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Team Lead, Oracle Functional Consultant Resume

SUMMARY

  • Worked extensively on Oracle EBS in diverse roles as Functional Consultant, Analyst, Lead, Tester, SME, Super User on various Financial & SCM modules covering Implementation, Rollout, Maintenance, Support, Change Requests, Enhancement, Releases & Testing Projects
  • Experience with SDLC (Requirements Analysis, Design, Development, Testing and Support) with V, Waterfall model, Agile & OUM methodologies
  • Experience in Configuration/Setups in Test, Development, Production Instances & writing simple SQL queries on various Financial & SCM modules
  • Experience of Order to Cash. Procure to Pay, Record to Report Business Cycles
  • Experience in RICEW components, Requirement Analysis, Mapping Business Requirement, Gap/Fit Analysis, Business Process Analysis, System Mapping, Conference Room Pilot (CRP), Preparation of the As - Is & To-Be Document, Functional Design, Configuration/Setup, Documentation of Environment Setups, Test Script Creation & Execution, Data Migration, Integration of Modules, Trouble Shooting the issues during the Implementation and Post Implementation
  • Experience in developing Master Test Strategy Document, Test Plan/Approach, Test Reports, Defect Triage/Management, HPQC, RTM Mapping, Test case preparation, review & execution at different phases UT,AT,PT,ST,SIT,RT,UAT, test artifacts, End-User Training, Go-Live and Post-Implementation Support.
  • Preparation of Flow Diagrams, Presentation Slides/Deck, Compiling Best Practices, Exploring Newer Functionalities, working with Onshore team in executing CRPs & gathering requirements.
  • Posses L1 Onsite Support experience, worked closely with business users, client interactions, client facing experience & multi-vendor support model across various geographies/regions (US, UK, Middle East & Asia Pacific Region)
  • Experience working with Oracle on Service Requests, Escalations & OWC
  • Experience & flexible working in different time zone/shifts, overtime, weekends/ holidays, providing hyper care support, joining calls/meeting during odd hours in resolving P1 issues & meeting the critical deliverables.
  • Goods hands on in preparation of deck/presentations showcasing company success stories, case study document, achievements, automation/value added tools & assets, testing process, estimations, HPQC, KT, transition & test reports.
  • Pu rsued training & posses knowledge in SAP FI & Treasury Module
  • Experience working in large Shared Services Organization, leading team, People management, planning & organizing, transitioning, Coaching, Performing Appraisals & providing feedback’s, Rewards & Recognition, staffing & Technical Interviews, delivering various Client & Management Reporting

TECHNICAL SKILLS

  • Oracle R12, SAP FI & Treasury
  • Toad, SQL Developer, Data Loader, HP QC, Service Now, MS Office, Google Drive

PROFESSIONAL EXPERIENCE

Confidential

Team Lead, Oracle Functional Consultant

Responsibilities:

  • Lead offshore RTR functional team & involved in preparation of decks/presentation, compiled Oracle best practices, configuration/ setup, collaborated with onshore in testing & executed CRP workshops, demo, simulation on various Oracle functionality & business process
  • Contributed in Fit/Gap Analysis, alignment of requirement, prepared business process design document, flow chart, created functional design, coordinated with technical team in providing walkthrough, make them to understand functionalities & reviewed UT.
  • Configured, delivered & testing accounting entries involving SLA customization for all business flows in O2C, PTP & RTR E2E.
  • Owner & SME in E2E implementation of complex IR/ISO, Drop Shipment involving numerous setup, data & documentation of the same
  • Compiled Test scenarios list, mapped requirements and ensured detailed coverage. Developed Test Scripts & Repository, created data, performed required setup (Control and maintained configuration document) organized in HPQC, executed & delivered functional testing, AT, PT, ST, SIT2, 3 & E2E covering all standard and RICEW components.
  • Work with Oracle on Service Requests, followed up, escalated SRs, research metalinks, explore & demo to client on advanced topics, functionalities & process like Intercompany, Freight Allocation, P2P Tolerances, iSupplier Invoices, Period End Closure, Freight Allocation, Buyer Work Center, WebADI DFF, Personalization & Time Zone Functionality.
  • Contributed in compiling & reviewing existing responsibilities used by business across all PTP/RTR modules and identified new areas for creation of new set of responsibilities key for driving Role Based Access Control
  • Collaborated with the various stake holders (Developers, DBA, Cross-Functional Teams & onshore POCs) in identifying and resolving the key issues like WMS issue, order workflow, setup, code, data & other environment issues to meet the key deliverables

Confidential

Team Lead, Oracle Functional Consultant

Responsibilities:

  • Lead 10 member offshore L2 support team in handling & resolving all Oracle finance & SCM incidents, problem incidents, change requests, enhancements, process improvements & outages.
  • Collaborated with various stake holders (Client/Users, DBA, Vertex Tax, Middleware, Offshore & Onsite POCs), engaging teams/vendors for integration with various inbound/outbound applications, joining bridge calls in identifying to arrive at best possible solution or work around for the business. Performing RCA, permanently fix the problem and resolved the issues to meet the deliverables effectively.
  • Ensured seamless month/quarter/year end close, black out days, finance freeze. Planned & rotated resources shifts/weekends/holidays to oversee batch jobs, P1 issues, seamless implementation of CR & driving outages consisting of key enhancements, code/bug fixes patches.
  • Work with Oracle on service requests, followed up/escalation with for key solution, bug fixes and patches.
  • Contributed in identifying & compiling repetitive/routine tasks, activities & reports for setting up of L1.5 team which was expected to save 29 Hrs and lessen 125 incidents for L2 team. Further initiated goods practices & standardized process in driving outages.
  • Delivered key reporting’s to management and client like weekly status report, monthly dash board etc
  • Established an timesheet tracker & report for all resource weekly which helped Confidential bill the client in a timely manner
  • Closely interacting with onsite team in planning, prioritizing & deriving delivery dates of problem incidents/CR components and driving team in a direction to achieve the same deadlines.

Confidential

Team Lead, Oracle Functional Consultant

Responsibilities:

  • Prepared functional design document by gathering requirement from client and onshore team on change requests and enhancements relating to reports & workflows and delivered testing of the same
  • Worked with dev team in providing required inputs on custom components on the FD.
  • Lead 7 member EBS offshore team, worked as an Oracle Functional Consultant, Test Lead & Business Analyst and played an critical role in driving & implementing rollouts through setups/configuration, testing (ST,SIT,RT & UAT) which had high visibility with client & management
  • Worked at onsite with client to develop master test strategy, plan, approach for all the phases of test using Agile & OUM methodology
  • Lead, coordinated, developed and executed test cases for SI, SIT & RT across O2C, P2P, R2R and implemented lesson learnt & best practices for subsequent roll outs which improved operational/process efficiency to large extent
  • Reviewed high level & functional specification document & identified gaps, ensured sufficient test coverage & authored quality test cases
  • Coordinated with various stakeholders (FCs, Dev, DBA, PM, Performance team & Users) to understand requirement, business process flow & integration of EBS with other system application related to billing systems, banking etc to troubleshoot the issue efficiently, early resolution and meeting deliverables on all CEMLI/RICEFW components importantly interfaces
  • Ownership and resolution of all ST, SIT & RT defects through daily defect triage/management, delivering end of test reports.
  • Attended daily status call with client team and daily publication of status report to keep client/stakeholder updated on progress

Confidential

Team Lead, Oracle Functional Consultant

Responsibilities:

  • Lead 4 member offshore team in driving, handling & resolving all Oracle finance & distribution incidents, problem records, change requests & enhancements. Provided post production support on new country roll out
  • Delivered as Functional Consultant & business analyst by having complete functional knowledge of all applications under purview & playing a crucial role to resolve incidents/PR, ensured seamless month end close & cleared many aged issues (AR books pending for 1 year to close)
  • Worked on setups, configuration, testing, performance review, reconciliation and reports/outputs in relation to Incidents/Problem Records.
  • Coordinated with various stake holders (Client/Users, Tech Arch, Offshore, Onsite POCs, RMS, Tech Arch, DBA, Middleware) for various integration issues with (RMS/ReIM), performing root cause analysis, brainstorm with team & SME’s to permanently fix the problem
  • Knowledge transfer, coaching, suggested best possible solution or work around and resolved the issues to meet the deliverables effectively
  • As SPOC lead & driven clearing aged SRs through follow up/escalation with Oracle principal manager for solution, bug fixes and patches.

Confidential

Team Lead, Oracle Functional Consultant

Responsibilities:

  • Lead EBS Finance team as Functional Consultant, SME, coordinated (Client, Users, Tech, SOA, DBA) developed, prepared & executed test cases for SI & SIT across all process AR, AP, AR, GL & CM by analyzing, understanding the complex requirement & configuration of setups. Provided regular status updates to keep stakeholders informed on progress.
  • Ownership and resolution of all Oracle finance defects through defect management/triage calls
  • Plan, Tested & delivered all finance RICEFW components importantly complex & key finance interfaces (around 9) & supplier conversions.
  • Provided & received KT for seamless transition, coached team members & established documentation specifically on critical CM interface covering each & every steps and setups like payment process profile, bank, bank account, swift, BIC, tax registration & tolerance limit.

Confidential

Team Lead, Oracle Functional Consultant

Responsibilities:

  • Lead & as Oracle Functional consultant worked at L1 onshore (Manila, Philippines) to provide day to day support activities, testing 7 configuration of setups, collaborated with various stakeholders (Users, DBA, US Onshore, Offshore, PM and IT Mgt) by taking complete ownership & responsibility in resolving incidents, change requests, enhancements, critical P1, month end issues.
  • Delivered various complex change requests like iExp AME rule setup, global ledger consolidation, revaluation & translation.
  • Coordinated with all stakeholders (IT Mgrs, PM, Super Users), addressed client queries/issues real time, provided inputs/shared knowledge on business process, best practices, RCA & permanent fixes, worked with Oracle on SR’s & seamlessly driven month end closure
  • Lead offshore team in five day close project (Chunk2) which had high visibility with client and management by preparing work plan, driving, coordinating with stakeholders/users in requirement gathering, development, preparation of FD/MD, testing, deployment & providing daily status update. The project involved improvement and automation of various components related to month end close such as mass allocation, creation of bad debts report etc. Overall the project benefited business significantly in achieving high process efficiency and by reducing number of days involved in closing books from 15 days to around 5 days.

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