EXECUTIVE SUMMARY:

• Result oriented Senior IT management professional with a proven track record having excellent client facing consulting, organization and communication skills for 25+ years along with result driven Global Program/ Project Management experience for 20+ years. Highly skilled in handling difficult Clients/ Stakeholders with geographically dispersed cross - cultural teams.
• Managed and led all aspects of software deliveries with successful implementation of Projects for Global Clients with Geographically Dispersed Teams.
• Proven ability to work in Global Multi-cultural environment with resources in different time zones
• Highly experienced in Problem Solving, Decision Making, Presentation, Team Building, User Training, Negotiation, Risk Management, Vendor Management with excellent Client/ Customer Handling capabilities
• Led, managed and implemented several large full SDLC global highly customized Oracle EBS Applications (Manufacturing, Financial, and CRM) with interfaces to other Boundary/Legacy Applications
• Managed Large Global Oracle Retail projects on time, on budget with PMO prescribed guidelines including Planning, Budgeting, Execution, Monitoring, Status Reporting and Sign-off
• Efficient in capturing Customer's requirement, converting into specification and obtaining BRD sign-off; expert in simplifying process and design as well
• Led and Managed Go-Live and Cut-over activities on various occasions
• Managed Change Management, Metrics Measurement, External Vendors, Stakeholders' Expectations; worked with PMO for process improvement
• Led, Managed, Developed and Implemented Best Practices and New Processes
• Skilled in handling and motivating difficult Project Players in Matrix Organization
• Mentored Direct Reports, Performed Assessment, Provided Feedback and Recommendation
• Thorough in AIM, Waterfall, SCRUM/ Agile Project Management Methodology

PROFESSIONAL EXPERIENCE

Consulting Manager

Confidential

Responsibilities:

• Successfully led day to day operations in India Development Center for a team of 50+ members working in projects running concurrently with each project ranging from US$ 400K to US$ 1M. Major activities completed:
• Developed and maintained Global Client Relations
• Managed Sales Pipeline and monitored Cash Flow and Payments (Inward and Outward)
• Managed and mentored Project Managers; imparted user and resource trainings
• Participated in escalation (when needed) for effective resolution
• Managed, developed and implemented Best Practices and New Processes
• Managed SOW, PO and Invoice Preparation and Timely Submission
• Managed Payroll, Expense, Attendance, Timesheet and related
• Spear headed recruitments for various Global Projects for On-site and Off-shore roles
• Identified project resources’ training need, evaluated performance and revised emoluments suitably

Senior Program Manager

Confidential, San Jose

Responsibilities:

• Managed and Led Business and IT customization activities in Master Data Management Program related to Oracle Product Information Management (Rel 12)
• Managed Go-Live and Cut-over activities for various releases working with both on-shore and off-shore teams
• Managed Analysts in capturing Requirements, Converting into Specification and obtaining BRD/FSD/TSD Sign-off for phase wise deliveries
• Led, Developed and Implemented Best Practices and New Processes for PMO as well
• Managed Change Management and Metrics Measurement
• Mentored Direct Reports, Performed Assessment, Provided Feedback and Recommendation
• Managed releases and projects related to Oracle Incentive Compensation (Rel 12)
• Program/ Project Labor Cost was of US$ 2M to US$ 2.5M per Annum (approx.)

Senior Manager

Confidential, San Bruno

Responsibilities:

• Managed and led Global implementation of Oracle Financial Application (Rel 11i) (about US$ 30M) as Senior Manager for Development and Implementation with team members located in US, UK, India, Singapore and Hong Kong
• Managed and led European Growth Initiative project to implement Oracle Retail Service Modules (about US$ 20M) as the Senior Manager for Decoupling and Conversion areas with team members located in US, UK and India
• Managed and implemented Strategic Confidential Initiative project to integrate i2 Planning modules (about US$ 2M) as Program Manager with team members located in US and India
• Managed and spearheaded New Strategic Initiative project to implement Oracle/ Retek's Retail Service Modules (about US$ 14M) as Development Manager for Sales Audit areas with team members located in US, UK and India
• Developed and Managed Implementation Plan along with Go-Live/ Cut-over activities with teams scattered across US, UK, India and Singapore
• Developed and Implemented Best Practices for PMO and for the IT Departments
• Managed Change Management, QA testing and Disaster Recovery
• Managed Resource Planning, Augmentation and External Vendors

Technical Manager - Oracle Corporation

Confidential

Responsibilities:

• At Confidential, San Bruno, implemented Oracle Financial Rel 11i(about US$ 30M); managed the technical team from Oracle with team members located at US and India
• At Agilent Technologies, Palo Alto, deployed and managed a team of 40 professionals with several legacy data sources to a major success. Implemented Oracle Application Release 11i (about US$ 27M) globally for all major Manufacturing and Financial modules: Confidential, BOM, WIP, Purchasing, Order Management, Accounts Payable, Accounts Receivables and General Ledger modules. Managed execution of “Go-Live” activities and post “Go-Live” support with team members located in US, Malaysia and Singapore
• At Confidential, Cupertino, managed Early Access Program for CRM Applications. Managed Interfaces and Conversion design, development effort for implementation of Customer Care, Sales On-line and Marketing modules of Oracle CRM Release 11i (about US$ 4M)
• At Confidential, Sunnyvale, led entire Data Migration activities for Oracle Manufacturing and Finance Applications Release 11. Accurately migrated data from 100 + heterogeneous source systems for major Oracle Application modules viz. Confidential, BOM, WIP, Costing, Purchasing, Order Management, Human Resources and General Ledger. Managed “Go-Live” activities and support
• At Confidential, Santa Clara and at Ascend Communications, Oakland, designed, developed and implemented various data migration and interface programs in the areas of Confidential, BOM, WIP and Cost modules of Oracle Applications Release 10.7
• At Confidential, San Diego, designed, developed and implemented various custom developments related to Purchase Order and Advancement Shipment Billing Notice for Oracle EDI Gateway