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Maintenance Operations Center Supervisor Resume

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Washington, DC

TECHNICAL SKILLS:

  • IEEE (Substation Automation Subcommittee member) NSBE (DC chapter) PMI (DC chapter)
  • VHDL, C++, Obj - C, XML, JavaScript, GIS Application, JIRA, GENERAL ORDERS AND TRACK RIGHTS SYSTEM (GOTRS), Intel x86/MIPS Assembly Language, RTU, PLC, AutoCAD/AutoDesk, Visio, SCADA\ITS Management (iFix/DYNAC/AIMS), MS Project, MS Access, Maximo v6, Lotus Notes, Windows (XP/7/8/10), Linux (Red Hat and Ubuntu)
  • U.S. ARMY Veteran ( Honorable Discharge )
  • DoD Clearance -Inactive

PROFESSIONAL EXPERIENCE:

Confidential, Washington, DC

Maintenance Operations Center Supervisor

Responsibilities:
  • Creating a safe and efficient work environment by monitoring and reporting on the technical operation of the Authority’s electrical power distribution and rail computer systems, and providing technical guidance in diagnosing and troubleshooting revenue and non - revenue service-affecting problems.
  • Increasing oversight of facility and non-rolling stock assets due to Capital Improvements which currently consists of one-hundred three (103) traction power (TPSS) and seventy-five (75) tie-breaker (TBS) medium voltage stations, and scheduled to increase.
  • Minimizing scheduled and unscheduled downtime of the power distribution system by effectively directing and providing technical work guidance to field crews.

Confidential, Chantilly, VA

Staff Engineer

Responsibilities:
  • Established and nurtured professional relationships with key project stakeholders resulting in efficient completion of collaborative project tasks.
  • Aided in the bid proposal of the Dulles Rail Extension Phase II to include design analysis and equipment cost estimations which resulted in awarding of the project.
  • Contributed to the UI/UX design and implementation for the 95 Express Lanes’ Advance Traffic Management System (ATMS) Reversible Roadway Management application and the Elizabeth River Crossing's Tunnel Traffic Management System (TTMS).
  • Managed the Dulles Silver Line project’s SCADA Remote Monitoring portion that resulted in the installation, commissioning, and integration of fifteen (15) project sites to include TPSS and TBS.

Confidential, Washington, DC

Maintenance Scheduler

Responsibilities:
  • Optimized track and rail maintenance schedule for multiple departmental groups with a 32% increase in schedule adherence.
  • Led weekly and quarterly inter-departmental meetings to discuss changes to the system’s master maintenance schedule and post modifications to the department's webpage.
  • Utilized job plans to develop schedule shell including: calendars, resource codes, activity codes, and other significant data in MS Project.
  • Identified critical paths and integrated field change orders by producing logic diagrams, summary bar/Gantt charts, and resource histograms.

Confidential, Washington, DC

Quality Control Manager

Responsibilities:
  • Developed, implemented, and administered an effective, economical, and proactive Quality Control Program (QCP) resulting in improved processes efficiency.
  • Utilized modern testing equipment and managed the Document Management System to ensure compliance to OSHA regulations and other governmental policies and procedures.
  • Interfaced directly with functional area managers, subcontractors, and Government Quality Assurance (including QA evaluators) verifying daily work assignments and customer satisfaction upon completion.
  • Investigated, analyzed, and resolved quality deficiencies (i.e. Quality Control and Compliance Inspections) resulting in superior customer satisfaction and the awarding of the proposal for the following term.

Confidential, Washington, DC

Facilities Coordinator

Responsibilities:
  • Increased internal client satisfaction by 90% by establishing facility log to track task status.
  • Ensured a secure environment by monitoring and controlling access to WAMU spaces for 100+ staff, guests, and visitors.
  • Communicated with University departments, vendors, and city entities to coordinate station's events; and, secured commitments that those needs were processed expeditiously.
  • Reconciled Facility Service Requests (FSR) with journal entries charged to station’s account.

Confidential, Manassas, VA

HPM\TGM Preventive Maintenance Coordinator

Responsibilities:
  • Led testing efforts with various groups while adhering to both the master maintenance and construction schedules resulting in the completion of PM backlog greater than a year within six (6) months.
  • Requisitioned project equipment using technical drawings and verified delivery of usable parts in the department's inventory manifest ensuring on-time commissioning and de-commissioning of life safety equipment with adhering to a compressed and loaded construction schedule.
  • Employed IBM's Maximo Version 6, implementing and maintaining multiple modules consisting of Asset Management, Preventative Maintenance, Purchasing, Labor Requisition, and Time Card solutions ensuring the integrity project reporting.
  • Leveraged Maximo Workflow as well as Maximo Service Desk to run reports for daily operations and time tracking.

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