Data Performance Analyst Resume Mechanicsburg, PA - Hire IT People

SUMMARY

Goal - oriented, motivated professional with extensive expertise in data analysis and processing procedure updates.
Competent in strategic logistical planning and tactical execution.
Compile research and disseminate information regarding data analysis.
Proficient in customer requirements analysis, including IOM, ISP, SOW, PMR, QMR, and SLA.

AREAS OF EXPERTISE

Research & Analysis
Logistics & Tactical Execution
Strategic Planning/Analysis
Industry Networking
Customer Relations
Competitive Intelligence
Oral/Written Communication
System Operations
Operations Improvement
Coaching & Training
Project Management
Conflict Resolution

PROFESSIONAL EXPERIENCE

Confidential, Mechanicsburg, PA

Data Performance Analyst

Responsibilities:

Efficiently generate reports to provide accuracy information, error assessments, and deficiencies analyzes, as well as conduct specialized studies to provide thorough feedback of data analysis; restructured production of monthly reports from 5 days to 2.
Directs weekly meetings with all levels of personnel to discuss performance data, assessment resolutions, and audits; consider changes based on CMS/QASP audit information and IMO/ISO/SOW/QMR/SLA research.
Conduct monthly cross-departmental calibration to promote processing consistency; scores have improved by 80% over the course of a year.
Direct, manage, and mentor 27 department reviewers by organizing training sessions to promote accurate and consistent educational assessments; collaborate with reviewers, supervisors, and operations to ensure appropriate assessments and resolutions to adhere to SLA standards, reducing pending assessments by 54%.
Developed and implemented multiple workbooks that include formulas and links to assist with internal analyses.
Responsible for internal procedure updates and data collection structure.
Managed internal process improvement projects; developed system request changes to Oracle database structure to ensure user-friendly experience and efficiency; actively research to identify systems and methods to continually improve the company in a cost-effective manner.
Conducted inspections related to product delivery system to determine accuracy of processing aspects; recorded and categorized deficiencies and error trends of processing procedures.
Swiftly finalized tasks with high accuracy levels to achieve SLA standards.
Appropriately updated and edited processing instructions for operational areas to reflect IOM and CMS research; review and incorporate submitted improvement suggestions to ensure consistent, efficient, and accurate processing.
Engaged in weekly meetings to discuss operational processing concerns and evaluate internal guidelines.

Confidential, Mechanicsburg, PA

Medicare Appeals Part B Representative

Responsibilities:

Received and responded to first level appeal requests from beneficiaries, providers, and CMS.
Provided accurate verification of initial processing and clerical error corrections, as well as researched and reviewed redeterminations in accordance with CMS policies and regulations.
Responsible for processing 1490 forms and CERT submissions.

Confidential , Mechanicsburg, PA

Office Assistant

Responsibilities:

Restructured filing system to boost efficiency and organized supply resources.
Finalized data entry by recording prices, comparing customer estimates and labor cost, projecting completion dates, and applying debits/credits to accounts.
Functioned as liaison between proprietors and customers.

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Data Performance Analyst Resume

Mechanicsburg, PA

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