SUMMARY

More than 15 years of experience in managing large and complex environments and applications bridging the gap between the functionality expected of systems supporting business needs with the technical aspects required to provide reliable, scalable and performant systems supporting the business needs. My experience spans applications supported on DCaaS/Iaas/SaaS environments. Comfortable organizing, managing and communicating status and issues with the leadership (IT and business), peers and junior staff members, setting and adhering to deadlines published and agreed on, trouble ticket resolutions, RCAs, setup and proactive monitoring and communication on telemetry of applications among other support focused functions. In depth experience in Oracle technologies among others.

AREA OF EXPERTISE

• Have successfully led 7 large scale DCaaS/Iaas migrations
• Experienced in 4 full lifecycle ERP implementations using enterprise ERP and middleware products.
• Deep experience in designing and implementing high availability and disaster recovery solutions.
• Proven experience in performance tuning of databases and applications
• Adept at interacting and managing vendor relationships to resovle issues and mitigate risks.
• Proven track record of supporting complex soultions across several industries including Investnemt B anking, Healthcare, Retail, Manufacturing, Entertainment, Education and Public Sector.

PROFESSIONAL EXPERIENCE

Confidential

Technical Analyst

Responsibilities:

• Migrated on - premise environments to DCaaS site
• Formulated a strategy and approach to emulate IP change to identify expensive production gaps and mitigate it prior to actual datacenter migration
• Devised an efficient mechanism to keep the middleware techstack up to date with the latest updates.
• Restructured the ticket triaging process improving operational efficiency of ticket resolution by 70%?
• Devised mechanisms to support applications that require 99.999 % availability
• Received IT staff recognition award on 6 occasions for various contributions
• Re-Hired to lead and manage multiple DCaaS/IaaS/SaaS migrations to HP Hosted data centers
• Design and testing of HA and disaster recovery for business critical applications
• Upgrade of multiple Oracle Middleware products and Hardware refresh
• Release management, Change management, Operations management and deployment of code on multiple canned products

Technical Environment: Oracle Cluster databases on Solaris M4000 servers and multiple fusion middleware (OSB, SOA, OBIEE, ODI, OID, OIM, Forms and Reports, Discoverer, Java Applications) products running on ESX VMs hosted on Dell R610 servers, with Netapp used for storage. Middleware products such as Oracle SOA Suite, weblogic middleware for custom applications, Business Intelligence and reporting applications, Oracle Data integrator for ETL and datawarehouse applications have been implemented.

Confidential

Database Specialist

Responsibilities:

• Migrated 34 Production and 250 non production Databases and Applications to DCaaS site hosted by HPAS at Kamloops
• Involved in Vendor interaction and problem solving
• Devised custom clone procedure for creating dev-ops, dev-sus and test environments of the Portal after re-patriation from hosting service provider.
• Responsible for moving 90 percent of the production and non-production applications and databases from a locally hosted data centre to the HP-serviced data centres in Kamloops, BC.
• Formulated the creation and administration operating procedure for Active dataguard configuration using 12c cloud control. All databases were moved using Dataguard configured Cloud Control. The project was completed on schedule and was incident free.
• Was involved in problem solving team and was instrumental in RCA and solving few long standing performance issues and design corrections.

Technical Environment: Oracle Clusterd/singlenode Databases on Windows 2010 servers, Linux clusterware and ASM running on ESX VMware. and Solaris T3 and M4000 servers. RMAN backup to tape. The applications I have managed during this tenure are Oracle ERP products EBS Financials, Primavera and Siebel CRM, a host of Java based custom application that were running on Weblogic fusion middleware, Oracle SOA Suite, BPEL and AIA servers. Telemetrics and batch scheduler were designed on Cloud control 12c. I have also used Solarwinds for monitoring service availabity on Windows servers on board the vessels.

Confidential

Senior Consultant

Responsibilities:

• Managed 15 DBA implementation engineers.
• The job role involved Performance tuning of Concurrent programs, Designing alerts and monitoring routines in EBS Applications, and Oracle databases instances on 10g and 11g, Oracle SOA Suite, Custom applications running on Oracle Forms and reports, Custom applications running on Oracle Application servers etc. HA and DR design and implementation and optimization for a variety of applications and databases, Troubleshooting, root cause analysis, Mitigating issues through support platforms. Move of Datacenters hosting multiple databases and applications using Oracle standby server (data guard) with near realtime failover.

Technical environment: In PLCB included 900 GB database size EBS 12.04 TB - 5 with multiple forms servers, also DMZ node, Oracle Retail R12-13, Hyperion, Oracle’s LDAP internet directory, Quarts scheduler, UC4 Appworx scheduler, Oracle SOA suite on IBM P6 virtual servers OS: AIXConfidential

Lead EBS administrator

Responsibilities:

• Lead for 3 DBA resources.
• Hardware review, Vendor study, procurement, DB sizing, Application strategy, node planning, EBS 11.5.10 2 build, Oracle EBS Datbase upgrade 10.1.2 - 10.2.0.3, Delivering, Clone and patch for functional requirements
• Setup policies and procedures mecessary for implementation.
• Data migration, Code deployment, performance tuning, development and golive support, Production support.
• Lead for 3 DBA resources
• Managed Technical environment: 1.8 TB database, EBS 11.5.9, RMAN backup to tape integrated with Confidential OS- HPUX and Solaris
• Setup policies and procedures mecessary for implementation.

Confidential

Lead EBS administrator

Responsibilities:

• Role involved Cloning of Database/Apps from Production RMAN backup in both Confidential enabled and non Confidential enabled environments for Test, Development, Training, Patch instances, Migration/Applying of Patches & Codes through Confidential and AD utilities.
• Technologies: Shell scripting, EBS administration through Kintana, RMAN scripting, Use of RDA scripts, Oracle PL/SQL

Technical environment: 9i RAC database administration on raw devices, 9i RAC database administration on Linux, Administration of Oracle EBS environments from version 11.5.4 -11.5.10, Integration of Oracle Discoverer with EBS 11i, Configuration of DMZ nodes with EBS 11i, Configuring parallel concurrent processing with EBS 11i