PROFESSIONAL

• IT professional with over 10 years' experience, including 3 years of Oracle Database Administration and 1 year as project manager.
• Skilled in using leading-edge technologies to meet key business objectives to enhance market position.
• Possess broad technical knowledge base: Requirements analysis, Software design/development, Technical documentation, Design review, debugging, Software implementation, Database upgrades, Database installation, Database maintenance

TECHNICAL Languages:

• ASP, HTML, CSS, JavaScript, VBScript, HTML, PL/SQL, SQL
• APIs Windows, API, IIS, Apache, WebLogic
• Technologies: Visual Interdev, Microsoft Visual Basic 6.0, Microsoft Project, Oracle, Active Directory
• Databases: Oracle 9i, Oracle 10G
• Development Hotdog pro, Visual Studio, Oracle developer, SQLPlus, APEX, SQLDeveloper

PROFESSIONAL

CERTIFICATIONS .

PROFESSIONAL EXPERIENCE

Oracle DBA

Confidential

• Administered databases on HP AIX OS
• Managed table space on 150 databases
• Application support for various user applications
• Troubleshoot database issue regarding application
• Monitored logs
• Resolved problems utilizing appropriate Oracle diagnostic tools
• Creation of all databases ID's for Oracle, Redbrick and Netezza databases
• Migration of databases from unsupported hardware
• Implemented datagard as failover
• Documented execution plan for minimal disruption of upgrades.
• Upgraded Oracle db's to 9.0.8.0 and to 10G
• Testing of newly upgraded software
• Patch application
• OEM configuration
• Performance tuning participant:
• Assisted DBA team in performance problem identification and resolution
• Processing user requests including, table creation, column additions, life cycle processing Dev, test, prod.
• Documentation of Oracle processes
• Korn shell scripts
• SQL Server monitoring using Microsoft Operating Manager 2005 M.O.M.
• SQL script processing using query analyzer

Oracle Applications Support Specialist

• Troubleshoot all Portal Applications
• Troubleshoot Oracle Applications
• Isolated and resolved complex problems
• Conduct tests for application upgrades
• Create New Database and Portal Users
• Assist Portal Developers
• Update Database Information
• Assist Oracle Developers
• Various Project participation
• Project manager for secondary support projects
• Responsible for all life cycle documentation
• Time management
• Team guidance
• Management contact
• Project Manager for scripting project to proactively find inactive back up modems on over 1200 sites.
• Developer for Support applications
• Oracle APEX development vacation planner, support console, User Access application
• Create Oracle 10G database tables for applications.
• Install and configure APEX
• Project Manager for proactive process development

Back-up Oracle DBA/Helpdesk Tech

• Back up System DBA for 7 Databases 50 of daily responsibilities
• Attended Oracle Identity Management training
• Test recommended implementation
• Research Oracle LDAP and Windows Active Directory for best recommendation.
• Risk management
• Time management
• Communications management
• Stakeholder acceptance
• Project plan
• Plan and monitor all meetings
• Requirements gathering
• LDAP conversion to single sign on
• Project Manager for conversion to Oracle Single Sign On
• Install 10g application server
• Install databases
• Upgrade oracle databases to 10g
• Create discoverer users
• Create portal users
• Create users, grant roles and privileges
• Troubleshoot locks
• Kill long running sessions
• Manage table space issues
• Desktop support.
• Isolated and resolved issues and utilized appropriate diagnostic tools
• Repair desktop computers.
• Troubleshoot Secure Remote issues.
• Handle Network Issues and Software issues.
• Install drivers and software.
• Build pc's for deployment using win batch scripts
• Troubleshoot connectivity issues for home and in-house users

Helpdesk Support

• Install drivers and software.
• Reset passwords in active directory.
• Handle Network Issues and Software issues.
• PPTP
• ATT dial up software
• MCI dial up software
• Troubleshoot VPN issues:
• Take incoming calls from internal users.
• Training.

Co-manager

• Tracked hourly sales to meet a daily goal.
• Reporting daily and weekly figures to district manager.
• Analyzed sales trends per hour and day to guide staff efforts.
• Analyzed of sales trends helps with schedule to fall within payroll guidelines and staffing during peak trending hours and days.

Business Analyst Contract

• Worked with users to determine needs
• Gathered requirements for multiple simultaneous projects.

Programmer:

• Learned and programmed Active reports projects and Crystal reports projects.
• Demonstrated final product to user and updated per their final expectations. '
• Wrote ASPS applications to provide securitization information for quick analyzation.

Environment: Visual Basic 6.0 , ASP, HTML, JavaScript, VBScript, IIS, Visual Interdev, MS SQL Server 2000 , Access 2000 , Windows2000, Crystal Reports, Active Reports, Power Point, MS Word.

• Implemented features of the Westlaw web application, troubleshooting and full project life cycle per quarter.
• Wrote a GUI interface in active server pages with JavaScript, VB script and C COM object communication. Redesigned the print function for Westlaw and authored the documentation.
• Updated ASP and HTML code to W3C's standards.
• Various application performance tuning
• Resolved bugs in SourceSafe left by former West Group programmers in a timely manner and added documentation, ensuring smooth and secure operations.
• Isolated complex problems utilizing various diagnostic tools
• Converted the database access method to COM, delivering faster performance.
• Designed and processed testing for all new software per cycle.

Environment: Visual Basic, Active X, COM, DCOM, RDO, ADO, ASP, HTML, JavaScript, VBScript, MFC, WinSock2, API, IIS, Visual Interdev, MS SQL Server 6.5, 7.0 and 2000 , Access 2.0, 97, and 2000 , Windows9x/NT/2000, Macintosh OS

Student Programmer

Charged with all development and ongoing updates for the Department's Website. Also, provided complete technical support of PC's, hardware and software for over 350 users.

• Completed the upgrading of all 350 machines with Dell Pentiums and MS Word, as well as all operating systems. Personally taught hospital personnel how to use the new technology, reducing the number and frequency of calls to the Help Desk.
• Responsible for CES' computer system support, including software upgrades, maintaining the Novell network and troubleshooting.
• Updated/maintained the resume database.