Position in professional planning and management or other client service related organization.
Bachelor of Arts in Public Service,†Confidential University†
Major: Public Service
Associate in Science,†Confidential College,†
Public Service for Responsible citizenship, Ethical Public Service, The Global Urban Experience, Government and Non-Profit Sector, The Urban Experience in the US, Public Service Organizations, Volunteerism and Philanthropy, Leadership for the Service Profession.
Microsoft Office: Word, Power Point, Excel and beginning knowledge of Access. Comfortable with MACs or PCs. Customer service/public relations skills, telecommunication and data terminal. Some knowledge of Spanish. Type 65 wpm. 10 key Calculators: 10,000 kmpg.
Human Service Clerk,†Confidential, Newark, NJ (9/07-04/09), Maintained department alpha-numeric filing system in an accurate and confidential manner. Greeted employees and visitors. Operated computer and other office equipment and produced a variety of reports, records, correspondence and memoranda. Prepared new employee documentation as directed and assembled new employee orientation materials for the dept. Performed special projects and related work as assigned. Requisitioned departmental supplies. Assisted in scheduling job applicants for employment interviews.
Customer Service Representative,†Confidential, Newark NJ (05/04-09/04), provided information and assistance on all aspects of optic cable services to potential and current clients via telephone terminal. Provided and recommended solutions in an expedient cost effective manner.