CAREER SUMMARY

Experience architect with over 20 years of proven experience in implementing solutions using new and current applications high-level experience in IBM FileNet CMS products workflow and imaging, and business process. Adapt well with the changing environments and within all levels of the organization. Architect Lead for many departments in the insurance, healthcare, brokerage, bank, and pet care industries. Achieved and exceeded 100 project goal time constraint timelines. Coached and encouraged team, developers, offshore, and business people. Responsible for quality, throughput, ethics, housekeeping, discipline, and employee morale. Acted as liaison between support groups such as: engineering, management, developers, outsourcing, and project managers. Architect a process to implement procedures, solutions, and requirements to meet the organization technology standards, business value, and budget.

SUMMARY OF QUALIFICATIONS

• Accomplished and proven Information Systems professional with more than 25 years of experience in Systems Administration, Project Coordination, and Analysis.
• Experienced in the areas of MS Exchange Server, FileNET P8 BPM, FileNet Email Management, Websphere, Documentum, Oracle, Oracle Cluster with RAC, SQL Server, VMWare, EMC, LAN, Microsoft technologies, UNIX, Novell, and TCP/IP.
• Has experience on multiple platforms, as well as, the design, configuration, high availability, disaster recovery, and implementation of various applications and servers.
• Candidate possesses excellent verbal and written communication skills and excels in a team environment or as a team lead.
• Formed alliances with strategic partners.
• Meet company goals in budget, revenue, company standards, and handle escalated issues as needed.
• Adapt well with the changing environments and within all levels of the organization.
• Implement IT solutions according to standards and strategies in the financial and healthcare industries.

PROFESSIONAL EXPERIENCE

Consultant, confidential

External Business System Analyst/Project Manager

• Architect for IBM FileNet P8 Application Engine, Process Engine, Content Engine , IBM Enterprise Content Management, and Workflow and Imaging Compliance, Brokerage, and Bank departments.
• Work in an Agile environment.
• Evaluates business requests to determine feasibility and researches and identifies options that best serve business needs.
• Problem solving and analytical skills which include the ability to define problems, collect data, establish facts, draw conclusions, establish a plan and set priorities
• Excellent personal management skills emphasizing time management, planning, organization, and attention to detail
• Meeting participation and facilitation skills including the ability to keep meetings focused, identify and assign tasks, manage conflicts and summarize meeting highlights
• Develops, interprets, reviews, validates, documents, and maintains business and functional requirements.
• Deployed IT solutions according to standards in the financial industry.
• Implement architectural plans and infrastructure maps that delivers cost effectiveness, business value, and competitiveness.
• Initiate an architecture vision for the enterprise platform and verify specific components are appropriately designed.
• Designed a solution to provide to provide appropriate levels of performance, reliability, and scalability.
• Presents information and tracks and responds to questions related to business standards.
• Primary interface between the user, stakeholders, senior executives, and the IT business needs.
• Involved in application compliance and security.

Consultant, confidential

External Business Analyst/Project Manager

• Evaluates business requests to determine feasibility and researches and identifies options that best serve business needs.
• Problem solving and analytical skills which include the ability to define problems, collect data, establish facts, draw conclusions, establish a plan and set priorities
• Excellent personal management skills emphasizing time management, planning, organization and attention to detail
• Meeting participation and facilitation skills including the ability to keep meetings focused, identify and assign tasks, manage conflicts and summarize meeting highlights
• Develops, interprets, reviews, validates, documents, and maintains business and functional requirements.
• Deployed IT solutions according to standards in the financial industry.
• Implement architectural plans and infrastructure maps for enterprise scalable solutions and component-level logical design.
• Oversee the architecture solution design.
• Presents information and tracks and responds to questions related to business standards.
• Involve in acceptance testing, identifies potential problems, and assists with researching opportunities to minimize complexity.
• Primary interface between the user, stakeholders, senior executives, and the IT business needs.
• Involved in application compliance and security.

Middleware Software Architect/Sr Engineer/Manager, confidential

• Architect for IBM FileNet P8, Images Services, and Workflow for Grievance and Appeals, Compliance, Claims, Insurance, Brokerage, Bank, and Healthcare departments.
• Document and develop procedures for the FileNet Business Process Management with SOA, FileNet Email Management applications, and Oracle databases.
• Worked with databases and applications on IBM ECM FileNet P8, IBM Enterprise Content Management, Image Services, workflow imaging applications, JAVA, .NET, EMC, and SRDF.
• Work with various development and system architect teams to review and obtain agreement for architecture and IT infrastructure designs.
• Recommend new technologies based upon business needs and growth.
• Define, communicate and drive security architect design to meet the enterprise standards.
• Deployed IT solutions according to standards in the financial industry.
• Gathered real-time data of user application response time, CPU and bandwidth utilization.
• Implement architectural plans and infrastructure maps for enterprise scalable solutions and component-level logical design.
• Research, plan, test, and evaluate any new application, operating systems, firewalls, WebSphere, and other technical challenges to meet HA/DR requirements.
• Provide guidance in creating flexible, scalable solutions, and logical and physical data models.
• Communicate architectural standards to MetLife business owners utilizing communications channels such as email, web conferences, intranet, sametime, etc.
• Maintain knowledge of market trends and developments in hardware, software, data management to recommend best practice solutions and standards for the business.
• Supervise ten staff members in technology projects.
• Ability to lead, develop, and align technical staff to meet the needs of the company.
• Manage project assignments and review work of technical staff for time completion, quality, and within budget.
• Resolve and escalate unresolved issues and risks.
• Design application framework services and reusable components in the organization for the development teams.
• Created a document listing different record types and file plan regarding record retention requirements for each business.
• Provide guidance on oracle performance tuning, SQL scripting, RMAN configuration, and database security in 10g and 11g environment.
• Provide support to 1st and 2nd level support teams on critical production environment issues.
• Demonstrate pride of ownership in projects and tasks.

CONSULTANT/SITE MANAGER, confidential

Oracle DBA/Architect

• Architect for FileNet Images Services and Documentum for Brokerage and Bank department.
• Functioned as the Documentum, FileNET administrator, and Oracle DBA for the department.
• Worked with databases and applications on EMC, Veritas HSM, and SRDF.
• Coordinated and managed the jukebox project on Documentum.
• Created data models on Oracle databases for Product Managers and Business Analyst.
• Deployed IT solutions according to standards in the financial industry.
• Gathered real-time data of user application response time and provide solutions.
• Wrote backup and recovery procedures for Documentum, FileNet, and Oracle databases.
• Communicate architecture standards to AG Edwards project managers, Corporate IT, lower and upper management, and strategic partners.
• Provide and implement technical solutions considering cost, risk, and technology requirements.
• Provide AG Edwards business and IT professional's assistance in creating technical road maps.
• Document and develop procedures for the FileNet Business Process Management with SOA, FileNet Email Management applications, FileNet Image Services, and Oracle databases.
• Recommend new technologies based upon business needs and growth.
• Define, communicate and drive security architect design to meet the enterprise standards.

Manager Consultant

• Supervised twenty staff members to deliver projects on time and within budget.
• Assigned as a project manager for short term projects.
• Developed procedures, standards, and guidelines to import data from a variety of customer systems.
• Wrote procedures and documentation for SEC Retention for a high available Oracle Real Application Cluster RAC environments to meet HA/DR requirements.
• Recommend continuous improvement of policies, procedures and technology
• Acted as the primary advisor for current information technology needs and future.

SYSTEMS ANALYST/SYSTEMS ADMINISTRATOR, confidential SENIOR INFORMATION MANAGEMENT SPECIALIST/CONSULTANT, confidential

CONSULTANT confidential

FileNet Certified Professional Business Process Management P8 3.5 Certification, FileNet Business Process Management 3.5, D confidential

Foundation Certificate in IT Service Management, Loyalist Certification Services, confidential