SUMMARY

• Having around 6 years of onsite and offshore experience in design, implementation and Supporting of Enterprise identities by using components of Oracle Identity & Access Management suite.
• Leading the support and Administrative activities for IAM platform (security as a Service) and the enhancements of online digital services.
• Hands on experience in different LDAP directory servers like Oracle Unified Directory, Oracle Internet Directory, Exchange Server and MS Active Directory.
• Expertise in User life cycle management and implementation of various workflows design with different Application Resources.
• Knowledge of Ldap Synchronization, Authorization and Authentication Configuration, debugging of user provisioning issues with gateways and application server logs.
• Experience in working with different Web Servers like OHS, Sun One Web Server, Apache Tomcat Web Server and Application Servers like WebLogic, IBM Web Sphere, JBoss.
• Have excellent communications skills and strong interpersonal skills, ability to interact with Business users, managers and technical personnel.
• Exposure on Aveska IDM - RSA Identity Management and Governance
• Hardworking, enthusiastic, Self-starter, result-oriented team player with an ability to manage multiple tasks.

TECHNICAL SKILLS

• Identity Management: OAM, OIM, OAAM, SOA 11G R2
• Directory Servers: OUD, OID, OVD, AD, Exchange Server,
• Web Servers: OHS, Sun One Web Server.
• Application Servers: WebLogic, JBoss, IBM Web Sphere 5.X.
• Reporting Tools: BI Publisher.
• Web Technologies: HTML, XML.
• Protocols: FTP, LDAP, HTTP.
• Operating Systems: Windows 2012 Server, Windows 2003 Server, Unix.

PROFESSIONAL EXPERIENCE

Confidential,

Responsibilities:

• Leading the support and Administrative activities for IAM platform (security as a Service) and the enhancements of online digital services such as Wealth Interactive, International Client Extranet and SIS OID at a time.
• Acting as a SME for 3 supporting Oracle IAM projects with different product versions.
• Supporting all the business regions.
• Involved in handling client escalation and providing a speedy resolution.
• Responsible for getting complete project transition from the third party vendor.
• Coordinating with onsite and offshore Team.
• Expertise in providing RCA for P1 and P2 tickets and involve in Problem management tickets.
• Installation and configuration for R1 of OIM 11g, OAM11g, OAAM 11G, OID11g, OHS11g.
• Integration and configuration of OIM 11g with OID.
• Creation Authentication and Authorization Schema, Policy and WebGate10g configuration
• Integration and configuration of OAM 11g with OIM11G in R1 version.
• Involved in gathering System Requirements.
• POC of business requirements.
• Involved in Bug Fixing and Defect Analysis.
• Configuration of Email Notification.
• Involved in creating custom attributes and synching with OID
• Created Password policies in OIM, OAM and OUD.
• Involved in Admin server failover.
• Integration and configurations of OAM and OAAM and enable auditing.
• Involved in Performance tuning.
• Configured alerts with SCOM application.
• Deploying the changes to all the environments like UAT, Performance, Staging, and testing.
• Creation of Roles, Authorization and access policy and rules for roles.
• Prepare Technical Design Document as per requirement.
• Implementing OTP and self-service functionality
• Deploying the changes to all the environments like SIT, UAT, Performance, Staging, and testing.
• Trained newly hired employees in Oracle IAM.
• Majorly involved in understanding the complex client requirements and designing the solution.
• Conducted weekly status meeting with various vendors who are all involving in the application development, testing and maintenance.

Confidential,

Responsibilities:

• Provided L2 and L3 for Oracle IAM platform and involved in development activities.
• Initial Reconciliation of the existing employees from the HR Database.
• Created policies, Host identifiers, Authentication schemas in OAM.
• Developed Complex Approval & Provisioning Workflows in OIM.
• Defined IT resources to establish a connection between OIM and target applications
• Designed roles, rules, workflow routes involving provision-de-provision the user account.
• Automated provisioning: Newly created users are provisioned to OID.
• Implemented Role based provisioning for user accounts.
• Involved in preparing unit test cases and bug fixes.
• Involved in understanding of the client requirements and designing of the solution.
• Involved in deployment activities to take the changes from lower environment to higher environments.
• Participated in Client status calls and with application various application vendors who are involving in application integration.
• Knowledge transfer to team members provided ongoing security related support for all security milestones during different phases.

Confidential,

Responsibilities:

• Provided L1 and L2 for IDM application and involved in development activities.
• Involved in Setting up of Development environment which includes OIM installation, configuration for AD and Exchange.
• Generating and managing operational and historical reports for OIM.
• Resolving customer’s issues through incident tickets and requests, and provide full satisfaction within SLA.
• Communicating with clients over Bridge calls directly on issues based on the priority by providing 24x7 supports.
• Sending Daily and weekly reports to clients based on team’s productivity.
• Created password policies.
• Monitoring and maintenance of servers and services.
• Day to day support activities.