Technical Analyst, Oracle Support Resume
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SUMMARY:
- Proven experience of Oracle 9i, 10g, 11g
- Solid knowledge of various operating system and network protocol
- Team player, able to work effectively with colleagues, customers and backend support
- Strong troubleshooting skills, excellent problem solving and analytical skills
- Multitask capabilities, able to work effectively under pressure and meet deadlines
TECHNICAL SKILLS:
Operating system: Linux, Solaris, AIX, HP - UNIX, Windows
Language: Shell, C++,SQL, PL/SQL
Database: Oracle 9i/10g/11g, RAC, Data Guard, GoldenGate
WORKING EXPERIENCE:
Confidential
Technical analyst, Oracle Support
Responsibilities:
- To provide onsite DBA support
- To work with Global Support and customers to manage problem in crisis situation
Confidential
Onsite DBA support
Responsibilities:
- Provide in-house DBA support
- Be responsible for maintain and monitor core systems
- Closely work with customer ’ s system team and application team
- Conduct performance and configuration assessment for customers
- Identify bottleneck and advise professional recommendations
- Provided database installation, upgrade and patching support
- Participated in database upgrade multiple times
- Hands-on experience on clusterware and database installation
- Apply Patchset update(PSU) and backport patch
- Check patch conflicts for backport, Patchset and PSU
- Perform patch analysis and provided recommendation
- Tune application SQL
- Good command of Oracle debug tools
Backup and recovery support
Confidential
Responsibilities:
- Develop backup strategy according to customer ’ s request
- Implement tape backup and restore using Netbackup
- Configure catalog database to manage backup
Confidential
IT Analyst
Responsibilities:
- Assisted IT infrastructure deployment
- Maintained server and network facility
- Conducted emergency drills, and summarize technical documentation
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