Client Services Analyst Resume Norwood, MA - Hire IT People

SUMMARY:

To obtain a position in a quality driven company that will allow me to use my skills and qualifications and help me grow professionally and personally.

TECHNICAL SKILLS:

Proficient in MS Office, SQL, Basic programming (C++, Java, VB)

PROFESSIONAL EXPERIENCE:

Confidential, Norwood, MA

Client Services Analyst

Responsibilities:

Manage administrative and case management issues as well as data processing activities on a daily basis
Monitor project schedules to ensure timelines and deliverables are met; notify project manager or client if timelines are in jeopardy
Test and analyze system configuration against requirement documents during implementation and administration
Use our sophisticated database of tools to set up a client's healthcare & group benefits database; define data fields, import data, design screens and create queries and reports

Confidential, Norwood, MA

Call Center Representative

Responsibilities:

Defined contribution retirement plans
Defined benefit retirement plans
Health and welfare benefit plans
Follow up in a timely manner with clients with exceptional customer service

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Client Services Analyst Resume

Norwood, MA

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