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Consulting Manager Resume

EXECUTIVE SUMMARY:

  • Result oriented Senior IT management professional wif a proven track record having excellent client facing consulting, organization and communication skills for 25+ years along wif result driven Global Program/ Project Management experience for 20+ years. Highly skilled in handling difficult Clients/ Stakeholders wif geographically dispersed cross - cultural teams.
  • Certified PMP and Certified Scrum Master.
  • US Citizen looking for challenging opportunities in IT Program and Project Management areas.
  • Managed and led all aspects of software deliveries wif successful implementation of Projects for Global Clients wif Geographically Dispersed Teams.
  • Proven ability to work in Global Multi-cultural environment wif resources in different time zones
  • Highly experienced in Problem Solving, Decision Making, Presentation, Team Building, User Training, Negotiation, Risk Management, Vendor Management wif excellent Client/ Customer Handling capabilities
  • Led, managed and implemented several large full SDLC global highly customized Confidential EBS Applications (Manufacturing, Financial, and CRM) wif interfaces to other Boundary/Legacy Applications
  • Managed Large Global Confidential Retail projects on time, on budget wif PMO prescribed guidelines including Planning, Budgeting, Execution, Monitoring, Status Reporting and Sign-off
  • Efficient in capturing Customer's requirement, converting into specification and obtaining BRD sign-off; expert in simplifying process and design as well
  • Led and Managed Go-Live and Cut-over activities on various occasions
  • Managed Change Management, Metrics Measurement, External Vendors, Stakeholders' Expectations; worked wif PMO for process improvement
  • Led, Managed, Developed and Implemented Best Practices and New Processes
  • Skilled in handling and motivating difficult Project Players in Matrix Organization
  • Mentored Direct Reports, Performed Assessment, Provided Feedback and Recommendation
  • Thorough in AIM, Waterfall, SCRUM/ Agile Project Management Methodology

WORK EXPERIENCE:

Consulting Manager

Confidential

Responsibilities:

  • Successfully led day to day operations in India Development Center for a team of 50+ members working in projects running concurrently wif each project ranging from US$ 400K to US$ 1M. Major activities completed:
  • Developed and maintained Global Client Relations
  • Managed Sales Pipeline and monitored Cash Flow and Payments (Inward and Outward)
  • Managed and mentored Project Managers; imparted user and resource trainings
  • Participated in escalation (when needed) for TEMPeffective resolution
  • Managed, developed and implemented Best Practices and New Processes
  • Managed SOW, PO and Invoice Preparation and Timely Submission
  • Managed Payroll, Expense, Attendance, Timesheet and related
  • Spear headed recruitments for various Global Projects for On-site and Off-shore roles
  • Identified project resources’ training need, evaluated performance and revised emoluments suitably

Senior Program Manager

Confidential Cisco, San Jose

Responsibilities:

  • Managed and Led Business and IT customization activities in Master Data Management Program related to Confidential Product Information Management (Rel 12)
  • Managed Go-Live and Cut-over activities for various releases working wif both on-shore and off-shore teams
  • Managed Analysts in capturing Requirements, Converting into Specification and obtaining BRD/FSD/TSD Sign-off for phase wise deliveries
  • Led, Developed and Implemented Best Practices and New Processes for PMO as well
  • Managed Change Management and Metrics Measurement
  • Mentored Direct Reports, Performed Assessment, Provided Feedback and Recommendation
  • Managed releases and projects related to Confidential Incentive Compensation (Rel 12)
  • Program/ Project Labor Cost was of US$ 2M to US$ 2.5M per Annum (approx.)

Senior Manager, IT

Confidential, San Bruno

Responsibilities:

  • Managed and led Global implementation of Confidential Financial Application (Rel 11i) (about US$ 30M) as Senior Manager for Development and Implementation wif team members located in US, UK, India, Singapore and Hong Kong
  • Managed and led European Growth Initiative project to implement Confidential Retail Service Modules (about US$ 20M) as teh Senior Manager for Decoupling and Conversion areas wif team members located in US, UK and India
  • Managed and implemented Strategic Inventory Initiative project to integrate i2 Planning modules (about US$ 2M) as Program Manager wif team members located in US and India
  • Managed and spearheaded New Strategic Initiative project to implement Confidential / Retek's Retail Service Modules (about US$ 14M) as Development Manager for Sales Audit areas wif team members located in US, UK and India
  • Developed and Managed Implementation Plan along wif Go-Live/ Cut-over activities wif teams scattered across US, UK, India and Singapore
  • Developed and Implemented Best Practices for PMO and for teh IT Departments
  • Managed Change Management, QA testing and Disaster Recovery
  • Managed Resource Planning, Augmentation and External Vendors

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