Owner / Operator Resume
Indianapolis, IN
SUMMARY:
- Discovery, Human Resources Technical Consultant, Incident Management, Orchestration, Performance Analytics, Platform Security, Project Portfolio Suite, Security Incident Response, Service Portal, Technical Best Practices, Threat Intelligence
- Active directory, configuration, debugging, disaster recovery, discovery, documentation, encryption, group policy, hardware, imaging, installation, MVC, object - oriented programming, polymorphism, problem solving, programming, research, software development, ticketing, troubleshooting, wiping
TECHNICAL SKILLS:
Development Environments: Google Chrome Analytics Debugger, JustBASIC, Microsoft Visual Studio, NetBeansIDE, Notebook++
Languages: BASIC, C#, HTML, Java, JavaScript, MS-DOS, SQL, UML, Visual Basic, XHTML, XML
Operating Systems: Linux, Microsoft Windows 3.0, 3.1, NT, 95, 98, 2000, ME, XP, Vista, 7, 8.1
Software Programs: 1-2-3, Access, AmiPro, Approach, Avast, CCleaner, Chrome, Eclipse, Excel, Firefox, GameMaker, GIF Animator, Internet Explorer, JustBASIC, MalWareBytes, Navigator, NetBeansIDE, NotePad, NotePad++, Notes, Opera, Oracle, Outlook, Photo Editor, Picture Manager, PowerPoint, Project, Safari, ServiceNow, SQL Server, Subversion, Visual Studio, WebLogic, Word, WordPad, WordPro
PROFESSIONAL EXPERIENCE:
Confidential, Indianapolis, IN
Owner / Operator
Responsibilities:
- Consult with clients on administrative and/or technical needs
- Develop databases and web pages customized to client standards
- Draft RFPs, office procedures, emergency procedures, flyers, coupons, brochures and manuals customized to client standards
Confidential, Indianapolis, IN
ServiceNow Developer
Responsibilities:
- Configure and develop custom solutions for client within ServiceNow platform
Confidential, Indianapolis, IN
Software Dev. Intern
Responsibilities:
- Consult with product owner and use his/her feedback to develop, edit and maintain human resources and payroll software using Struts and Agile methodologies
Confidential, Indianapolis, IN
Helpdesk Tech. Team Capt.
Responsibilities:
- Participate in the execution of a state-wide health care IT roll-out project by configuring, deploying, imaging, tracking, troubleshooting and wiping desktop computers, laptop computers, printers and scanners
Confidential, Indianapolis, IN
e-Commerce Rep
Responsibilities:
- Develop auction listing software that improves employee productivity by 27%
- Diagnose and secure donated laptops and PCs for resale
- Reply to customer questions about merchandise
- Troubleshoot computers and other electronic devices onsite
