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Junior Oracle Database Administrator Resume

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Largo, MD

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SKILLS:

SCCM / CITRIX XenDesktop / Active Directory / Windows 7 / Windows 10 / MAC / Office 365 / SharePoint / MS Office Suite / Nessus / CyberX / VOIP / VPN CISCO AnyConnect / Salesforce / ServiceNow / JIRA / Oracle Database 11g / 12c / SQL / Bomgar / TeamViewer

PROFESSIONAL EXPERIENCE:

Junior Oracle Database Administrator

Confidential, Largo, MD

Responsibilities:

  • Performance Tuning & Capacity Monitoring
  • Data Security, Backup & Recovery and Database Patching
  • Standby/Failover Administration
  • Oracle RAC, OEM & ASM Administration/Installation/11g&12c
  • Perform cloning of application and database instances utilizing Oracle’s Rapid Clone methodology, Oracle RMAN (Recovery Manager), and Oracle RAC.
  • Quarterly security releases and basic patches (including family packs).
  • Database - Backup
  • Implementing Oracle Data Guard in Fast Start Failover mode
  • Provide on-call support to production environments including some weekend support
  • Perform installation and upgrade of applications, databases, and tools including patching of technology stack and databases.
  • Apply database and application performance tuning techniques for keeping all environments at optimal performance.
  • Participate and provide support to testing activities for projects and monthly maintenance
  • SQL Tuning in an Oracle Environment
  • Configuration, load balancing, backup/recovery, Patching, sizing and space management, PL/SQL tuning, diagnostics using Oracle’s Enterprise Manager (OEM)

Junior Oracle Database Administrator

Confidential, Baltimore, MD

Responsibilities:

  • Provide installation, configuration, and troubleshooting production issues on Oracle RAC, Data Guard
  • Maintain and ensure availability for multiple production and development environments
  • Maintain and support the upgrade and patching for the Oracle 11g/12c database and related software
  • Provide RMAN backup and recovery support and make recommendations regarding enhancements and/or improvements to the production databases
  • Maintain security and integrity controls and formulate policies, procedures, and standards relating to database management
  • Support the implementation of all required security updates as directed by applicable STIGs and DOS ISSO policies
  • Previous experience of resolving database system related POA&M finding is a plus

Desktop Support Engineer

Confidential, Baltimore, MD

Responsibilities:

  • Screen, refer, and diagnose internal inquiries and work requests as they related to computer and related system and application.
  • Provide remote technical support to our clients including network, server, and desktop and mobile device support.
  • Migration from Windows 7 to Windows 10 Deploying and Supporting Windows, Mac, Linux operating systems
  • Supporting PC hardware, software, and peripherals
  • Device support.
  • Office 365/Active Directory administration Deploying, troubleshooting, and supporting wired and wireless networks Data transfers between devices & application installation/configuration provide end-user software support and troubleshooting.
  • Administering and troubleshooting web-based tools
  • Manage ticket queue and document infrastructure changes apply diagnostic techniques to identify problems, investigate causes and recommend solutions. Assist in the administration of email system, Windows imaging & update technologies.
  • Evaluate client’s operational efficiency of different IT systems and recommend improvements
  • Provide phone and help desk support for local and off-site users. - Participate in special projects as required and perform other duties as assigned.
  • Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and file documents. Enter data into ticketing system, and maintain logs and records of calls, activities and other information.
  • Remotely troubleshoot and resolve end user desktop/laptop issues in Windows OS, Mac OS, and Chrome OS, using Remote software Bomgar or TeamViewer.
  • Backup, image and restore data on desktop/laptop systems

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