internet, and Intranet secure sites utilizing WEB Development expertise of various Web Technologies including XML, XHTML, PHP, ASP, PERL, CFM, Java, Java Script, VB Script solutions: Programming includes analyzing business requirements, design functional enhancements, design changes, documenting changes, and providing final WEB software resolution.

Confidential

Adjunct Instructor 06/05 to 08/05

Providing part time instruction to Students learning various Chapman University Courses in Computer Science or Computer Information Systems Undergraduate Degree program: Provide instruction in all areas of CIS: CS: including but not limited to: Web development utilizing JAVA, JAVA Script, J2EE,XML, HTML, XHTML, .NET: Project Management courses including Risk Management, Scope Management, Time Management, Cost Management, Cost Benefit Analysis, Procurement Management: Software Engineering Courses in SDLS, SEI-CMM methodologies: Beginning to Advanced Techniques in Computer Programming in JAVA, .NET, C , Transact SQL, Windows Scripting, LINUX Scripting, Unix Scripting, PHP, PERL, ASP, CSS, XML: Provided one on one instruction or class room instruction: Design, Create, and Implement various Course material: This is a Part time position working weeknight or weekends.

Confidential

Adjunct Instructor 07/04 6/05

  • Provide Part Time Adjunct Instruction on various Computer classes offered at TCC for students desiring to continue the educational processes: Classes included, but not limited to Introduction to Computers, Introduction to MS Word and the World Wide Web, Introduction to MS Access, Visual Basic Programming, Java Programming, C Programming in LINUX,
  • Introduction to C Programming, Introduction to Multimedia, LINUX, Secure Networks and VPN's, Programming in C in LINUX environment: Some classes included LAB Instruction on setup and configuration of Operating Systems, PC Repair, and various other Computer related classes.

Confidential

Web Developer 06/04 7/04

Working with other Web development Engineer on a 100 hour project to enhance on-line Political Information Systems utilizing PERL,JAVA, JAVA Scripting, ASP, XHTML, XML, CSS, J2EE, VB Script and other Web technologies: Convert Demo program from a VB Script dependency to ASP application: Programming project consists of learning old, current, new website application code utilizing reverse engineering experience: Working with marketing and other software development engineers to design in new functionality: Part of the process involves gathering new requirements, document processes, changes, and design new specifications: Review specifications, build software solutions, test, debug, and document final resolutions. short term Project .

Confidential

Programmer Analyst ERP/Unix Sys Admin 04/04 5/04

  • Provided tier 3 level Systems Analyst- UNIX Sys Admin Oracle Database support resolving any customer REMEDY Ticketed reported Production problems: Work with customers to gather requirements, analysis change requests, and design new software solutions utilizing project management skills, coding skills, and technical analysis expertise: Provided UNIX/Oracle/ERP Technical Support expertise in areas of Architect, Archiving, Development and Security, and third party vendor integrated software including VERTEX, CRYSTAL Reports: Developed UNIX and PERL scripting tools used to monitor system performance: Developed Oracle PL/SQL Scripts for 'Mass update' of database. Unix Sys Admin tasks included managing user accounts, service pack installs, patches, backups VERITAS NETBACKUP , device drivers, files system UFS,LVM,NFS and process sockets, ids management, command level administration, and system optimization.
  • Programming projects consisted of working with customer to gather requirements, document processes, changes, and design new specifications utilizing Project management training, and coding skills: Provided customized Crystal reports, Oracle reports and customized sql scripts for updating tables upon customer request or during requirements or problem resolution along with C code solutions: Review specifications, build software solutions, test, debug, and document final resolutions: Provide 24x7 UNIX and Application Technical Support. Short term contract

Confidential

UNIX System Admin Systems Analyst 01/04 04/04

Provided Tier 3 Systems Analyst support in UNIX Sun Solaris environment, and MDIS/CDPD cellular networks: Provided hardware and software resolutions for customer production reported Cellular network problems: Resolved VIRUS Intrusions, detections, and various network issues within FES, MDIS internal network daily: Developed UNIX and PERL scripts utilized in quick detection of virus alerts, and networks: Unix Admin tasks that include managing user accounts, email SMTP, POP3 , system installs, backups, configuration management DNS, User, Hosts : Provided database management of INFORMIX database where user account information stored: Provide architectural solution by reducing db instances from 12 to 2 for manageability, project phase out: Provide 24x7 3rd level Unix Technical Support: Short term contract

Confidential

Adjunct Instructor 03/04 04/04

  • Provide Part Time Adjunct Instruction on various Computer classes offered at TCC for students desiring to continue the educational processes: Classes included, but not limited to Introduction to Computers, Introduction to MS Word and the World Wide Web, Introduction to MS Access, Visual Basic Programming, Java Programming, C Programming in LINUX,
  • Introduction to C Programming, Introduction to Multimedia, LINUX, Secure Networks and VPN's, Programming in C in LINUX environment: Providing one on one instruction to understanding the basics to advanced topics in each area: Providing Lab Instruction on Installation, Configuration, and Setup of LINUX/UNIX plus C Programming in each type of environment: Providing LAB Instruction on Setup and configuration of a SECURE Network with VPN, DMZ, Proxy servers.

Confidential

Business Programmer Analyst UNIX System Admin 05/96 9/03

  • Provided Tier 3 Customer Support for REMEDY reported production problems by creating workable solutions utilizing System Admin support experience in ERP Application environment Created 3GL 4 GL Programs to work with Oracle Database for updating the various components of ERP: Resolved Unix System related problems SUN, HPUX, AIX , network issues, cluster related challenges on BOEING Tech line when no one else could resolve difficult reported problems by using CCNA training, and knowledge: Developer of UNIX and PERL scripts: Performed Unix Admin tasks that included managing user accounts, email SMTP, POP3 , system installs, backups, C.M. DNS, User, Hosts , printer installs, file system UFS,LVM,NFS , command level administration and process sockets, ids, security, system optimization management tasks utilizing AIX, HPUX, SUN Solaris experience: Provided 24x7 3rd level Unix and Application technical Support for Boeing Production:
  • Provided Technical Training classes to Tier 2 Support Personal including: Basics of TCP/IP, Trouble Shooting basics, Unix Operating System, Intro to Computer Systems, PERL, ERP Application functionality, Network problem solving, and Intro to Computer Programming: Average class size 30-40 people: Provide EVAC and Safety training to building employees on quarterly basis: Average class size 50-75 people, normal annual attendance over 800 people.

Confidential

UNIX System Admin-Programmer Analyst 07/94 - 05/96

Duties included responsibility of maintaining and supporting Cellular Wireless Systems and UNIX Admin HP,AIX : Unix Admin tasks included managing USER accounts, Email SMTP,POP3 :System Installs: backups, C.M. DNS, User, Hosts , Printer installs, hardware replacement, patches: Provided tier 3 field support to Field Engineers installing systems, software at various Cellular tower sites: Monitoring of file systems and processes sockets, ids , and detection of intrusions with reference to network security: Provided Network support for Wide Area Network WAN and Local Area Networks LAN utilizing UNIX System, CISCO, and application support knowledge: Provided UNIX technical expertise and on troubleshooting application down to C , C code level and provided coded solutions: Provided 24x7 UNIX and Application technical support: Provided scheduled weekly training seminars for Sys Admins which lasted 1-2 hr in length, with average class size of 10-15 people: Instruction included basic Unix Sys Admin functions, plus advanced security trouble shooting, CISCO Network trouble shooting, Switch commands: Each seminar had personally developed student handouts: Provided C, C , and SQL Software solutions: Provided 24x7 technical support.

Confidential

Field Engineer- UNIX Sys Admin 07/93 - 07/94

  • Duties included the installation of Paper Mfg Control systems including integrating new systems to existing Control systems AIX,SUN : Installed, configured, and maintained software application: Provided technical support and troubleshooting of application to code level: Create UNIX SHELL scripts to assist in the installation processes, configured, and patches: Resolve any C/C code problems during install process: Provide onsite training after system installation and test complete: Provide 24x7 UNIX and Application technical support.
  • Provided Field Training on installed Control systems, and associated peripherals for Paper Mfg. environment: Training included Technical Application training on System Software such as trend analysis, statistics, charting, and monitoring type functions: Average class size was 30-40 people. Responsible for development, updating and ensuring training material up to date prior to each new system installation: Responsible for scheduling system installation and training.

Confidential

Field Installation Engineer

Duties included the installation of UNIX SUN, AIX, HP Auto dialer systems, and associated voice and data lines for customer collection environments including upgrades of hardware or software: Resolve application code problems or hardware/cable problems or any integration problems dealing with telephone/voice/data utilizing my Electronic Engineering training, and Systems experience: Maintained various types of workstations: Provided On Site Customer Training utilizing professional teaching experience, ORACLE, UNIX scripting knowledge and experience: Provided 24x7 UNIX technical support: Provided Field Training on installed Auto Dialer Systems, and functionality.

Confidential

Customer Engineer Technical Instructor

  • Duties included the installation of UNIX Sun, AIX, HP-APOLLO EAD/CASE systems, and associated peripherals, upgrades, or replacement of old equipment: Provided Network and Power Analysis upon request: Resolve application C, C , SQL code problems or hardware, cable Or any integration problems dealing with the system or network utilizing my CISCO, Electronic Engineering, Unix Sys Admin knowledge, experience, and training: Maintained various types of workstations: Provided 7x24 technical support.
  • Provided upon request in house Technical training program for a six month assignment: Designed, developed, and implemented training program for Disk drive technology, and tape drive technology field repair courses: The Courses involved class of Customer Engineers to tear down and build up Disk drives, and tape drives: Then install them in system and test them to ensure they were fully functional prior to graduation from class: Course offered/open to all new hire Customer Engineers, and Field Managers: Training included Lab and Class work combination: Average class 30 students.

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