Account Manager Resume

SUMMARY:

A dedicated and hardworking experienced Information Technology Specialists with established people skills and leadership experience.
Able to quickly understand user’s priorities and operating constraints and able to employ a creative approach to adapt systems to meet their unique needs, in order to maintain a good relationship with users and customers.
Proven ability to adapt to new surroundings while remaining observant and mentally alert under pressure in order to accomplish the task.
Cyber Security
End - user Analysis
Communications Security
Recovery Techniques
Service Desk Management
Network Management
Satellite Communication
Radio Communications

PROFESSIONAL EXPERIENCE:

Account Manager

Confidential

Responsibilities:

Draw, issue, and account for the organization’s Confidential and Cryptographic Controlled Keys overseeing three departments.
Directly manages the accountability and maintenance of equipment valued in the excess of $1.5 Million.

Senior Local Area Network Manager

Confidential

Responsibilities:

Responsible of maintaining, managing, and distributing all automation equipment for the organization.
Provided desktop computer support which includes diagnosing and resolving any workstation operating system software, application software or hardware problems.
Created user accounts and set up necessary user workstation application software. Troubleshot network to include connectivity, hardware and software issues.

Senior Information Technology Specialist

Confidential

Responsibilities:

Supervised the deployment, installation, operation, and department level maintenance of multi-functional information processing systems
Managed Active Directory and user accounts on a tactical Non-Classified Internet Protocol Router Network (NIPR NET) and Classified Internet Protocol Router Network (SIPR NET) exchange services which service over 100 users.
Maintained accountability and serviceability of automation equipment in excess of $2M.