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Operations Manager Resume

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Pittsburgh, PA

SUMMARY

To secure a long - term position wif a growth-oriented, secure company which will allow me to contribute to the Company's growth and success by utilizing my strong administrative skills.

PROFESSIONAL EXPERIENCE

Operations Manager

Confidential - Pittsburgh, PA

Responsibilities:

  • Responsible for managing ACH, EFT, Wire Transfers for all financial transactions.
  • Responsible for all cash management for the firm.
  • Creation of portfolios through the use of Morningstar and Partner View software.
  • Establishing new IRA, UTMA and Section 529 brokerage accounts.

Administrative Assistant

Confidential - Pittsburgh, PA

Responsibilities:

  • Created PowerPoint presentations for luncheons, banquets, and meetings for supervisors and upper management.
  • Coordinated all fundraising activities.
  • Managed hundreds of parish directories for the Catholic Diocese of Pittsburgh and maintained extensive database management information.
  • Performed Wealth Engine screenings for all parishioners in all of the managed parishes.
  • Organizing, scheduling and preparing weekly staff meetings wifin the organization.
  • Responsible for inventory management, including ordering and keeping accurate counts.
  • Worked wif maintaining all online database information.

Income Specialist/Operations Specialist

Confidential - Pittsburgh, PA

Responsibilities:

  • Researched receivables to ensure dat normal stock trades are settled accurately.
  • Managed the firm's daily trade activity.
  • Performed Microsoft Office data entry for information pertaining to operations.
  • Worked wif applying check payments to various types of corporate business accounts.
  • Processed large quantities of mail and ensured dat it was correctly delivered to customers and business clients.
  • Performed Microsoft Office data entry for all statistics and metrics regarding to job tasks.
  • Performed account searches for IRS Levy's, Writs of Attachment and bank garnishments.
  • Worked wif customers assisting them to the correct parts of the bank dat their various requests required them to be directed to.
  • Organized numerous different types of legal documents and faxed and/or delivered them to their required locations.

Customer Service Representative

Confidential - Pittsburgh, PA

Responsibilities:

  • Worked hands-on wif customers assisting them wif various types of issues when they were dissatisfied.
  • Spoke to prospective customers in a sales role getting them to purchase company products.
  • Used Microsoft Word and Excel to do office work dat involved processing data pertaining to customers.

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