Apply 15 years of overall technical experience, strong software development and project leadership by transforming, leading and contributing t a software development team in the Washington DC metropolitan area utilizing lessons learned from a high impact rapid release cycle environment

• Multiple major implementations serving as Technical/Project/Team Lead for projects Integrating Oracle CRM 11.5.10 with online service scheduling and third party vendor applications including front end and back end modification

• End-to-end full lifecycle software development using technical project management including specifications, QA process, release management, implementation and reporting with iterative and incremental software development based on SEI/CMMI standards.

• Excellent analytical skills allowing for thorough consideration of all aspects associated with project implementation s including interaction with the end user through vice presidents in a matrix team environment allowing for effective translation of customer requirements int functional technical specifications.

• Experience with application database design and database platforms including 10g Industry verticals including insurance, retail, call center, health care and federal government

• Lead off shore and on shore development team including on boarding, knowledge transfer and daily touch point calls

• Working with various Vendors' Offshore teams and Integration teams for Project delivery

• Very good Team player and Excellent communication skills with Business Teams, End Users and Training Teams

Enterprise Business Systems

• Oracle E-Business Suite Release 11.5.10 CRM Suite of Applications
• Core Contracts
• Service Contracts
• Tele Service
• Field Service
• Depot Repair

Development Tools

• Oracle Application Object Library
• Oracle System Administrator
• Oracle Forms 6i, Reports 6i
• Oracle Workflow Builder
• Oracle Discoverer
• Oracle Desginer 6i
• Oracle JDeveloper

Database, Modeling Performance

• Oracle Database 10g
• ODBC, JDBC
• Rational Rose
• ERWin
• Explain Plan
• TKProf

Business Tools

• MS Office
• MS Project 2003
• MS Visio
• MS Access

Development Methodology

• Agile
• Oracle AIM 3.1

Release Management

• QuickBase
• JIRA
• Visual Source Safe
• Perforce
• Subversion
• PVCS

Programming Languages

• PL/SQL, SQL
• Pr C,C, C
• JavaScript, CSS, XML, JSP, HTML, DHTML
• Unix Shell scripting

Integration Tools

WebMethods 6.1 7.0 Suites

Hardware

IBM AS/400, IBM Mainframe, IBM PC Compatibles, SUN Enterprise 3000, HP 9000/D series HP-847 E-45, VAX-VMS

Systems

OS/400, MVS, MS-DOS, MS-Windows 95/ 98/2000/NT/XP/7, HP-UX Release 10.20/11.0,Sun Solaris 2.6/2.8, AIX/UNIX for IBM ES/9000 , MVS / TS / ISPF / CICS and OS/2

Concept

OOA/OOD UML Design pattern , RUP, Unit, module and system level testing

Oracle

PL/SQL Programming

Application Development and Tuning for Oracle Databases

Oracle Database 10g: Comprehensive Hands-on

Relational Database Design

Pega BPM

CRM Solutions creating real business transformation t maximize success

Java

Java for Web Application Development

Reporting

Crystal Reports, Oracle 6i reports

Confidential

Technical Team Lead

Overview

NEW Corporation operates predominantly in the customer service industry providing a broad range of customer service products. Oracle CRM Contact Center module is utilized by more than 6000 Customer Support Representative users. This module customizes product protection, customer assistance and related services for the retail, financial and operational outsourcing markets, designing extended service, guaranteed replacement and physical damage plans for its customers.

Responsibilities

Technical Team Leadership

• Lead design, development and implementation of Oracle CRM module modifications, enhancements and integration
• Technical lead in charge of new enhancement request development and ongoing production support/maintenance of Service Contracts and Service Request applications that are part of Oracle's CRM suite of 11i Applications.
• Lead Quality Assurance team t prepare test cases and review test data t validate specific requirements.
• Perform code reviews, make performance recommendations, and provide test case scenarios.

Communication

• Advise business team on the system impact and technical difficulties based on review of business requirements.
• Create System Specification and Technical Design Documents.
• Gather business requirements
• Lead and mentor off shore team daily t update requirement changes, review code in a structured way and give timely feedback.

Development

• Design, develop, lead and implement customized Online Dispatching application integrating with Oracle 11.5.10 CRM Applications with webMethods.
• Create custom interfaces t Oracle Applications and web services.
• Build enhancements t the CRM applications writing packages procedures and functions .
• Modified Existing Discoverer reports and created new discoverer reports as part of Archiving project.
• Writing a custom Workflow process t aut adjudicate and process the claims.

Configuration

• CRM configuration, Service Requests and Tasks, creating and modifying descriptive flex fields and value sets, creating and assigning responsibilities, menus, registering forms, reports, functions and concurrent programs.
• Module configuration, setting profile options, list of values

Confidential

Sr. Oracle Developer Technical Analyst

Overview

• The Cancer Trials Support Unit CTSU is a project sponsored by the National Cancer Institute NCI for the support of a national network of physicians t participate in NCI-sponsored Phase III cancer treatment trials. The majority of these trials are sponsored by the adult Cooperative Clinical Trials Groups.
• CTSU Objectives:
• Increase physician and patient access t NCI-sponsored clinical trials
• Streamline and standardize trial data collection and reporting
• Reduce regulatory/administrative burden on investigators participating in NCI-sponsored Cooperative Group clinical trials phases 1-3

Responsibilities

• Developed the Pre-Enrollment Certification PEC form t facilitate CTSU patient registrars t validate site/investigator eligibility, add/link the contact person for the accrual and enroll patients for any study, in the CTSU menu.
• Used Designer 6i and Oracle Forms 6i t develop the form using Oracle8i database
• Enrollment Validation Rules If one of the validation rules does not pass, then the specified error text will be included in the disapproval comments.
• This was done via PL/SQL packages and triggers
• Various reports were created using Oracle Reports t report on patient enrollment, clinical data management and investigator/site roster management
• Developed Technical Design Document based on NCI guidelines and regulations.
• Periodically met users from NCI t make the application robust.
• Managed the project schedule and mentor junior developer.

Confidential

Sr. Oracle Developer

Responsibilities

• Responsible for developing and implementing Oracle form used by US Custom boarder officer t import/export commodities.
• Designed user friendly forms using Designer 6i and Developer 6i based on sensitive data.
• Gathered requirements and Developed Technical Design Document
• Developed complex system in a configuration-managed environment
• Validated QA test data
• Prepared documentation for deployment under US Customs guidelines.

Confidential

Oracle Developer

Responsibilities

• Developed ledger forms and reports for Federal Navy using Oracle forms.
• Designed complex Crystal Reports t show the data in graphs.
• Worked on MS Excel t generate ad hoc reports.
• Developed documentation for change management.
• Worked on simulation protocol for Federal Navy using Object Oriented methodology.