Loan Servicing Specialist II Resume , West Des Moines, IA - Hire IT People

SUMMARY:

To obtain a challenging and rewarding entry - level application developer position where I can utilize my knowledge, proficiency, and skills to contribute to a company’s success.

TECHNICAL SKILLS:

Programming Languages: C++, Cobol, Java, and Visual Basic

Information Systems: Access Databases and MySQL Scripting

Web Development: HTML/xHTML, CSS, JavaScript, JSP s, and PHP

Development Software: Microsoft .NET, Micro Focus Cobol, jGRASP, NetBeans, and PHP Designer

Business Studies: Micro Economics, Macro Economics, Accounting I, and Accounting II

Interests: PC hardware/software/peripherals, Windows based software development, and technology/gadgets.

PROFESSIONAL EXPERIENCE:

Loan Servicing Specialist II

Confidential, West Des Moines, IA

Responsibilities:

As part of the Cash Management Correspondence team, review incoming mail from customers and setup cases in an internal system for the correct department to resolve.
Research correct mailing addresses in internal systems for returned outgoing mail to ensure proper communications with customers.
Other data processing duties as needed.

Customer Service Specialist II

Confidential, West Des Moines, IA

Responsibilities:

As part of the Credit Bureau Report team, receive requests for changes to a customer’s credit report received directly and through eOscar from the four major credit bureaus.
Ensure that all available information has been entered accurately into internal systems to begin the credit report review process.
Other data processing duties as needed.

Research and Remediation Specialist II

Confidential, Clive, IA

Responsibilities:

Locate and reproduce information from internal archival systems or request from external resources to fulfill internal requests from various Confidential departments.
Ensure that located information is properly retained for future use.
Other data processing duties as needed.

Freight Pay Specialist

Confidential, Des Moines, IA

Responsibilities:

Enter data with accuracy from digitized and paper copies of invoices into an internal system for the purpose of paying freight carriers utilized by Jacobson clients.
Other data processing duties as needed.

Loan Servicing Specialist II

Confidential, Des Moines, IA

Responsibilities:

As part of the Office of the Comptroller of the Currency (OCC) Consent Order Project in which major mortgage servicers are required to submit to a third party audit of mortgages that touched foreclosure status in 2009-2010.
Review borrower claim forms to categorize the complaint for entry into systems designed for this auditing process.
Use documentation provided by the borrower during their loan modification to verify and validate the original income calculations performed by an underwriter.
Other data processing duties as needed.