SUMMARY:

• Over 20 years of expertise in the sales, strategy, architecture, and implementation of business applications, operations, infrastructure, and big data solutions, with a focus on data center infrastructure, distributed services and cloud technologies within enterprise and service provider environments.
• A dynamic leader having an extensive cross - domain technical skillset, strong business acumen, and effective communication with technical and non-technical audiences at all levels. Arlin works well with teams or individuals to help guide a customer’s concept or need through the processes required for a successful deployment of a technical based solution and to the final sale.

TECHNICAL SKILLS:

• Advanced Computer Skills
• Microsoft and Adobe suites of products
• Cloud Services including Microsoft Azure
• Migration to Cloud
• Telecommunications
• Data Center infrastructure
• Programming; Shell
• ColdFusion
• Java Script
• JSON
• Data Base (MySQL etc) Wireless Integration (G/4G LTE
• 802.11 …
• Project Management
• Business Planning
• Mobile Devices. Strategic Planning
• E-commerce
• TCP/IP
• Servers. Networking
• Troubleshooting
• VoIP
• Budgets. Consulting
• IP Management
• New Business Development
• Product Management
• Call Centers
• Managed Services
• Virtualization
• Leadership
• System Deployment
• WAN
• Start-ups
• Vendor Management
• System Administration
• Network Engineering
• Routers
• DAS Systems
• Wireless Communications Systems
• Wireless Construction
• Business Development

PROFESSIONAL EXPERIENCE:

Vice President

Confidential

Responsibilities:

• Provide oversight of Data Center, Tower and Wireless Construction, Technical Operations, Site Development and Maintenance for over 3000 cell sites and DAS installations.
• Secured multi-million dollar contracts with all major carriers and contractors for CLEARGOL such as: Alcatel-Lucent, Sprint, ATT, Bechtel.
• Hands on management of large scale configuration, management and replacement of backhaul core routers for over 1200 network POPs.
• Hands on migration and management to Microsoft Azure Virtual Server environment utilizing Azure portal and related resources.
• Coded and developed the CLEARFLOW system CLEARGOL’s proprietary project tracking system providing real time project tracking, closeout package management and reporting.
• Managed infrastructure support for projects generating over $35M of revenue
• Provided technical consultation for over $50M of mobile carrier 4G tower upgrade projects
• Architected and implemented VMware based customer private/hybrid clouds
• Architected secure, low latency converged networks for voice, data, and video streaming
• Architected data backup and business continuity solutions for physical and virtual servers
• Architected and oversaw construction of multiple dark fiber builds for converged IP networking
• Architected network security solutions including IDS, IPS, and event monitoring tools
• Architected and deployed in-building microware networks for 3G/4G/LTE and WiFi
• Designed and managed greenfield construction of a 10,000 sq. ft. datacenter
• Final level of escalation for all infrastructure service issues
• Negotiated pricing and managed vendor relationships
• Provided pre / post-sales support and consultative services to clients

Head of Infrastructure

Confidential

Responsibilities:

• R&D, strategy and operations for network, web services and mobile applications
• Developed proprietary cloud hosting platform using XEN hypervisor and ZFS based SAN
• Managed multiple datacenters with over 1000 servers in operation running Linux, UNIX and Windows Advised executive management on business opportunities and technology strategy
• Migration of many ASP/CFM and commercial applications to internally developed applications on open source platform (Linux, PHP, MySQL, Apache) running in private cloud
• Reduced OPEX by over $1M per year though adoption of cloud technology
• Consulted on many client projects spanning development/migration/evolution of network/cloud/software platforms
• Architected and implemented a carrier class VoIP softswitch, including engineering of operations, billing, and management systems based on OpenSIPs, Asterisk, and FreeSwitch
• Opened and managed a wholly owned foreign subsidiary in Brazil to handle all call center and trouble management for those US carriers that we provided 24x7 emergency dispatched engineering support.
• Developed the E - Docs electronic document management application written in ColdFusion and MySQL for Verizon Wireless. Verizon scans all documents and uses this application to store and quickly access all site information for thousands of wireless sites over the Internet
• Organized and managed the acquisition of Convergent Network Solutions in 2007 and grew revenues of that operation by 200% in the first year and within that data center built a carrier class VOIP network that provides the full spectrum of VOIP, IPPBX and Call Center services to residential and commercial clients
• Provided all IT support for over 100 direct employees
• Provide technical cost estimating and proposal writing for all consulting and contract work.
• Final point of technical escalation and resolutions for entire organization.

Director Technical Operations

Confidential

Responsibilities:

• Opened and managed from my Brazil and US office a support operation in Sao Paulo.
• Provided telecommunications and call center support to most major US telecommunications Carriers.

Network Operations Engineer

Confidential

Responsibilities:

• Designed and managed a carrier grade hosting and managed services business and regional public datacenter
• Developed all company service offerings and product portfolio
• Provided sales, marketing, and consultative support to prospects and clients
• Identified and activated business opportunities such as hosted Microsoft Exchange, IP PBX, remote data backup, and managed security solutions
• Extensive hands - on technical experience spanning server, network, security, storage, and data center systems
• Final escalation for support of all company and customer hardware and applications
• Managed multiple web application design projects and service provider infrastructure deployment
• Secured first round funding from private investors.
• Provided hands on management of all operations including the engineering and deployment of all WAN and LAN network technologies, hosting and e-commerce applications.
• Successfully delivered mission critical solutions to hundreds of Silicon Valley clients.
• Grew SCITX internationally to a staff of over 40 with foreign operations .

Project Manager

Confidential

Responsibilities:

• As project manager directed the construction and technology build out of over 300,000 sq. ft. of data center web hosting facilities in 3 California Cities for Confidential.
• As the project manager worked onsite with the contractors, builders and installation crews to build from the ground up the Data Centers, San Francisco and San Diego. These were state of the art facilities with N+1 redundancy massive power backup systems and raised floors prewired and fully loaded.
• Worked in the field overseeing every inch of the facility build out from the multiple UPS and distribution panels to each and every punch down, patch panel and fiber tray.
• Managed schedules and installations for subcontractor crews.
• Maintained quality control for all technology infrastructures build out.
• Provided field engineering support.

Director Internet Operations

Confidential

Responsibilities:

• Support 5 million users from the ground up to support Vialta’s set top box.
• In addition to this network build out Arlin oversaw the acquisition and integration of a Hawaiian based ISP.

Operations Manager

Confidential

Responsibilities:

• Provide support for the design and build out of a 100,000 sq ft data center in Silicon Valley.
• Provided monitoring and reporting for local systems and networks.
• Developed local management tools to integrate MRTG and network statistics with inventory and server locations.
• Managed Shell administration scripts.
• Provided hands on UNIX, SUN and Microsoft server management.
• Managed Cisco routers and load balancing equipment.
• Managed UPS equipment.

Supervisor Systems Administration

Confidential

Responsibilities:

• Provided 24x7 schedule management and coverage.
• Managed a team of systems administrators.
• Provided problem resolutions.
• Developed data driven tools and monitoring applications.
• Provided facility maintenance support for all electrical, environmental and network systems.