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Tech Consultant Resume

IL

Summary
Collaborative technology leader and manager with strategic agility and business-technology experience to anticipate and guide portfolios of software engineering, online and custom technology development and delivery. Expertise in business and technology cross-functional leadership to evaluate, plan and create breakthrough strategies to guide programs from concept to launch. Broad leadership in development, verification and validation, product management, program revitalization, aligning technology and product delivery with process and change management, team building, expert project management, and Six Sigma continuous improvements in governance, development processes, and cost of service.

Selected highlights

  • Led Data Conversion and Test Validation (Large US Insurance), metrics driven Six Sigma process improvements, to optimize execution of testing and a managed process with software development for automation in validation, Informatica PowerCenter (ETL) and tools with Trillium data quality/profiling, and custom validation software
  • Released ESB middleware API framework by leading use-case development, managed developers for software behavior & system modeling, component modeling with activity and sequence diagrams towards SOA (OO Rational)
  • Guided system development projects, led DFSS Six-Sigma process improvement to align divisional processes to SEI/CMMi, software feature planning, portfolio management, resource allocation, FMEA risk-management system. Result: System development methodology (SDLC) for process based system design, development, quality

PROFESSIONAL EXPERIENCE

Confidential,IL - MGMT/TECH CONSULTANT, PRESENT
Environment: SDLC Agile ITIL PMO Lotus SharePoint WSDL Apache Java J2EE SMTP XML SOAP WSDL C# .Net SQL Oracle SAP Toad DB2 Informatica Salesforce WebSphere RUP UML Rational Rose RequisitePro Actuate SOA B2B/B2C portal e-commerce

Management and technology consulting leadership in development of system and software solutions, governance and enhancement of processes, program and product management, and develop strategies in operating efficiency, business-technology alignment, set-up and optimization of PMO.
Major Clients in Publishing/Student Assessments, Health-Care/Pharmaceutical, Insurance with Business Development and Consulting

  • Led Data Conversion and Test Validation (Large US Insurance), metrics driven Six Sigma process improvements, to optimize execution of testing and a managed process with software development for automation in validation, Informatica PowerCenter (ETL) and tools with Trillium data quality/profiling, and custom validation software
  • Championed custom workflow system performance improvements (BPM) leading re-engineering efforts to scope as-is process, recommend to-be solutions for implementation with process mapping, solution comparisons, and recommendation. Result: Improvements to cycle-time goal with reduction of processing by 33%
  • Driving force on a delayed custom software/middleware product solution, by improving morale, mentored on new implemented processes, re-planned program in parallel phases for the project team to launch. Result: beat the planned delivery schedule of phase 1 of 3 execution cycle, on-time for remaining phases
  • For web online services solution lacking BA role, stepped up to author business analysis and requirements, architecture, design requirements, and integration management. Result: Kept program on track for delivery preventing schedule disruption
  • Integrated web portal online solution to existing system as an enhanced paper-less stream to existing system processing
  • Delivered the consolidation and governance of enterprise-wide LAN (WLAN) solutions and applications delivering white papers, Best Practices, Guidelines, Vendor selection, Implementations, and Security Design for the solutions
  • Salesforce.com project to migrate existing distributed data into one consolidated enterprise CRM solution using the SaaS model

Confidential,Schaumburg, IL - SENIOR MANAGEMENT 1989 - 2002
Software applications and embedded systems in Wireless networks and mobile equipment
Environment: SDLC Agile PMP Wireless WAP WLAP TDMA CDMA Circuit/Packet Data Oracle Java C++ Unix .Net TCL PERL SQL Visual Basic (VB) Windows Solaris FTP SNTP IPv4 IPv6 RTOS 6-sigma CMMi Stage-Gate Agile SOA RUP

Engaged in nurturing, guiding, inspiring, and delivering software system programs in advanced technology, R&D, and nascent system technologies, migrating them to innovative new products in online, and embedded systems. New Product Introductions, business processes and BU roadmap development in structuring, and delivering High Availability (HA), Mission Critical new products into realization and launch, with ongoing product line management and release management of systems with on-shore and off-shore matrix teams.

  • Guided system development projects, led DFSS Six-Sigma process improvement to align divisional processes to SEI/CMMi, software feature planning, portfolio management, resource allocation, FMEA risk-management system. Result: System development methodology (SDLC) for process based system design, development, quality
  • Delivered a 2 week cycle-time order to fulfillment versus 3 months for a pre-packaged product solution with a cross-functional development program. Result: quick time-to-revenue and an immediate $5M revenue stream
  • Released ESB middleware API framework by leading use-case development, managed developers for software behavior & system modeling, component modeling with activity and sequence diagrams towards SOA (OO Rational). Result: achievement of an enterprise common baseline ESB platform and estimated corporate-wide savings of $5M
  • Managed globally dispersed off-shore software system development and manufacturing multi-functional and multi-organizational team to deliver first integrated voice and data system
  • Six Sigma level of improvement in cell phone dropped calls, leading system and field engineering team to investigate, measure, and implement best practices in technology and field operations. Result: Enhanced customer satisfaction with best practices for system field operators
  • Reporting to VP Area Manager, Customer Relationship Management (CRM) to support $70M annual business, with deployment of mobile cell sites and switching systems, and completed expansion of fourth largest US cellular market
  • Launched data system solution ($20M ongoing revenue stream) rescuing and guiding a fledgling start-up group, coordinating and implementing processes, quality metrics and structured management. Result: Migrated team from ad-hoc to managed, defined and process oriented within stage/gate for releases
  • Developed BI RDBMS for issue tracking/reporting and intranet web portal for BI metrics and project reporting. Result: efficient management of projects with timeliness and consistency of information across functions/organizations
  • Initiated, developed and implemented PMO with process and methods for guiding development for department, resulting in improved management of a portfolio of over 50 technology innovations. Result: improved management, facilitation, and overview of a portfolio of over 50 technology innovation projects
  • Led matrix development of mobile Internet shopping solutions with collaborations across functions and partner company. Result: Early and one of the first mobile web applications
  • Key member of four person inter-company team with partner (Cisco), to lead and coordinate JAD sessions to co-develop next generation (distributed computing) Internet Protocol (IP) network solutions. Result: Joint Reference Architecture and Design, formation of JV company
  • Motorola Chairman’s Challenge Stock Option Award, and Member of a Motorola Patent Committee

Confidential,Chandler, AZ 1988 - 1989
Supervisor, Test Support Engineering for QA/Test software development and test support engineering to launch new products, develop test floor and support prior to turn-over for manufacturing. Product line management and support

Confidential,Chandler, AZ 1984 - 1988
Senior Design Development Engineer for hardware development engineering, system de-bugging and QA/Test software development as an individual contributor
EDUCATION

Masters (Electrical Engineering minor in CS)

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