SUMMARY:

• Over 8 years of experience in IT industry with 3+ years of experience in Salesforce.com CRM Platform.
• Experience in creating Custom Objects, Custom Formula Fields, Field dependencies, Relationships, Pick - lists, Custom Tabs, Validation rules, Work Flows, Approval Processes, Page Layouts, Search Layouts to meet the client’s requirement and functionality.
• Experience in Force.com Apex Classes, Apex triggers, Visual Force, Batch Apex, Integration, REST based Web Services, Force.com API, SOQL and SOSL, and Sales force AppExchange.
• Experience in SFDC Administrative tasks like creating Profiles, Permission Sets, Roles, Users, Record Types, Email Services, Reports, Dashboards, Tasks and Actions and Territory Management.
• Hands on experience implementing Role Hierarchies and Sharing Rules for system security design.
• Experience in Standard and Custom Controllers in Visual Force for development of custom visual force pages and components as required by business requirements.
• Used different data tools - Apex Data Loader, Import Wizard, SFDC Data Export and Mass Delete.
• Proficient in working with Eclipse IDE and Force.com Plug-in for writing business logic in Apex programming language.
• Experienced using Salesforce Lightning UI . Created Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Experience in using the Force.com Explorer to browse data model schema, custom objects, fields, build and test SOQL queries.
• Worked in all stages of Software Development Life Cycle (SDLC).
• Expertise in Object Oriented Programming involving Analysis and Design and Development of web based applications using Java technologies: HTML, DHTML, CSS, XML, JavaScript, Ajax.
• Efficient in monitoring Apex asynchronous processing using future methods, batch apex, controlling processes with queueable apex and scheduling jobs using apex scheduler .
• Team player with good interpersonal skills, strong understanding of fundamental business processes, excellent Communication and Problem solving skills.
• Experience in integrating the salesforce with JIRA.

TECHNICAL SKILLS:

Salesforce Technologies: SFDC Certified Force.com Administrator, Salesforce CRM, Salesforce SFA, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages / Components, S Controls, Apex Web Services, AJAX, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, Custom Objects.salesforce lightening.

Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Apex Data Loader, Force.com, Workbench, Force.com Platform (Sandbox and Production)

Programming Languages: JavaScript, HTML, XML, DHTML, C, C++, C#, SAS,I informatica, CDC.

Databases: PL/SQL, RDBMS, Oracle 8i/9i/10g/11g/12c, MS Access, and MySQL

Operating Systems: Windows NT / 2000 / XP Pro / Vista, Windows Server / 2008, Linux,Hp

PROFESSIONAL EXPERIENCE:

Confidential, Collegeville, PA

Salesforce Developer /Administrator

Responsibilities:

• Analyzed the business requirements and mapped to Salesforce. Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.
• Created Lightning Components and server-side controllers to meet the business requirements. Experienced in migrating the standard and custom objects in standard experience to lightning experience.
• Designed and deployed the Custom objects, Entity-Relationship data model, Formulas, Validation rules on the objects, Page layouts, Custom tabs, Components, Roles, Profiles, Public Groups, Permission Sets, Custom Settings and Labels to suit to the needs of the application.
• Worked on various flat-file data formats like XML, CSV, and JSON.
• Worked on various SFDC standard objects like Accounts, Contacts, Leads, Reports and Dashboards.
• Created approval processes, validation rules, Auto-Response Rules, email alerts and templates, and field updates using process builder and workflows.
• Developed Apex Classes, Visual force pages and Apex Triggers to develop the custom functionality as per the requirements.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into Salesforce.com, checking for the correctness of the data.
• Implemented Case Management by creating record-types specific to the user groups, assignments rules, escalation rules, case templates, workflow rules and actions and few of the business process automated through process builder etc.
• Configured and Integrated Salesforce with Oracle database.
• Customized page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages for Accounts, Contacts, Campaigns, Leads, Opportunity depending upon user roles and groups.
• Worked with Dynamic Apex to access Objects and Field describe information, execute dynamic SOQL, SOSL and DML queries.
• Delivered the user stories assigned to me Sprint Wise and also pushed my changes to other environments using Eclipse and GIT.
• Created Dashboards and Dashboard Components and implemented multiple levels of Dashboards and scheduled Dashboard refresh
• Involved in minor corrections and enhancements to SFDC application required by business users from time to time
• Responsible for creating the Test Methods to provide maximum coverage to the triggers and other Controller classes.

Environment: Saleforce.com platform, APEX Language, Oracle, Visual Force Pages, AppExchange, LighteningComponent & Controllers, Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, HTML, Java Script, Java, Sandbox, Eclipse IDE Plug-in, Rest API, Process Builder, salesforce connect.

Confidential, Hanover, MD

Salesforce Developer / Administrator

Responsibilities:

• Responsible for Analysis & Requirement understanding, development and data modeling.
• Expertise in generating and analyzing custom reports and dashboards for management and various business unit personnel to provide detail information on key performance indicators like performance of business centers and their sales teams.
• Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and VisualForce pages as user interface.Worked on Apex Triggers for field updates and cross field updates.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects. Used it to read, extract and load data from comma separated values (CSV) files.
• Integrated the REST API based Web Services and Informatica on Demand for extracting the data from external systems, and used the Sandbox for testing to ensure minimum code coverage for the application to be migrated to production.
• Assist in the configuration, maintenance and deploying application to various environments.
• Designed Visualforce pages with XML, HTML along with custom controllers and controller extensions.
• Provided administrative support to create new users, deactivate users, modify security and sharing settings for users.
• Having experience in live support activities providing solutions to end users on Production environment
• Created the Validation Rules, Approval Process, workflows for business process, cross object processes, Deal management and notification.
• Worked on developing User Interface (UI) applications and professional web applications using JavaScript, HTML5 /DHTML, CSS3.
• Used the sandbox for testing and created managed packages and migrated them between Sandbox and Production environments for final implementations.

Environment: Saleforce.com Platform, Force.com API, Activities, Cases, Workflow & Approvals, AppExchange, Custom Reports & Dashboards, Custom Objects, Custom Tabs, Email Services, Apex, Visualforce, HTML5, CSS, Java Script, Jquery, Backbone.js Salesforce.com Data Loader, Jira, Sandbox.

Confidential, Warren, NJ

Oracle DBA

Responsibilities:

• Supported few application projects that hold reference data using IBM Infoshare CDC tool which facilitates bi-directional replication from DB2 to oracle and vice versa.
• Involved in installation and configuration of CDC Agents to establish communication link between Oracle/DB2 datastore systems to mirror the online tables from source to target. Administered and co-ordinated with DB2 DBA's and IBM CDC support as and when require any database code change or interim fix.
• Installed CDC client application software in windows (cdc management console) to create and manage new/existing subscriptions which requires DB2 table structure code to map with oracle tables.
• Created & removed user profiles, groups,roles, privileges, authentications scripted for easy database administration.
• UNIX Shell Scripts and crontab jobs to automate daily tasks including Backups, schema Expdp/Impdp logical backups.
• Install, maintain and support shareplex data synchronization and Bi-directional replication between multiple data centers.

Environment: Oracle11g/10g,12c,Aix,RedHatLinux,SunSolarix,Kornshell,ASM10.2.0.4,11.2.0.4,12c,CRS10.2.0.4, 11.2.0.4,12c, Shareplex 7.6/8.0, IBM CDC replication 6.5.2/10.2.1 Toad, Informatica, IBM Tivoli, VTL Tape backups, EMC, Hitachi, AWR,Exadata,Sql *Loader,super cluster,data center,client,CDC management console.

Confidential, NY

Oracle DBA

Responsibilities:

• Primary DBA for multiple mission-critical Oracle 9i,10g,11g databases supporting both traditional and business applications operating in a high availability 24x7 environment.
• Performed Database Refresh from Production to QA, UAT and Development databases.
• Raise and follow up Metalink Technical Assistance Request for resolving Critical issues.
• Involved in designing logical and physical data models using Erwin.
• REFRESH/CLONING of Database using RMAN Duplicate for development, testing.
• Worked closely with Informatica Team (ETL) on monitoring the performance issues by providing them TOP SQL’S AWR reports.

Environment: Oracle 11g/10g,12c,Sunsolaris,RedHat Linux5.x, Korn shell,ASM 10.2.0.4, CRS 10.2.0.4, OEM (Grid Control), RMAN, RAC and Active Data Guard, Explain Plan, Oracle Support, SQL Developer, Data Pump.

Confidential, Minneapolis, MN

Oracle DBA

Responsibilities:

• Responsible for maintenance, tuning and 24x7 support of Production, Development and Staging instances of Oracle Version 8i, 9i, 10g, 11g in HP
• Worked with Oracle Data Pump (expdp and expdp) which provide high speed, parallel, bulk data and metadata movement of Oracle database contents.
• Worked with Informatica Team in resolving performance issues on high load sql statements using partitioned tables and creating local and global Index’s and the consistency between databases QA, PROD by applying the retrofits using PPM PACKAGES for migrating database objects one environment to another environment.

Environment: Oracle 11g/10g,HP-UX UNIX RHEL 5.x, ASM, CRS, OEM (Grid Control), RMAN, RAC and Active Data Guard, Explain Plan, Oracle Support.