Principle Application Engineer Resume

PROFESSIONAL EXPERIENCE

Confidential

Principle Application Engineer

Responsibilities:

Project Owner for Response and Lead Generation Module, assignment of Leads Module using Java/J2EE and Oracle 10 G.
To maximize the Oracle CRM service stability and availability. End to End testing and fixing the bugs found in testing.
To analyse the CRM - Marketing development issues escalated by AIT team and scripting the solutions.
Client communications, requirement gathering, solution proposal. Working on the TDD based on the story.
Release management including deployment, sign off.
Coding, Unit testing and integration.
Co-Ordinate and transfer knowledge to IDC team.

Technologies: Java, J2EE, EJB, JSP, Servlet, JMS, RMI, CORBA, Log4j, XML, SOAP, Web-services,ADF,SOA,ODI, Web Logic & Oracle 9i

Confidential

Project lead/ Sr. Support Analyst

Responsibilities:

Responsible for Deployment, Release and Testing for SOR, Cross Finder and Mercury.
Written Health check scripts to make sure system is available and trades are going smoothly.
2 Level supports for Trade Floor.
Root cause analysis for any production problem and suggest the different teams.
Responsible for deploying the changes of HC application and. This includes patching the application and coordinate with vendor on any new patches that has to be applied.
Participate in Change management process. Checking the impact and giving the suggestions to the app team for a time window /impact.
Support for Infrastructure upgrade on weekends/weekday .Perform checkouts for any maintenance activity performed by DBA /Unix/App team
Documentation of the known errors fixed and make sure all documents are up to date.
Incident Management. All incident opened are closed in a defined SLA
Creating the Request for change for any production changes and follow-up on acquiring the approval. This includes making sure that all approvals are acquired and resources are confirmed for a defined period.
Doing preliminary testing after any change is done to the application.
Notifying all the impacted parties as part of any Production issue and close it after the issue is fixed.
Participate on the Incident management calls and involve the necessary parties into call to fix the issue. Only 10% of issues escalated to the development team in a year.
Weekend health check and support for the infrastructure and the application.
Knowledge transfer to other team members by inviting them to a weekly meeting.
Responsible for making the infrastructure/application audit ready.
Organizing weekly calls with app team, product managers and ask for any future plans and updates.

Technologies: Java 4 & 6, J2EE, EJB2.0, Struts, XML, SOAP, Web-services, JMS, BEA Web Logic & Sybase, Shell/Perl Script, Oracle/Sybase, VB Script, Java,C++, Excel Macros

Confidential

Senior Application Engineer

Responsibilities:

Worked as Project Owner for Survey Project and Individual Contributor for the Web Management Project.
Completed the Coding as per the project plan. All the requirements got addressed correctly as per the design doc.
I have done integration with the product OCM and I Store.
Written JUnit Test Cases and Test Suite for the Web Management.
I have written User Test Cases for Web Management and provided input to QA for writing the additional test cases.
I have done Integration testing and Knowledge transfer to QA.
I have helped other team members for their Technical issues.
Provided support to the customers for their issues and fixed Customer / QA logged Issues for previous release.

Technologies: Java, J2EE, EJB, JSP, Servlet, JMS, RMI, CORBA, Log4j, Struts, Hibernate, XML, SOAP, Web-services, JMS, BEA Web Logic & Oracle 9i

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