SUMMARY:

• Results - oriented, enterprise IT executive with consistent success driving application and automation improvements while significantly reducing costs.
• Unique combination of technical architecture knowledge, innovative operations abilities, and precise business acumen.
• Capable with multi-million dollar budgets.
• Recognized for leadership and motivational abilities.

PROFESSIONAL EXPERIENCE:

Confidential, Troy, MI

Client Executive

Responsibilities:

• Reorganized support infrastructure for improved level of customer service.
• Instituted ITIL based governance (Incident, Change, and Problem Management).
• Successfully implemented Meditech 6.X upgrade.
• Architected Data Center redundancy with disaster recovery center added.
• Implemented enterprise level systems monitoring.
• Worked to implement enterprise wide Citrix infrastructure.
• Coordinated 1st level support with off premise Service Desk.
• Improved System Security posture demonstrated in annual audits.
• Implemented new Avaya VOIP telephone system.
• Major capacity and redundancy added to network including wireless.

Confidential, Nashville, TN

Director (Sr.)

Responsibilities:

• Supported applications include McKesson (Healthquest, HEO, Pathways 2000), Epic Systems (Resolute, Prelude, Cadence), Confidential Medical (Ormis, ICS), and Eclipsys.
• Member Confidential Informatics Executive Council and HIPPA Advisory Board
• Established development and test environment that solved application quality issues.
• Saved over $1M annually by implementing high-availability recovery data center.
• Reduced outages 50% annually by restructuring change management according to ITIL guidelines.
• Avoided $30M capital expenditure by extending data center lifespan by four years.
• Developed Tivoli storage management backup infrastructure that eliminated data loss issues.
• Virtualized 60% of supported systems by architecting VMware environment.
• Lowered mainframe platform costs 20% by renegotiating vendor contracts and replacing products.
• Spearheaded new multi-tier enterprise storage architecture that increased availability and reduced costs up to 30%.
• Architected Vendor Neutral Image Archive for Radiology PACS, Cardiology, and Neurology.
• Provided leadership in the implementation of infrastructure improvements projects including Capacity Planning, Availability, Systems Monitoring, and Disaster Recovery.
• Involved in achieving “Most Wired” award for exceptional healthcare IT.
• Received people’s choice award for “Most Collaborative Leader.”

Confidential, San Antonio, TX

Manager, Systems Programming

Responsibilities:

• Introduced formal project management resulting in optimal implementation of e-commerce activities.
• Eliminated financial systems security risk by co-designing and implementing enterprise security policy for e-commerce, systems, and network.
• Resolved budget-depleting server growth by reducing UNIX servers by 25%.
• Implemented BMC Patrol with Tivoli and Best1 to establish successful “24x7” monitoring.
• Served as Chair of the Data Warehouse Configuration Management Team.
• Evaluated new software and hardware to determine compatibility with existing architecture.
• ITIL process methodology used for self-improvement projects including Capacity Planning, System Monitoring, Service Management, Life Cycle Management, and Process Standards.
• Involved with efforts to enhance Configuration Management and to development a Process Maturity Model measured through Six-Sigma techniques
• Provided 24x7 support for Midrange servers including an Oracle production environment.
• Obtained technical expertise in UNIX based systems including system design for AIX, Solaris, IRIX and SCO.
• Configured initial IBM RS/6000 SP2 cluster including Control Workstation for Oracle Parallel Server clustered environment.
• Represented the Midrange team in corporate security policy creation for e-commerce, system and network.
• Supported BMC Patrol integrated with Tivoli for hardware monitoring and Best1 for historical trending and system monitoring.
• Technical knowledge of E-commerce systems and network security issues

Confidential, Hoffman Estates, IL

Consultant

Responsibilities:

• SDRC Applications Engineer on HP-UX systems.
• Designer for Nuclear Medicine Imaging Scanners for healthcare.

Confidential, Houston, TX

CAD Systems Manager

Responsibilities:

• Managed 38 engineers, designers, programmers, and technicians in mechanical design, PCB design, and drawing release teams.
• Improved space shuttle hardware efficiency and accuracy by implementing computer-based solids modeling to computer finite element analysis replacing error-prone manual processes.
• Resolved design package quality issues with rigorous project management and quality reviews.
• Implemented productivity solutions resulting in more efficient engineering and procurement processes.
• Duties included project management, staffing, managerial reporting, forecasting, and budgeting for capital expenditures.
• Actively involved with TQM quality improvement projects.

Confidential

Systems Analyst

Responsibilities:

• Provided technical support of thirty systems including Sun, IBM RS/6000, and Dec VAX.
• Proficiency with AIX, Solaris, VMS, Windows and Apple operating systems.
• Networking competencies include TCP/IP, DECNET, NFS, NIS, NCS, and DNS.
• Experienced staging hardware systems including configuration of modems, SCSI devices, X-stations, tape drives, network bridges, routers, and printers.