Platform Services Delivery Manager Resume
5.00/5 (Submit Your Rating)
South Charleston, WV
PROFESSIONAL EXPERIENCE:
Confidential, South Charleston, WV
Platform Services Delivery Manager
Responsibilities:
- Responsible of a staff of 12 administrators supporting Oracle Fusion Middleware applications, Oracle Siebel, Oracle PeopleSoft, SAS, MuleSoft, Blackberry Enterprise Server, GOOD, and Microsoft Intune for a Federal Cabinet Agency
- Managed and coordinated projects including migration of mobile devices from On Premise Blackberry Enterprise Server and GOOD environments to Microsoft Intune, migration of Federal Agency public web site from an Oracle to Open Source platform, upgrade large enterprise Oracle Fusion Middleware environment from 11g to 12c, upgrade SAS from 9.3 to 9.4
- Developed and implemented onboarding processes for new technical staff members
- Improved skills development of administrators with cross to increase productivity and decrease cost
Confidential, South Charleston, WV
Platform Services Team Lead
Responsibilities:
- Responsible of a group that administered Oracle Fusion Middleware applications, and Oracle Siebel for a Federal Cabinet Agency
- Designed, architected, and implemented enterprise Oracle Fusion Middleware environments including Development, Test, and Production Oracle WebLogic Server, Oracle SOA, Oracle Service Bus, Oracle Business Intelligence, and Oracle Siebel to support multiple Federal Agency program areas
- Developed process, administrative, and design documentation to support enterprise Oracle Fusion Middleware environments
- Designed and Implemented a plan to migrate a Federal Agency’s Internal Web Site from Cold Fusion to Oracle WebCenter Sites
Confidential, South Charleston, WV
Software Configuration Management Specialist
Responsibilities:
- Configured, managed, and implemented Software Configuration Management tools including Serena PVCS Version Manager, CA Harvest, and Serena Dimensions for a Federal Cabinet Agency
- Planned and completed migration of archives for 100+ Federal applications from Serena PVCS Version Manager to Serena Dimensions
- Developed Software Configuration Management tool documentation for internal and end user guidance
- Developed tools to automate administrative tasks for Serena PVCS Version Manager and Serena Dimensions
Confidential, Charleston, WV
Information Technology Associate
Responsibilities:
- Perform technical support for all technology at the state Capitol Complex
- Installation and Troubleshooting of notebook and desktop computers including all peripherals
- Linking of user’s Microsoft Outlook and PDAs to Microsoft Exchange Server
- Troubleshooting of Microsoft Server 2003 including Active Directory
Confidential, Barboursville, WV
Geek Squad Agent
Responsibilities:
- Perform in - store, PC-related installations and technical support
- Troubleshooting of notebook and desktop computers including all peripherals
- Provide expert advice and one-on-one consulting for IT solutions
- Assist in the creation of complete solutions for customers
- Assisted in the onboarding and of new employees