Consulting Manager Resume

EXECUTIVE SUMMARY:

Result oriented Senior IT management professional wif a proven track record having excellent client facing consulting, organization and communication skills for 25+ years along wif result driven Global Program/ Project Management experience for 20+ years. Highly skilled in handling difficult Clients/ Stakeholders wif geographically dispersed cross - cultural teams.
Certified PMP and Certified Scrum Master.
US Citizen looking for challenging opportunities in IT Program and Project Management areas.
Managed and led all aspects of software deliveries wif successful implementation of Projects for Global Clients wif Geographically Dispersed Teams.
Proven ability to work in Global Multi-cultural environment wif resources in different time zones
Highly experienced in Problem Solving, Decision Making, Presentation, Team Building, User Training, Negotiation, Risk Management, Vendor Management wif excellent Client/ Customer Handling capabilities
Led, managed and implemented several large full SDLC global highly customized Confidential EBS Applications (Manufacturing, Financial, and CRM) wif interfaces to other Boundary/Legacy Applications
Managed Large Global Confidential Retail projects on time, on budget wif PMO prescribed guidelines including Planning, Budgeting, Execution, Monitoring, Status Reporting and Sign-off
Efficient in capturing Customer's requirement, converting into specification and obtaining BRD sign-off; expert in simplifying process and design as well
Led and Managed Go-Live and Cut-over activities on various occasions
Managed Change Management, Metrics Measurement, External Vendors, Stakeholders' Expectations; worked wif PMO for process improvement
Led, Managed, Developed and Implemented Best Practices and New Processes
Skilled in handling and motivating difficult Project Players in Matrix Organization
Mentored Direct Reports, Performed Assessment, Provided Feedback and Recommendation
Thorough in AIM, Waterfall, SCRUM/ Agile Project Management Methodology

WORK EXPERIENCE:

Consulting Manager

Confidential

Responsibilities:

Successfully led day to day operations in India Development Center for a team of 50+ members working in projects running concurrently wif each project ranging from US$ 400K to US$ 1M. Major activities completed:
Developed and maintained Global Client Relations
Managed Sales Pipeline and monitored Cash Flow and Payments (Inward and Outward)
Managed and mentored Project Managers; imparted user and resource trainings
Participated in escalation (when needed) for TEMPeffective resolution
Managed, developed and implemented Best Practices and New Processes
Managed SOW, PO and Invoice Preparation and Timely Submission
Managed Payroll, Expense, Attendance, Timesheet and related
Spear headed recruitments for various Global Projects for On-site and Off-shore roles
Identified project resources’ training need, evaluated performance and revised emoluments suitably

Senior Program Manager

Confidential Cisco, San Jose

Responsibilities:

Managed and Led Business and IT customization activities in Master Data Management Program related to Confidential Product Information Management (Rel 12)
Managed Go-Live and Cut-over activities for various releases working wif both on-shore and off-shore teams
Managed Analysts in capturing Requirements, Converting into Specification and obtaining BRD/FSD/TSD Sign-off for phase wise deliveries
Led, Developed and Implemented Best Practices and New Processes for PMO as well
Managed Change Management and Metrics Measurement
Mentored Direct Reports, Performed Assessment, Provided Feedback and Recommendation
Managed releases and projects related to Confidential Incentive Compensation (Rel 12)
Program/ Project Labor Cost was of US$ 2M to US$ 2.5M per Annum (approx.)

Senior Manager, IT

Confidential, San Bruno

Responsibilities:

Managed and led Global implementation of Confidential Financial Application (Rel 11i) (about US$ 30M) as Senior Manager for Development and Implementation wif team members located in US, UK, India, Singapore and Hong Kong
Managed and led European Growth Initiative project to implement Confidential Retail Service Modules (about US$ 20M) as teh Senior Manager for Decoupling and Conversion areas wif team members located in US, UK and India
Managed and implemented Strategic Inventory Initiative project to integrate i2 Planning modules (about US$ 2M) as Program Manager wif team members located in US and India
Managed and spearheaded New Strategic Initiative project to implement Confidential / Retek's Retail Service Modules (about US$ 14M) as Development Manager for Sales Audit areas wif team members located in US, UK and India
Developed and Managed Implementation Plan along wif Go-Live/ Cut-over activities wif teams scattered across US, UK, India and Singapore
Developed and Implemented Best Practices for PMO and for teh IT Departments
Managed Change Management, QA testing and Disaster Recovery
Managed Resource Planning, Augmentation and External Vendors

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