Director of Programs Resume St. Louis, MO - Hire IT People

SUMMARY:

To secure a career position that will allow me to maximize my office management and customer service skills.
I have more than 10 years of experience as an administrative professional and program director.

EXPERTISE AREA:

PROFESSIONAL EXPERIENCE:

Confidential, St. Louis, MO

Director of Programs

Responsibilities:

Responsible for incoming calls, good written and verbal communication skills.
Responsible for organizing / multi - tasking and time management skills.
In charge of speaking to groups during orientation effectively in the organization.
Proficiency in MS Word, Excel, and PowerPoint required entering information into Tool Box Software.

Confidential, St. Louis, MO

Director of Programs

Responsibilities:

Provided computer lessons to 45 students in a classroom setting.
Directed and coordinated activities that engaged performance improvement programs.

Confidential, St. Louis, MO

Executive Secretary

Responsibilities:

Assembled and completed various request forms for office supply ordering
Prepared, organized, and planned executive schedules and organizational meetings
Opened, sorted, and delivered incoming and outgoing mail to appropriate departments

Confidential, St. Louis, MO

Director of Community Outreach

Responsibilities:

Received the Confidential Client First Award for exceptional customer service
Supervised and led a team of seven employees and volunteers with day-to-day organizational operations
Documented informative reports and updated the management team on procedural matters
United Way Emergency Fund Network Board Member

Confidential, St. Louis, MO

Customer Service

Responsibilities:

Handled and processed a high volume of incoming calls from customers
Properly preserved all data files, digital information and personnel archives
Categorized office files, organizational documents and classified employee records