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Administrative Assistant Resume

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Lanham, MD

SUMMARY:

  • Administrative professional with over 16 years of success in various industries looking to obtain and utilize a positive attitude, organized approach, excellent time management skills and a desire to succeed in a fast - paced environment to make a difference and excel in the office administrative environment.

PROFESSIONAL EXPERIENCE:

Confidential, Lanham, MD

Administrative Assistant

Responsibilities:
  • Administrative Assistant to the Director of Consumer Services and the Quality of Assurance Manager as needed.
  • Daily duties included but were not limited to providing clerical and administrative support, including the composition and preparation of routine correspondence and presenting presentations utilizing computer software applications.
  • Provide phone coverage for both Director of Consumer Services and Executive Director. Arrange travel through Metro Access for program participants.
  • Create consumer’s and staff notebooks. Order and keep track of all office supplies. Replenish and update all employee forms. Maintain the Director of Consumer Services and Conference room calendar.
  • Prepares and coordinate mail, faxes, filing and packages. Perform photocopying and other production services. Track and distribute supplies. Create marketing packages. Create monthly reports and six month reviews as well as other reports as needed. Other duties assigned.

Confidential, Marlboro, MD

Administrative Assistant

Responsibilities:
  • Organize each day's activities to provide children with a variety of experiences and opportunities that allow them to develop curiosity, initiative, problem-solving skills, and creativity, as well as a sense of self and a feeling of belonging to the group. Conduct developmental screenings and ongoing assessments of infants and toddlers to determine motor, language, social, cognitive perceptual and emotional skills.
  • Completes timely, neat, accurate documentation of screenings, assessments, individualized plans, attendance, daily health checklist, feedings, daily activity logs for parents, inventories, and other documentation as may be deemed necessary for proving quality services. Performs any other tasks deemed necessary by the center director.

Confidential, Greenbelt, MD

Administrative Support

Responsibilities:
  • Worked multiple sites temporary providing high-level Administrative Support by conducting research and handling information request. Perform clerical functions such as preparing correspondence, arranging conference calls, and scheduling meetings. Manage and maintain executive’s schedules.
  • Utilize Quick books data base and prepared invoices for Accounts Payable. Created Excel spreadsheets and typed up memos, correspondence letters, financial statements and other documents, using Microsoft Word. Opened, sorted, and distributed incoming correspondence, including faxing and email. Greeted visitors and determined whether they should be given access to specific individuals.

Confidential, Upper Marlboro, MD

Administrative Assistant

Responsibilities:
  • Provide general office administrative support. Maintain the Nextel, Verizon and AT&T cellular phone accounts for all employees. Order office supplies for all employees. Created, designed and published the weekly newsletter. Maintain the database of field and staff licenses, certificates and security passes. Maintained the company business and Master license spreadsheet and assist with numerous Accounts Payable projects.

Confidential, Washington, DC

Roadshow Specialist/Travel Agent

Responsibilities:
  • Manage all shipping transactions, domestic and international, for Confidential and its subsidiaries, licensees, affiliates and VIP clients. Confirm Road Show client reservations with service providers.
  • Ensure that all reservations were entered into the system timely and accurately. Supervised pre-service confirmation calls to clients.
  • Researched and resolved customer service. Acted as a liaison to Customer Service to resolve service related issues. Generate spreadsheets to provide detailed status on customer issues.

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