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Systems Engineer Resume

Phillipsburg, NJ

Summary:

  • Around (11+) Eleven PLUS Year\'s experience as Infrastructure specialist in Systems Administration and Application Professional service environments with Expertise in Microsoft Products with 3+ years in management roles.
  • Over (10+) Ten PLUS Year\'s experience in successfully supporting high-availability enterprise sized Windows based server systems Active Directory, Windows Server 2000/2003/2008 Server Installation, Configuration and Administration, VMware and operating system virtualization
  • Over (4+) Four PLUS Year’s experience in Migrations projects of Active Directory
  • Expertise in leading Support and Operations teams in onsite-off shore model
  • Excellent written and verbal communications skills
  • Experience with Microsoft Windows Sever 2003, Active Directory Migration, Group Policy, DC, Multi Domains, Trust Relations
  • Expertise in Information Systems Management, Networking, and System Security with expertise in implementation, operations & support functions of business solutions using IT as tool
  • At Managerial level, involved in IT Infrastructure Management, Strategy Planning, Budgeting & Financing, Resource Planning & Deployment - Process Re-engineering, Team Management.
  • Experience with Web Interfaces Knowledge of the Metaframe Com object models
  • At Execution level, involved in - Networking Projects, Technical Support/ Troubleshooting, Systems Administration, and System Security
  • Supporting MS Exchange 2007 design, implementation, troubleshooting issues
  • Extensive working knowledge in Windows Active Directory, DNS, DNS records, DHCP, DHCP scopes, Windows Desktop and Remote Desktop. Implementation and administration of Active Directory in Windows 2000/2003 environment
  • Scripting experience and knowledge with JavaScript /VBScript/Perl/Python
  • Expertise of leading Support or Operations teams is required
  • Experience of working with leading globally distributed teams
  • Excellent written and verbal communications skills are a must.
  • Prior experience of working with global counterparts in setting functional and operational goals
  • for the team
  • Ability to use and perform basic health checks on multiple OS types: Solaris, Windows NT/2000/XP/2003, Linux, AIX
  • Strong knowledge in Citrix, AD Migration, MS Clustering, MS SQL Server, HP and IBM server HW, Blade Servers (HP, IBM), Virtualization Technology (VMware, MS Virtual Server), HBAs and SAN technology, Healthcare environment experience, Tivoli Storage Manager (TSM) Backup product
  • Excellent interpersonal communication skills and work well with other team members to attain prompt problem resolution and disseminate accurate information.
  • Ability to solve problems quickly and completely
  • Excellent troubleshooting skills
  • Experience of managing 24 X 7 Operations through multiple-shifts/follow-the-sun model
  • Ability to do multi-task and work as part of a team and independently

Educational Qualification:
Masters of Computers and Applications

CERTIFICATIONS
  • Microsoft Certified Systems Engineer (MCSE-1997/2003/2008)
TECHNICAL SKILLS Software: SOLARIS 2.6/2.7/2.8/2.9 SUN OS 4.1.4, Sun cluster 2.2, AIX 5.3, HP Service Guard A.11.16.00 VERITAS NetBackup 3.5, Legato networker 4.3, TNG 2.2, Sun Raid Manager 6.22, VERITAS volume manager 2.6/3.5/4.1 VERITAS cluster server 2.0/4.1, ODS 1.0, ODS 4.1. Sun Volume manager 1.0 Windows 95, Windows NT 4.0 Networks: TCP/IP, NIS, NIS+, DNS, NFS (version 3). Network Devices CISCO Catalyst 6500 and CISCO routers (MSFCs) CISCO Routers - 3600, 2600, 2500, 1800, CISCO Switches - 3500, 2950, 1900, CISCO Load Balancers (ACE, CSS, CSM) Security Appliance CISCO PIX Firewall 525 & 515E Antivirus & Security Trend Micro Office Scan, Websense Administrator Monitoring Devices/Tools Packeteer 9500, PRTG Tools: Admintool, Sysadm, Open Windows, CDE, vmsa, Oracle enterprise manager, Solstice Admin Suite, Metatool 4.1, Exceed, Viewnow, Host view. Utilities: SSP 3.2, Shell (Bourne & Korn), VI editor, awk, sed, ex, perl, Performance tuning utilities.

RDBMS: Oracle 8i, MS SQL Server 2000, MS Access, Sybase
Third Party- Tripwire 5.51, Patrol 3.2, Autosys 3.3.5, Netscape enterprise server 3.63, iPlanet Messaging
Software: Server4.1/6.0, Merant odbc3.5. Pro ftp 3.0, WU-ftp server 2.4.2,samba 2.0, WebLogic 5.1/6.0, Tuxedo 8.0, Arc serve 6.61, Asset, Remedy, Kintana, Norton anty virus, MQ series.
Hardware: Sun E10000, Sun fire 6800/4800/3800, E 6500, E-3500, E-4500, E-420R, E –450, E –2,Netra 1405, Netra 1150, Netra 105, Ultra 10, Sparc 5, Sparc 20, RISC 6000 S-70, HP Superdome SD64A, HP SD32000, S16k, rp7420, rp8400, SGI Origin 3800.
Tape Libraries: Adic Scalar 1000 and Scalar 100, Storage Tek Timberwolf 9738 with DLT tape drives, Sun Store Egde L6000, TLS – 8000 libraries with 8 IBM LTO Ultirum tape drives Exabyte 690D.
SAN: Hitachi Freedom store 9900, EMC Clarion CX700, EMC DMX2000, XP1024, XP12000, SUN A5200, D1000, A1000.
Languages: Familiar with Java, HTML and CGI.
Backups; Tape back up and Legato Network Backup

PROFESSIONAL EXPERIENCE

Title: MS Systems Engineer – AD Migrations
Confidential,Location; Phillipsburg, NJ 08865
Duration: Nov 10- till date

Responsibilities:

  • Provide Server System Administration
  • Providing support for 12 centers across globe from HQ
  • Technical management of project
  • Identify production issues/problem, resolution skills and document it for future references
  • Installing and Managing Websense V5000 G2
  • Installing & Configuring Windows desktops
  • Supporting MS Exchange to Google Apps email migration
  • Configuring desktops to windows active directory
  • Coordinated with Microsoft for Radius and VPN connection issues
  • Setting up of Radius servers for all centers
  • Supporting outlook issues
  • Support service to the business on all server-platform systems
  • Accountable for managing and administering the Active Directory system that supports the global operations
  • Supporting LDAP issues
  • Creating and Configuring Domain Pairs, Delegating the QMMAD Project, Domain Users Global Group Association, Enabling AD Synchronization, Factory Migration process
  • Doing the following;
  • Final User Migrations and Group Stubbing Procedure and Creating and Configuring Domain Pairs
  • Delegating the QMMAD Project and Domain Users Global Group Association
  • Enabling AD Synchronization and Factory Migration process
  • Final User Migrations and Group Stubbing Procedure
  • Post-Service Account Migration Server Resource Processing Procedure
  • Pre-Service Account Migration Server Resource Processing
  • RUM Console Configuration and Server Domain Join
  • Debugging, standardization, performance, integration to VMware CIFS and SAN
  • SQL Server Processing and User Stubbing Procedure under SQL cluster and control
  • Workstation-Terminal Server Domain Join and Workstation-Terminal Server Resource processing
  • Installing, configuration of Radius/VPN server and post migration issues
  • Migrations of Microsoft Windows Sever 2003 / 2008, Active Directory
  • Perform technical hands on Windows Server systems administration and related activities either from remote management facility
  • Supporting high availability and server virtualization, Hyper V
  • Installation Windows Server as Domain Controller & Configuration of Active Directory Services
  • User Account Management, Access rights management on servers
  • Device configuration & capacity management
  • Managing and troubleshooting Active Directory, MOM & SCCM

Title: Systems Administrator
Confidential,
Location; Helena, MT 59601
Duration: May10-Oct10

Responsibilities:

  • Implement and maintain the environment for hosting the NBS. This environment consists of web, database and application servers and a variety of software products.
    • Install, configure, update and maintain software necessary for operation of web, application and database servers including: MS Exchange, MS SQL Server Cluster, MS IIS Web Server software, JBOSS and Apache / Tomcat.
    • Creating users in AD, setting up user accounts in Exchange and their mail boxes
    • Coordinated with CSC for transferring the environment to the client location
    • Ensure that the NBS environment is secure and adheres to applicable security policies.
    • Assist in troubleshooting hardware, software and network problems that may or may not be in our environment and work with appropriate staff, contractors and vendors to resolve issues.
    • Perform day to day database administration tasks such as space allocation and performance tuning.
    • Apply software enhancements and updates to the NBS as they are made available.
    • Configure RSA Server and taking care of RSA administration thru RSA Authentication Manager and RSA web agent 5.3.3
    • Coordinating with Network teams
  • Design, implement and maintain automated processes for transferring incoming and outgoing data and messages to and from the NBS. These exchanges will occur with the State health laboratory, various surveillance / tracking systems and the Centers for Disease Control and Prevention (CDC).
    • Install, configure, update and maintain data and messaging exchange software, such as Rhapsody and eWebit.
    • Work closely with CDC and other data / message exchange partners to create, test and implement exchange processes.
    • Ensure complete and accurate transfer of data and messages with CDC and other partners.
    • Troubleshoot and correct issues with data / message exchange processes.
  • Design, setup, support and troubleshooting of Active Directory for Windows Server OS Win2003 and Win2008Candidate needs experience in planning and implementation of Windows 2003/2008 domain infrastructure, Windows Active Directory 2003/2008 setup, Group Policy Objects (GPOs), Security Policy and LDAP interoperability with 3rd party applications.
  • Experience with a multi-site, multi-domain Active Directory environment

Project background and understand a diversity of tools that work within Active Director

Title: Systems Administrator, Global Windows Support Team- WIPRO
Confidential,
Location; Clayton, NC 27520
Duration: Jan10-Apr10

Responsibilities:

  • Responsible for Global Wintel issues and Windows Servers and its backups
  • Supporting ERP Expandable application, SAP and network issues
  • Supported MS Exchange forum from client site and site support
  • Taken care of Active Directory activates
  • Supported CISCO Routers/Network Design and network issues with Network Team of Wipro in Onsite/off shore model
  • Supported desktop imaging and applications
  • Supported on week end call support/bridge calls and 24*7 Production servers
  • Performed disaster recovery operations on testing basis
  • Install Microsoft Patches every month on production servers at plant and DR plans ready for it
  • Taking care of Cisco Routers and its support to Bangalore Wipro team
  • Supporting Production servers of Windows 2000 and 2003 servers
  • Preparing documentation for client each and every activity doing at different stages.
  • Supporting applications windows 2000 and 2003 servers, MS Exchange forum 2007
  • Supporting database administration teams onsite/off shore model
  • Preparing documentation for client each and every activity doing at different stages.
  • Performed regression/performance and load testing on testing/staging and Production environments.
  • Managing messaging systems, administration of Windows networks and Servers
  • Performing Oracle database administration and taking back up of it

Title: Systems Specialist-Technical Team PA NEDSS
Confidential,
Location; Deloitte, Harrisburg PA 17112

Duration: May09–Dec09


Responsibilities:

  • Working for Commonwealth of PA (Medical and Health Dept of Pennsylvania) for Pennsylvania National Electronic Disease Surveillance System (PA-NEDSS) Project.
  • Production issues in databases under different environments including Oracle RAC and SAN.
  • Assisting in Configuration and Web Sphere Portal Administration
  • Taking care of Design, installation, configuration, clustering and maintenance of MS Exchange 2003, IIS 6.0 servers and Web Content Management
  • Supported desktop imaging and applications
  • Doing deployments in Dev/Test/UAT/Staging/TFT/OPSupport and Production
  • Coordinating with SAN Team, Dev, and Testing teams on day to day production deployment issues
  • Performing pandemic/loadtesting/regresstion & performance testing on Staging WEB servers.
  • Installed Microsoft Patches Second Tuesday of Every month through WSUS Server
  • Virtual Desktop environment including the use of communication brokers
  • Coordinating with SAN Team, Dev, and Testing teams.
  • Preparing documentation for client each and every activity doing at different stages.
  • Performed regression/performance and load testing on testing/staging and Production environments.
  • Taking care of Windows clustering, Public Key Infrastructure, Deployment experience with ASP and DLL codes

Managing messaging systems, administration of Windows networks and Servers

  • Supporting different applications and managing Production servers
  • Performing preventative maintenance and manage problem resolution and resolving Technical Troubleshooting and Support for Core Application Software.
  • Perform Root Cause Analysis and Manage Performance/Capacity
  • Taking care of systems tuning, performance tuning and back up issues for production servers

Title: Systems Administrator
Confidential,

Location; Silver Spring, MD Duration: Apr08–Apr09 Responsibilities:
  • Supporting applications on SQL Server 2005 and windows 2000 and 2003 servers and MS Exchanger servers/Forum
  • Supported applications like Kronos and Right Fax for entire MidAtlantic and Ohio regions
  • Supported Web sphere servers and administration
  • Managing User Accounts and Linux Servers and Cisco Routers 2600 series
  • Taken care of Performing full system and database backups
  • Make use of Microsoft Active Directories
  • Acted as an Interface between Business partners(Customers) and Software Developers and testing teams
  • Perform Root Cause Analysis and Manage Performance/Capacity
  • Taking care of systems and network management requirements as and when needed Developed enterprise wide technology infrastructure
  • Coordinate with Corporate for Mails issues
  • Developed and assesses migration project specifications for Kronos and J-Point
  • Assisted in architects by providing recommendation based on evaluation of current systems, network, security, controls and system resources.
  • Provided technical support to Dev and testing teams of Kronos and other applications


Title: Systems Administrator
Confidential,

Location; Redmond, WA Duration: Mar06–Mar08

Responsibilities;
Supported Microsoft Testing environment Labs and Windows 2003 Server environment

  • Managed test labs and its environments in India and US centers
  • Managing VMware, Active Directory, Windows server 2003
  • Supported/coordinated with HQ/Bangalore team for Mail box transfers and Back DR issues
  • Prepared BCP manuals for MS Exchange environment for remote centers/HQ
  • Maintaining File server, print servers, ISA Server, Exchange Server 2003.
  • User accounts management.
  • Creating pointers & domain records, setting up DC along with domain forest.
  • Trouble shooting network issues and working on fixes.
  • Maintaining and configuring IP based Raritan KVM switches.
  • Setting up of different environment labs on request on time and maintaining without any issues.
  • If any issues crop up, stretched to fix them on time within SLA time.
  • Maintaining Backups and restoration of the exchange server in regular intervals.
  • Exposure into L2, L3 switches and routers.
  • Configuring and maintaining of web sense Sever.
  • Configured and maintaining the video configuring equipment.
  • Configuring the outlook, solving the hardware & software related issues of End customers.
  • Creation of Client Win CVS to the Project users.
  • Handling the ISMS activities & Instrumental in getting the center certified for ISO 27001.
  • Vendor management & infrastructure management.
  • Maintaining a Microsoft testing Lab with 300 machines the Raritan solution.
  • Installing and maintaining windows 2003 and Active Directory
  • Supported Linux serves and MS Exchange 2003 Servers
  • Supported testing lab environment for Microsoft project; APPCOM for testing of Microsoft Exchanger new versions
  • Installing 3rd party applications
  • Supporting testing labs for testing of different flavors of UNIX in Centeris Project
  • Used shell scripting to write programs to automate some of the processes
  • Installation and configuration of windows servers and IIS
  • Supporting and monitoring to ensure a proactive problem recognition and resolution of database issues

Title: Systems Administrator
Confidential,Location: India

Duration: May05-Jan06

Responsibilities;

  • Supported Microsoft Network and applications on Sql Server 2000 in windows and SAP environment
  • Managing server technologies and storage teams to identify, track and allocate storage resources for messaging including the storage, backup and archival of E-mail data
  • Managing the Datacenters of client locations and Disaster recovery planning for projects
  • Configuration of Anti-virus - Trend Micro Suite, to protect the network from viruses and spy wares & Spam mails.
  • Taken care of network Printers and diagnose computer hardware, software, and workstation network problems and provide solutions to problems.
  • Installation and configuration of windows servers and IIS
  • Involving in change management processes and root cause analysis of problems/incidents
  • Managing protocols TCP/IP, LAN/WAN development
  • Managing the relational database software for Oracle Database Administration
  • Virtual Desktop environment including the use of communication brokers
  • Preparing documentation for client each and every activity doing at different stages.

Title: Systems Administrator
Confidential,

Location; AP India Duration: Nov99–May05


Responsibilities;

  • Managing Internal Projects in Lotus Notes paperless office project
  • Coordinate with TCS and CMC for AP government paperless office Project
  • Install, configure and support various Microsoft servers in State Secretariat and development center
  • Managing MS Windows Server 2000 servers and its administration
  • Taken care of Novell network issues and printer configurations
  • Installation and configuration of windows servers and IIS
  • Managing protocols TCP/IP, LAN/WAN development
  • Monitoring system logs and activity on all servers and devices, identification of identify related troubles, and upgrade and support of systems, hardware, software, and operating systems
  • Managed network troubleshooting, cable tracing, etc through ticketing system and managed SLAs
  • Taken care of network Printers and diagnose computer hardware, software, and workstation network problems and provide solutions to problems.
  • Monitoring system logs and activity on all servers and devices, identification of identify related troubles, and upgrade and support of systems, hardware, software, and operating systems
  • Installation and configuration of windows servers and IIS
  • Maintain corporate Hardware, Software engineering, installation, testing, configuration, maintenance, and third level troubleshooting
  • Managing the Datacenter management of AP Government web servers and its relational database software for Oracle Database Administration
  • Maintaining AMC s and inventory/asset management.
  • Preparing documentation for client each and every activity doing at different stages.

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