Billing Specialist Resume Raleigh, NC - Hire IT People

Summary

strong communication, organizational & analytical skills
ability to work independently and work in a team setting
ability to take initiative and handle various tasks simultaneously while working under minimal supervision and under pressure

Experience

Confidential, Cary, NC November 2010-Sept 2011
Billing Specialist/Complimentary Accounts/Quality Assurance

manually compiled data and computed fees and charges for all customer's accounts
maintain accounts receivable records for clients
prepared itemized statements
audited customer accounts on a monthly basis
quality assured all complimentary accounts for accuracy
reconciled accounts
resolved all account discrepancies
printed and mailed out revised statements
obtained credit information on customers
researched and analyzed accounts
posted misapplied payments
credit/debit accounts to correct
data entry skills

Confidential, Greensboro, NC November 2008 - November 2010
Customer Contact Professional/Illustrations

communicated effectively by telephone answering high volume calls
worked independently and in a team setting
interpreted and relied information about life insurance to customers
used excel, word and outlook to access information to agents and customers
tracked information for the insured and beneficiaries and any legit changes
handled escalated calls in order to find resolution
able to multitask through several systems
worked with computer, copier, calculator, fax, and other various office equipment

Confidential, Englewood, CO January 2006 - November 2008
Sales and Use Tax Admin Coordinator

performed daily reconciliations and tax returns
identifies sales and use taxes on paid invoices
prepared and conducted audit fieldwork
prepared excel spreadsheets to track audit information
contacted internal/external vendors for sales tax information
researched & reviewed employee expense statements for accuracy
submitted any inaccuracies listed on employee expense statements
downloaded chart of accounts and information to support audit returns
prepared, filed and processed sales tax returns
identified and documented sales and use tax overpayments
created and setup filing system to store audit information by state
used various office equipment such as scanner, copier, typewriter, adding machine, fax,
systems used were ReportStore, CSG, ICOMS,TRIM, and FEITH/PAPERHOST, Oracle 10.7/11i/CIFA

Education

Master of Science-Accountancy
Bachelor of Science - Accounting

Skills

Microsoft Word, Excel, Outlook, PowerPoint, Windows, Internet/Research, Filing, Faxing, Copying, CSG/ICOMS, Enlighten, Great Plains, ReportStore (Billing systems software), FEITH/PaperHost
(Imaging software), TRIM (Storage retrieval software), Oracle 10.7/11i/CIFA

Accounts Payable, Accounts Receivable, Expense Reports, Reconciliations, Journal Entries, General Ledgers, Billing, Data Entry, Credit Card

Organizations

Vision Church-accountant/bookkeeper
Women in Cable Telecommunications-former
Institute for Professionals in Taxation-former

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Billing Specialist Resume

Raleigh, NC

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