Identity and Access Management Analyst Resume Chapel Hill, NC - Hire IT People

SUMMARY:

IT professional wif over 20 years of access management, new user/employee onboarding, and security administration experience.
Seeking to secure a position which provides advancement opportunities in current field or a business management/higher education role.

PROFESSIONAL EXPERIENCE:

Confidential, Chapel Hill, NC

Identity and Access Management Analyst

Responsibilities:

Writes policies, standards and procedures in support of access authorization, fulfillment and termination. Triages, manages authorizations, fulfills user access requests and terminates accesses that are no longer needed. Performs role - based access modeling and new clinic or entity onboarding. Provides security services on new systems implementation projects. Access coordinator for onboarding incoming hospital residents (annually). Vendor point of contact for specific hospital applications. RACF administrator.

Confidential, Morrisville, NC

Technical Specialist

Responsibilities:

Security Administration; creating network/domain login accounts, email addresses and Exchange mailboxes for new employees
Making security adjustments to current employee access as needed
Active Directory updates and maintenance
Password resets for Benefits software, Oracle d Confidential bases, network, Crystal Reports, Business Objects, EBill, iProcurement
Answer telephone and email inquiries (security related) from clients/customers throughout the organization

Confidential, Morrisville, NC

Customer Service Representative

Responsibilities:

Customer Service Representative in Customer Reliability Center
Answer telephone and inquiries from clients/customers throughout the US and internationally
Create service technical support tickets using Metrix ticketing
Provide Level 1 tech support for Uninterruptible Power Systems