SUMMARY:

Multilingual professional (Portuguese, English, Spanish), 17+ years’ experience in a leadership role, designing and managing business transformations (Finance, HCM, Supply Chain) with different platforms for several Confidential 50 companies. Led cross - functional teams as a solutions architect / program manager seeking to increase profitability and optimize business performance, leading on-Premise and Cloud (SAAS and PAAS) Implementation / Transformation.

KEY SKILLS:

• Building High-Performance Teams
• Problem Solving
• Global Cross-functional Project and Vendor Manager
• Business Partnership | Stakeholder Management
• Oracle Technologies, Salesforce, G Suite and Microsoft, Atlassian suite
• Process Improvements
• Governance Risk Management (GRC)
• KPI/SLA Development | Management
• Production Support | Quality Assurance
• ERP Implementations | Modifications
• Waterfall and |Agile (Scrum and Kanban)
• Create and Support POCs
• PMP, SCRUM, ITIL
• PDLC | SDLC Methodologies
• Led onshore and offshore teams
• Oracle Finance, HCM and Supply Chain integrations and optimizations processes
• Solution, Business and Data analysis
• Business Process Management (BPM)

TECHNICAL PROFICIENCIES:

PL/SQL, Workflow, SaaS PaaS, SDLC, System Analysis, Data Science, Artificial Learning, ServiceNow, Jira, Trello

PROFESSIONAL EXPERIENCE:

Confidential, Houston, TX

ORACLE CLOUD SR IT FINANCE LEAD / PROGRAM MANAGER

Responsibilities:

• Streamline financial business processes and technology requirements improving Customer experience within Finance, HR and Supply Chain while integrating Oracle Cloud (SaaS), PaaS, OAC (Oracle Analytics Cloud) and vendors.
• Managing Consulting vendor while driving to the completion of Oracle SaaS implementation, orchestrating several and distinct phases while integrating Banks (P2P), Cash Management, ADP, Tax, R2R. Create and adopt a Data strategy to clean and convert historic data to facilitate the Oracle Cloud successful implementation.
• Change management and scope control regularly reviewing issues and identify potential risk situations.
• Supported and identifying opportunity to clean and transition historic data into the new cloud solution (Customers, Products)
• Reviewing and proposing workflows to automate finance and procurement processes.
• Demonstrate solution functionality to business stakeholders as needed.
• Design and participate in end-user acceptance testing.

Confidential, Austin, TX

SR Program ManageR /Solution Architect/Scrum master

Responsibilities:

• Managed risk and vulnerability program in a Marketing technology company enabling and coordinating 17 concurrent projects to perform risk assessment process to identify risks associated with the loss of confidentiality, integrity and availability
• Reviewed and optimized Oracle Cloud and Salesforce platforms (Sales, Service Cloud) and data quality to align with business expectations (Remote, abroad).
• Program Manager for AI (Supply Chain - Autonomous perception systems).
• Leave of Absence - Full-time caregiver during family member's illness.

Confidential, Austin, TX

Technology Practice Director | Sr PROGRAM MANAGER

Responsibilities:

• A trusted advisor focused on providing technology solutions that enabled clients to get the most value out of their software and technology , improving EDI’s processes, bank automation, Workflow processes for final clients while managing technical teams.
• Led steering committee meetings with IT and Business leadership
• Identified new opportunities using Oracle SaaS and PaaS and created a methodology to increase performance and productivity: utilized and implemented different toolsets and technologies while improving performance and automating processes.
• Developed implementation estimates and plans for phases of the delivery lifecycle, including development, testing,, communication, deployment, and post-production support.
• Redesigned process to optimize flows in support of business goals.
• Facilitated Requirement planning, gathering assessment, and designing solution (including Conversion, Transformation, and Interface) designs.
• Provided reliable solutions to a variety of problems using sound problem-solving techniques including the ability to find root cause and corrective action for given problems.
• Defined and implemented traceability matrix to improve quality and test control s improving 25% revenue over 6 months.
• Introduced several new initiatives ( Bank Interfaces, EDI optimization, workflows, OTBIs) which have realized significant quality gains, improving productivity, quality, and delivering per acceptance criteria (85% approval rate) for different SMB engagements (80k - 1M).
• Designed and implemented improvement processes to increase productivity and controls (Cloud and Oracle EBS).
• Project Manager for several engagements ( Ignite, National Alliances, American Senior HealthCare provide, Great Health Works, My Eye Doctor and others)

Confidential, Los Angeles, CA

SR ERP IMPLEMENTATION MANAGER | SR program manager | Scrum Master

Responsibilities:

• Managed cross -functional teams tasked with enabling clients, including Starbucks, Seagate, and Cox Communications, to realize a competitive advantage in industries (Retail, Communication, Automotive, Data Storage, HealthCare). Team size varied up to 40 onshore and offshore resources.
• Provided leadership at the nexus of Business and IT, while contributing to the business requirements, design, documenting, implementing, integrating, and testing between platforms.
• Designed and built a management solution for use by Confidential in new SaaS for Oracle Cloud implementations.
• Ensured Go-Live Readiness at several projects and clients by vetting all UAT activities and resolving all discovered defects and issues.
• Drove Business Readiness and IT Readiness for several Oracle projects (Finance, HCM, and Supply Chain) and different verticals, designing simple processes to optimize user experience.
• Served as Program Manager and Solution Architect for different engagements using Oracle ERP and integrating solutions (Finances, Supply Chain, HCM) using onshore and offshore teams, delivering on time and under budget (1M - 50M).
• Identified security needs and implemented security controls for clients serving as Governance, Risks and Compliance Program Manager.

Confidential, Santa Monica, CA

Business Analyst Manager / Scrum Master

Responsibilities:

• Smooth the path of Beats been acquired by Confidential and facilitated due diligence and process re-engineering efforts ($2B acquisition).
• Provided leadership in designing and implementing change control, release management and production support.
• Improved Support for HR, Finance and B2B: Optimized new human resources onboarding process and optimized Workday projects and workflows process to allow Oracle automation finance processes (requisitions, purchases and payments) minimizing or eliminating compliance issues.
• Created and Managed Vendors KPI and quality control, driving value and reducing risks of exposure
• Directed establishment of governance, risks and compliance (IT and Business) functions in collaboration with auditors.
• Designed processes to optimize the use of Oracle technology to support a wider organization strategy.

Confidential, Santa Barbara, CA

Oracle SHARED SERVICES SENIOR MANAGER | PROGRAM MANAGER

Responsibilities:

• Managed Oracle Finance track defining the roadmap and gathering requirements and validated proposed solution (CRPs) with Vendors and C-Level.
• Administered various go-live and rollout projects, including China, Canada Distribution, Hoka Acquisition, Japan, EMEA First Cost, Japan First Cost, Comerica e-Payment, Teva - EU, and Fiscal Calendar Change
• Systematically assessed and redesigned the Shared Services strategy.
• Reduced incident backlog 85% and defects backlog 63%.
• Redesigned the Shared Services Support strategy. Played a pivotal role in designing, documenting and implementing a Product Development Life Cycle.
• Managed Vendor and contracts interaction and supervised performance quality and consistency. Team size: 12 consultants and 5 direct report.
• Led Workday implementations (Brassring and Zeno), Open Enrollment, Onboarding and Job Requisition and 3 Workday updates addressing global requirements and integrations design ( ADP PayForce and Oracle ERP integrations ).

Confidential, Austin, TX

Oracle DELIVERY MANAGER

Responsibilities:

• Played a key role in the launch and early growth of Deloitte’s Oracle Application Management Services (AMS) Business Unit and grew the practice staff tenfold in less than 28 months.
• Directed installation and upgrade Oracle EBS Finance and P2P products leading Global teams.
• Set the foundation for a high-performance practice by utilizing Oracle best practices and PMP standards, as well as Agile and ITIL procedures, while closely liaising with the Executive Steering Committee and extended project teams to generate and implement Oracle best practices.
• Completed development of a structure to transition from a project strategy into a support strategy, thereby reducing costs, while boosting return on investment.
• Assisted sales to win and keep customers.
• Understood the dynamics of the technology processes and proposed solutions to complex issues.