Clinical Coordinator Resume
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Boston, MA
SUMMARY:
- Business professional with more than 5 years of success in leading purchasing and strategic sourcing operations.
- Business graduate who champions more efficient cost - effective business processes.
- Proactive business manager able to identify ways to reduce expenses without compromising quality.
- Effective team leader and consensus builder who can promote best practices among cross-functional teams.
- Eager to leverage professional expertise and graduate level training to drive optimal business results.
EXPERTISE AREA:
- Process improvement; Purchasing options ;
- Procurement Strategy; Strategic sourcing;
- Vendor relations; Project management;
- Forecasting; Contract negotiations;
- Material selection; Quality assurance
TECHNICAL SKILLS:
Languages: Native English;
Computer: Microsoft Office (power point, excel, word), Internet.
Technical Skills: Windows, Java, Oracle, Epic, SharePoint Proactive, Dynamic and Committed professional
PROFESSIONAL EXPERIENCE:
Clinical Coordinator
Confidential, Boston, MA
Responsibilities:
- Managed direct reports in functional departments: demand planning, materials management, transportation, and customer service;
- Responsible for forecasting packaged and bulk product sold to costumers;
- Managed all logistical operations of all the medical equipment’s, medicines, materials and medical devices;
- Analyzed statistical data and reports to ascertain trends in performance, resulting in maximum effective and efficient use of logistical resources;
- Implemented business strategies and lean initiatives resulting in annualized reduction of material purchases;
- Coordinated all Confidential services within the Massachusetts area such as material planning, scheduling, and strict inventory control for immediate availability to newly established patients;
- Relationship with the all chain as well as vendors, patients, pharmacist, doctors and internal departments;
- Managed projects delivering high quality results;
- Reduced overhead costs by 75%, established company benchmarks for process improvement and quality control;
- Coached and trained staff;
- Effective controls by developed and implemented with oversaw material goods and equipment inventories and accountability, eliminated shortage to improve rapport with outside vendors;
- Condensed network of vendors servicing from 60 to 7, developed specialized communication channels with external vendors to ensure patients were receiving highest level of care;
- Consistently employed negotiation skills to secure the most cost-effective purchasing solutions for the company.
Project Accountant
Confidential, Waltham, MA
Responsibilities:
- Perform project setup and make necessary corrections to reduce costs of equipment;
- Prepared and delivered results reports presentations for superior;
- Gathered costumers information to analyze usage of medical supplies and update in the company system in order to make recommendations with management department;
- Works closely with data analytics team to demonstrate value to clients by tracking claims expenses, high cost claimants, cost drivers, quality metrics and trends.
Quality Assurance/ Customer Service/ Project Accountant
Confidential, Quincy, MA
Responsibilities:
- Handle customer inquiries, complaints, billing questions and payment extension/service requests. Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions, demonstrated excellent time management abilities.
- Interface daily with internal partners in accounting, field services, new business, operations and consumer affairs divisions.
- Lead research and process improvement team.
- Coordinated with multiple departments and vendors in regards to billing, enrollments, sales and quality assurance.
- Worked with Accounts Receivable to ensure accurate tracking of cash flow and documentation for insurance premium payments.
- Performed audits on provider claims and finance reports.