SUMMARY:

Production Manager with practical understanding of business and production needs. Areas of expertise include implementing new programs and employee retention.

PROFESSIONAL EXPERIENCE:

Production Supervisor

Confidential, Fraser, MI

Responsibilities:

• Lead team of 12 production operators.
• Ensures team observes all safety guidelines and policies and maintains clean work environments.
• Ensures team is following Confidential principles
• Ensures team meets and/or exceeds production goals
• Trains, coaches and mentors team to ensure smooth adoption of new policies and procedures
• Performs minor repairs to equipment and regularly troubleshoots to ensure equipment is functioning properly.

Facilities Account Manager

Confidential, Plymouth, MI

Responsibilities:

• Ensures that each school is cleaned thoroughly and efficiently daily.
• Led team of 20 - 40 staff.
• Resolved escalated customer issues in a timely manner.
• Motivated staff to exceed quotas on a regular basis.
• Engaged employees in production processes with positive motivational techniques.
• Implemented innovative programs to increase employee loyalty and reduce turnover.
• Strengthened company's business by leading implementation of a team clean project.
• Trained, coached and mentored staff to ensure smooth adoption of new program.
• Maintained necessary level of communications between shifts.

Area Manager

Confidential, Livonia, MI

Responsibilities:

• Maintain quality, consistent, and uninterrupted production, while simultaneously monitoring and directing the work performance of production floor employees.
• Manage on-boarding of all incoming production control supervisory talent from interview to training, through successful integration to our team.
• Embrace and implement Confidential principles through the completion of several standard kaizens, including the introduction and maintenance of Confidential standards that have reduced Confidential and Confidential waste by 25% (measured through average cost).
• Currently achieving the top production rate of 115,000 lbs of produce output for customer consumption per shift, across three shifts and managers.

Manufacturing Coordinator

Confidential, Waterford, MI

Responsibilities:

• Managed all incoming/outgoing warehouse inventory through several methods including tracking all inventory shortages, preparing/staging customer orders for shipment, and coordinating the storage of all incoming material to the plant.
• Protected the integrity of over 500+ inventory records by generating all outgoing shipment paperwork; reached out to customers to resolve any discrepancies in regards to incoming orders.
• Scheduled the fulfillment of all customer orders through our plant processes by compiling order lists, distributing to team members, and supervising order completion.
• Prioritized and assisted in the offload/reload of trucks as they arrived to the facility; ensuring adherence to appointed window time schedules to accomplish this task.
• Collaborated with manufacturing team leads (supervisors, operators, managers) to guarantee the smooth flow of incoming customer orders from raw material to finished product with zero defects.

Business Manager

Confidential, Hamtramck, MI

Responsibilities:

• Responsible for daily operation management of adult group home for special needs older adults
• Managed and supervised all Confidential related tasks including talent acquisition/retention/separation, licensing verification for potential employees, payroll processing, as well as incoming and ongoing employee training and development.
• Coordinated the procurement of all supplies necessary to run the business, as well as monitored inventory supply levels to ensure continuous coverage.
• Demonstrated, and demanded, excellent customer service for all clients at all times from all employees.

Material Handler/Lead Operator

Confidential, Livonia, MI

Responsibilities:

• Lead operator and trainer of approx. 30 employees in a union environment, over 3 shifts in the materials management and maintenance departments.
• Provided utility relief throughout the plant as required including maintenance tech for Confidential ’s, shipping/receiving coverage, and general supply procurement.
• Worked without direct supervision, travelling to other company plants as required to provide support and assistance.