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Human Service Clerk Resume

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Newark, NJ

PROFESSIONAL OBJECTIVE

Position in professional planning and management or other client service related organization.

EDUCATION

Bachelor of Arts in Public Service, Confidential University 
Major: Public Service

Associate in Science, Confidential College, 
Major: Nursing

Relevant Courses:
Public Service for Responsible citizenship, Ethical Public Service, The Global Urban Experience, Government and Non-Profit Sector, The Urban Experience in the US, Public Service Organizations, Volunteerism and Philanthropy, Leadership for the Service Profession.

SKILLS

Microsoft Office: Word, Power Point, Excel and beginning knowledge of Access. Comfortable with MACs or PCs. Customer service/public relations skills, telecommunication and data terminal. Some knowledge of Spanish. Type 65 wpm. 10 key Calculators: 10,000 kmpg.

EXPERIENCE

Human Service Clerk, Confidential, Newark, NJ (9/07-04/09), Maintained department alpha-numeric filing system in an accurate and confidential manner. Greeted employees and visitors. Operated computer and other office equipment and produced a variety of reports, records, correspondence and memoranda. Prepared new employee documentation as directed and assembled new employee orientation materials for the dept. Performed special projects and related work as assigned. Requisitioned departmental supplies. Assisted in scheduling job applicants for employment interviews.

Customer Service Representative, Confidential, Newark NJ (05/04-09/04), provided information and assistance on all aspects of optic cable services to potential and current clients via telephone terminal. Provided and recommended solutions in an expedient cost effective manner.

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