Database Administrator Resume
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Raleigh, NC
SUMMARY:
Strongly focused and knowledgeable Database Administrator with a wide breadth of software installation and maintenance knowledge. Expert communicator of complex technological concepts to professional and non - professional audiences. An Innovative thinker with extensive experience designing, coding, testing and supporting the next generation database solution. In-depth understanding of security and backup procedures to ensure database integrity.
PROFESSIONAL EXPERIENCE:
Database administrator
Confidential, Raleigh, NC
- Designed and developed databases using relational database models for all internal business departments using SQL Server.
- Developed web applications for data entry for internal departments using C# and ASP.net.
- Configured database servers to ensure high availability and disaster recovery across multiple subnets.
- Developed SSIS packages, TSQL and VB scripts for importing, manipulating and transferring data between multiple SQL Servers, SQL Server Instances and secure FTP servers.
- Created and maintained tables, stored procedures, views, functions and triggers for SQL Server databases.
- Maintained SQL Server security logins and roles.
- Created and monitored jobs in SQL Server for backups, import, export and manipulation of data.
- Developed and maintained reports for the following departments: Finance, Retailer Contracts, Retailer Services, Sales, Marketing and Communications using SQL Server Reporting Services and SQL Server Business Intelligence Development Studio.
- Monitored and tuned SQL Server databases and queries for optimal performance.
- Managed confidential incoming and outgoing retailer and financial data to and from outside agencies.
- Documented all database and report structures for audits.
- Responsible for automation of maintenance jobs, locks and indexes configurations.
- Responsible for the management of the database performance, backup and security.
Associate solution engineer
Confidential, Raleigh, NC
- Provided technical support on ATM’s and retail products and devices
- Provided desktop support to bank employees
- Provided phone and on-site support to banks
- Maintained retail point of sale equipment, plus related PC and PC peripherals
- Performed basic installation functions with Agilis software.
- Supported service technicians in performing preventative maintenance inspections on conventional products. Provided on-site diagnosis of problem. Prioritize and plan service calls.
- Trained bank employees on use of ATM software and hardware; understand the way ATM’s function.
Administrative specialist/warehouse clerk
Confidential, NC
- Supervised all office support staff in accomplishing major tasks and all logistical activities.
- Assigned staff duties, established and monitored practices governing building security and infrastructure.
- Led team of 8 employees and guided/influenced decision-making effecting senior employees.
- Reviewed and maintained 100,000 record books in our database to ensure there were no errors.
- Inventoried books to assure data were imputed accurately and sufficient.
- Established/maintained excellent rapport with counterparts in higher and lower positions.
- Produced daily reports for senior command to review and critique to ensure compliance with rules.
- Utilized the Stratus system to inventory items in the warehouse to ensure timeliness of reordering and to meet supply and demand.
- Cataloged and maintained inventory to prevent errors and to ensure accuracy.
- Formatted, loaded and transferred data into warehouse databases.
- Supervised and performed quality review of junior level members’ data to ensure success of all operations.
- Established customer support tracking database to ensure that customers received exactly what they ordered.
- Managed 300,000 parts in the Stratus Database system.
- Employed customer orientation and handled inquires with common sense and courtesy.
