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Administrative Assistant Resume

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Southfield, MI

PROFESSIONAL SUMMARY:

  • I am a programmer by education and interest with experience in varied business roles and environments, including IT. Looking to return to programming and conclude a career walkabout.

TECHNICAL SKILLS:

Programming: Object - Oriented Programming, Java, ActionScript, HTML5

Adobe: Flash, Photoshop, Illustrator

Microsoft Office: Excel, Word

Customer Skills: Customer Service, Phone Calls, Instruction/ Education

EMPLOYMENT HISTORY:

Gentiva Hospice, Southfield, MI

Administrative Assistant

Responsibilities:
  • Utilized clerical, administrative and technical skills as an administrative assistant to assist office and field staff of a national hospice provider in the care of 200 patients in service area.
  • Collected, organized and distributed paperwork and information for weekly team meetings.
  • Communicated changes in team’s patient census to field staff.
  • Assisted office staff with various issues regarding computer software and hardware in use.
  • Answered and directed calls from staff, vendors and patient caregivers regarding patient care.

Confidential, Orlando, FL

College Intern/ Custodial

Responsibilities:
  • Assigned the role of custodian of Disney’s Port Orleans Resort, a 3,056 guest room resort, where I maintained a clean and pleasing environment while providing exceptional guest service.
  • Awarded quarterly Clean Sweep award for outstanding performance

Confidential, Sterling Heights, MI

Shift Supervisor

Responsibilities:
  • Supervised and worked with afternoon shift staff to serve customers and maintain a clean, stocked quick service food and beverage establishment.

Confidential, Livonia, MI

Programmer/ IT Consultant

Responsibilities:
  • Contracted as a developer to program and implement a web-based ordering application.
  • Coded functionality to generate order quotes.
  • Coded functionality for administrative users to retrieve an activity log from system.
  • Coded functionality for administrative users to retrieve an error report log from system.
  • Updated documentation for application installation.
  • Technologies used: VBScript, MS Visual Basic, ASP

Confidential, Troy, MI

Consultant

Responsibilities:
  • Utilized programming and development skills working as a consultant/ contractor on various projects for various clients.

Confidential, Auburn Hills, MI

PowerBuilder Developer/ Consultant

Responsibilities:
  • Utilized programming and developing skills as a member of the development team to maintain and upgrade a company-developed time reporting application using PowerBuilder and a Sybase database.
  • Achieved goal of modifying the application’s user-interface in PowerBuilder and SQL stored procedures to allow a new class of employee to report time for processing within a six month period.
  • Achieved objective of modifying the application to prevent users from entering duplicate vacation codes on the same day and performed testing on modifications.
  • Assisted users via phone and email to resolve issues encountered with application use.
  • Technologies used: PowerBuilder, Sybase.

Confidential, Cincinnati, OH

Object Modeler/ Consultant

Responsibilities:
  • Utilized development skills as a member of the design team to develop models for insurance policies to be used in a web-based application to generate policies and proposals.
  • Utilized skills in object-oriented programming to develop Rational Rose models for models for Commercial Crime policy coverage.
  • Created an object tree document detailing coverage aspects for Commercial Crime policies.
  • Audited object model documentation from other teams.

Confidential, Southfield, MI

PowerBuilder Developer/ IT Consultant

Responsibilities:
  • Utilized skills in UI development and programming as a member of the design team to develop an application to generate healthcare policies using PowerBuilder.
  • Developed user interface screen in PowerBuilder for benefits selection.
  • Assisted team members in resolving coding problems.
  • Assisted in testing of user-interface screens developed by other team members.
  • Technologies used: PowerBuilder

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