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Jr. Oracle Database Administrator Resume

Kansas City, MO

TECHNICAL SKILLS

Databases: Oracle 10,11g

Operating Systems: Win 2008 Server, Red Hat LINUX

Dba Tools/Utilities: TOAD, SQL plus (PUTTY)

PROFESSIONAL EXPERIENCE

Confidential, Kansas City, MO

Jr. Oracle Database Administrator

Responsibilities:

  • Oracle Software installation on Test and Development environments.
  • 24/7 production environment experience.
  • Perform Database refreshes on DEV/TST environment.
  • Manage Database Backups.
  • Apply Oracle database patches.
  • Tablespace management.
  • User creation, Roles & Privileges.
  • Move table data using data pump (expdp / impdp)
  • Day to Day support bases on incidents.
  • Troubleshoot and research issues related to performance.
  • SQL server monthly backups.
  • Deploy KPI reports in business objects.
  • Create/Modify schedules in business objects.
  • Grant access to groups in business objects.

Confidential, Cleveland, OH

Technical Support Analyst

Responsibilities:

  • Performed hardware and software installations in accordance with university standards.
  • Increased Customer satisfaction ratings.
  • Provided first level contact and problem resolution for users with hardware, software and application problems.
  • Provided desktop support, troubleshooting desktop, hardware, software, applications and related problems for onsite and remote users.
  • Communicate with University staff to understand problems and resolve in a timely manner.
  • Provided accurate and timely logging of problems and resolution for problems in the Help Desk ticket system.
  • Troubleshoot campus faculty & staff computers when problems are reported; both software and hardware issues.

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