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Principle Application Engineer Resume

PROFESSIONAL EXPERIENCE

Confidential

Principle Application Engineer

Responsibilities:

  • Project Owner for Response and Lead Generation Module, assignment of Leads Module using Java/J2EE and Oracle 10 G.
  • To maximize the Oracle CRM service stability and availability. End to End testing and fixing the bugs found in testing.
  • To analyse the CRM - Marketing development issues escalated by AIT team and scripting the solutions.
  • Client communications, requirement gathering, solution proposal. Working on the TDD based on the story.
  • Release management including deployment, sign off.
  • Coding, Unit testing and integration.
  • Co-Ordinate and transfer knowledge to IDC team.

Technologies: Java, J2EE, EJB, JSP, Servlet, JMS, RMI, CORBA, Log4j, XML, SOAP, Web-services,ADF,SOA,ODI, Web Logic & Oracle 9i

Confidential

Project lead/ Sr. Support Analyst

Responsibilities:

  • Responsible for Deployment, Release and Testing for SOR, Cross Finder and Mercury.
  • Written Health check scripts to make sure system is available and trades are going smoothly.
  • 2 Level supports for Trade Floor.
  • Root cause analysis for any production problem and suggest the different teams.
  • Responsible for deploying the changes of HC application and. This includes patching the application and coordinate with vendor on any new patches that has to be applied.
  • Participate in Change management process. Checking the impact and giving the suggestions to the app team for a time window /impact.
  • Support for Infrastructure upgrade on weekends/weekday .Perform checkouts for any maintenance activity performed by DBA /Unix/App team
  • Documentation of the known errors fixed and make sure all documents are up to date.
  • Incident Management. All incident opened are closed in a defined SLA
  • Creating the Request for change for any production changes and follow-up on acquiring the approval. This includes making sure that all approvals are acquired and resources are confirmed for a defined period.
  • Doing preliminary testing after any change is done to the application.
  • Notifying all the impacted parties as part of any Production issue and close it after the issue is fixed.
  • Participate on the Incident management calls and involve the necessary parties into call to fix the issue. Only 10% of issues escalated to the development team in a year.
  • Weekend health check and support for the infrastructure and the application.
  • Knowledge transfer to other team members by inviting them to a weekly meeting.
  • Responsible for making the infrastructure/application audit ready.
  • Organizing weekly calls with app team, product managers and ask for any future plans and updates.

Technologies: Java 4 & 6, J2EE, EJB2.0, Struts, XML, SOAP, Web-services, JMS, BEA Web Logic & Sybase, Shell/Perl Script, Oracle/Sybase, VB Script, Java,C++, Excel Macros

Confidential

Senior Application Engineer

Responsibilities:

  • Worked as Project Owner for Survey Project and Individual Contributor for the Web Management Project.
  • Completed the Coding as per the project plan. All the requirements got addressed correctly as per the design doc.
  • I have done integration with the product OCM and I Store.
  • Written JUnit Test Cases and Test Suite for the Web Management.
  • I have written User Test Cases for Web Management and provided input to QA for writing the additional test cases.
  • I have done Integration testing and Knowledge transfer to QA.
  • I have helped other team members for their Technical issues.
  • Provided support to the customers for their issues and fixed Customer / QA logged Issues for previous release.

Technologies: Java, J2EE, EJB, JSP, Servlet, JMS, RMI, CORBA, Log4j, Struts, Hibernate, XML, SOAP, Web-services, JMS, BEA Web Logic & Oracle 9i

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