Senior Functional Analyst Resume
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Herndon, VA
SUMMARY
- Having around 9 years of experience in Oracle applications with Finance stream.
- 4 end to end implementations and 5 full fledge support projects of financial modules with the scope of cross functional modules and the custom module integrations.
- Adept in Business Process Study, Gap Analysis, Designing, Customizing, Configuration, and implementing solutions with Oracle Applications 11i and R12 translating business requirements into technology solutions, thus building and aligning IT to business strategies.
- Averse in AIM,OUM and True - Cloud Templates for documenting functional specifications for Custom Modules, Interface and Conversion
- An effective communicator with people management, relationship management, analytical and coordination skills.
- Managed team of 5 resources; synchronizing with operations, resource planning and allocation of tasks
- Adroit at building strong teams dedicated to Implementation, support on the set guidelines.
- System Audit for Different Entities on their requirements on recommendation of Oracle Corporation.
- Worked on tools like Toad, OTBI and Data loader
- In Capacity of Co-ordinator for Technical consultants for Reports and Forms.
TECHNICAL SKILLS
Confidential, Herndon, VA
Senior Functional Analyst
Responsibilities:
- Handling tickets and application support to the end-users. When an issue is received, I need to analyze and resolved
- In case, if the issue requires the support of development, then I transfer the issue to development team with the inputs. Monitor and help development team to complete the task and complete the testing before sending it to UAT.
- Work Prioritization using Universal Work Queue and Better monitoring of collections delinquencies, broken promises etc. in AP, AR, GL, FA and CM.
- In case, if the issue requires support from Oracle, then I raise SR and co-ordinate with oracle support team till closure, while I have been applying the GDFs, Patches and the data fixes in the support instance before I promote to the TST/UAT. Also followed the Patching cycle criteria to promote it to production. if the issue requires to run diagnostics requests, SQL’s or any other required to identify or resolve the issue, then I run those required (data fix SQL’s when Required) and update SR’s and co-ordinate with oracle support team till closure.
- Prepared MD50 for Auto-invoice and Lockbox issue frame work to build continues solution causing from the customer master data issues.
- I have been part of solution design on third party expense /Travel aggregator integration and prepared MD50, Test scripts and also worked closely with the technical spoke enabling the deliverable within the time limit to sync up with projects time limits.
- Defined many Approval Rules based on the combination of Currency and Region.
- Customization of both ‘Channel Accrual’ and ‘Channel Claim’ Accounting where couple of segments were required to be derived from various places such Customer Account additional attributes.
- Created process documents for the newly implemented Third-party travel aggregator and provided the end user training documents and conducted the user training sessions.
Confidential
Project Manager / Solution Architect
Responsibilities:
- Manage team of 7 resources; synchronizing with operations, resource planning and allocation of tasks,
- Perform the role of configuration manager to ensure project is following quality norms and standards as defined in the organization
- Prepare and maintain issue tracker and synchronize with operations and closely monitor deliverables
- Analyse, plan, design and configure enhancement requests received from end user
- Optimizing the business solutions based on the frequently facing issues
- Conducted the system study to understand the utilization of out of the box features and keep enhancing the modules and the features
- Involved to provide the solution design for all the major project activities, enhancements and the new integrations
- Participated in new proposals, costing and conducting the POCs to showcase to client based on the requirements.
Designed inbound/outbound integration
Confidential
Responsibilities:
- SME for all finance modules and Activity involved in end - to- end Implementation of Oracle Financials Modules General Ledger, Accounts payable, Accounts Receivable, fixed assets and cash management.
- Coordinated with multiple cross functional teams spread across different geographic locations during CRP, UAT, SIT, Go Live phases to ensure the delivered solutions conforms to the User Requirements.
- Collaborate with technical vendor partners Mirnah Hand held Computer (POS) and evaluate their solutions to track and monitor critical project timelines and coach them in meeting project milestones
- Handled setting up custom attributes and linking them i.e. attribute linking and management for Trading Community Architecture etc.,
- SLA Amendments for AR Accounting.
- Translation of Business User stories into subsequent functional handholding documents like RD (Business Requirement Definition), BR (Business Requirements), MD(Module Design) and CV(Conversions)
- Interacted with key management persons to Study the Current Business Process
- Reviewed user Policies & Procedures for accuracy
- Drawing up Business case scenarios to enable the configuration of the instance, testing of system setups, user training & support.
- Performed Test Cases for various processes like Invoices, Transactions, Payments, receipts etc.
- Giving specifications to the Technical team regarding Custom objects and reports.
- Responsible for Preparation of test scripts and User Manuals, also trained key users and end users.
Confidential
Senior Functional Analyst
Responsibilities:
- Provided functional support for all Financials Modules and consultation to users regarding Oracle Financials Application usage and setup
- Resolving the functional issues
- Analyzing the system related and operating issues raised by the users and providing solutions based on the severity of the request
- Reporting to TM and Project Manager (PM) regarding the status of the Issues
- Explaining about the Apps process to the user, setups and their impact on the organization process whenever required
- Raising the Service Requests (SR) to Remni treat Team and getting help from them to resolve the Issues.
- In case, if the issue requires support from Oracle, then I raise SR and co-ordinate with oracle support team till closure, while I have been applying the GDFs, Patches and the data fixes in the support instance before I promote to the TST/UAT. Also followed the Patching cycle criteria to promote it to production. if the issue requires to run diagnostics requests, SQL’s or any other required to identify or resolve the issue, then I run those required (data fix SQL’s when Required) and update SR’s and co-ordinate with oracle support team till closure.
Confidential
Senior Functional Analyst
Responsibilities:
- Providing maintenance in the vastly used value sets in the customizations and custom concurrent program according to the errors.
- Checking the mailer alerts triggered by the system for the Batch process, which automates daily and monthly posting and reversals along with the custom interfaces streamlined.
- Configuring the system for additional Operating Units and testing.
- Worked for Automated Customer and supplier master creations whenever is required.
- Tracking the tickets with continues status updating and offering solutions as per the SLA defined in Support Central tool.
- Raised issues due to Oracle bugs, Raised SR/TAR and coordinate with the Oracle team and provide the fix or the work around and move it to the production system.
- Daily Status Calls with Onsite team on the progress of Issues
Confidential
Senior Functional Analyst
Responsibilities:
- Involved in requirement gathering and prepared BP040 and BP080 for GL, AP, CM, and AR Modules
- Completed the Configuration for GL, AP, and FA and prepared the BR100 Setup Documents for the above modules
- Prepared the TE040 for GL, AP, and FA to test the system
- Involved in UAT and given the training to End-Users
- Involved in preparation of documents for functional specifications (MD050)
- Finalized the Primary Ledger, Secondary Ledgers and Ledger Sets - COA Defined Period Types, Accounting Calendar and Accounting method
- Defined Cross Validation rules (CVR) and security rules (SR)
- Defined the Legal Entity in accounting setup manager of GL
- Define Options and Defaults - Financials options and Payable Options that are specific to Accounts Payables, and defined Banks and various Payment formats
- Defined Payment terms, Distributions sets and working on all invoice types and Payments Manager
- Worked on Multi-Org Access Control Feature for AP and AR
- Configured Payables, Financials Options, System Controls, Book Controls, and Key flex fields for fixed assets
- Implemented Security by book to restrict the access operating unit wise configured Calendars, conventions, Asset categories and depreciation methods
- Provide functional support for all Financials Modules and consultation to users regarding Oracle Financials Application usage and setup
Tech Finance Consultant
Confidential
Responsibilities:
- Implementing Finance modules including EB Tax for EU and APAC Countries.
- Focus on designing the MD-050 and MD-070 of Finance, OMW and SPE modules.
- Discussed with core functional team, EA IT and Business and review the MD-050s.
- Guide the technical team to prepare the MD-70s and reviewed the same and submit to Process Leads for Approvals.
- Finalized the Primary Ledger, Secondary Ledgers and Ledger Sets - COA Defined Period Types, Accounting Calendar and Accounting method
- Defined Cross Validation rules (CVR) and security rules (SR)
- Defined the Legal Entity in accounting setup manager of GL
- Accounts Payables, and defined Banks and various Payment formats
- Defined Payment terms, Distributions sets and working on all invoice types and Payments Manager
- Worked on Multi-Org Access Control Feature for AP and AR
- Configured Payables, Financials Options, System Options and Transaction types, Sources.
- Involved in requirement gathering and prepared BP040 and BP080 for GL, AP, CM, and AR Modules
- Completed the Configuration for GL, AP, and prepared the BR100 Setup Documents for the above modules
- Prepared the TE040 for GL, AP and AR to test the system
Confidential
Support
Responsibilities:
- Provide functional support for all Financials Modules and consultation to users regarding Oracle Financials Application usage and setup
- Resolving the functional issues
- Analyzing the system related and operating issues raised by the users and providing solutions based on the severity of the request
- Reporting to TM and Project Manager (PM) regarding the status of the Issues
- Explaining about the Apps process to the user, setups and their impact on the organization process whenever required
- Raising the Service Requests (SR) to Oracle Metalink Team and getting help from them to resolve the Issues
- Continuously maintain a rapport with users via mails to ensure their needs are understood.
- Tracking the tickets with continues status updating and offering solutions as per the SLA defined in Support Central tool.
- Providing maintenance in the vastly used value sets in the customizations and custom concurrent program according to the errors.
- Checking the mailer alerts triggered by the system for the Batch process, which automates daily and monthly posting and reversals along with the custom interfaces streamlined.
- Providing the end user training by using Cisco webex