SUMMARY:

• Seeking a position that will allow the enhancement of my extensive skills as a Network Support Technician.
• A positive drive to deliver results and be an asset to a company.
• Highly skilled in installing, repairing, and troubleshooting computer hardware and peripherals
• Well - versed in installing windows, software, applications, antivirus, and patches
• Working knowledge of modern networking devices and printers
• Adapt at repairing computer hardware including Windows-based PC
• Experience in backup and image management software
• Proficient user of Microsoft Office Applications (Word, Excel, PowerPoint, and Access)
• Demonstrated expertise in Microsoft Windows XP, Vista, 7 and 8
• Effective skills in supporting server-room team

EXPERIENCE:

Confidential, Aberdeen, MD

WIN-T RESET SPECIALIST

Responsibilities:

• Inspecting the Army’s Satellite Transport Terminal ( Confidential ) Lot 9,10 for proper working functions and any damages. check for component failures and remove from their racks to perform deep cleaning on each component, Lowest Replaceable Unit, and upgrade to the scheduled components and reinstall back into racks.
• service and replace all batteries from Uninterruptible power source ( Confidential ).
• inventory the Lot 9,10 components by serial numbers, part numbers nomenclature also do Boxed Inventory Item ( Confidential ) of any items that was shipped with the equipment that was not supposed to come. Keep records of all upgrades and Confidential inventory of all Lot 9,10 units via Laptops.
• In addition, perform Confidential ’S to test Confidential ’S.

Confidential, Baltimore, MD

TECHNICAL ADVISOR

Responsibilities:

• Supported and manage Confidential ’s, printers and other in-vehicle hardware and equipment at Fire stations and local area hospitals Confidential printers
• Provided field support to Confidential providers
• Traveled from one unit to another
• Traveled between Confidential station

Confidential, Boynton Beach, FL

TECHNICIAN

Responsibilities:

• PC/Desktop repairs
• Pinter maintenance
• System installations
• Network troubleshooting
• Software upgrades
• Cabling installations (voice and data)
• Wiring repairs
• New phone system installs
• System troubleshooting and maintenance

Confidential, Hebron, KY

COMPUTER TECHNICIAN

Responsibilities:

• Executed software testing to ensure equipment was working properly
• Installed accufit eye care systems at Lens Crafts regional stores
• Used templates to drill millwork on counter tops
• Dressed all wiring neatly

Confidential, San Antonio, Texas

IT SPECIALIST

Responsibilities:

• Monitored and perform maintenance of computer systems
• Answered user inquiries regarding computer software or hardware operation
• Conducted computer diagnostics to investigate and resolve problems
• Entered commands/observe system functions to verify correct operations/detect errors
• Set up equipment for employee use (install cables, operating systems, or appropriate software)
• Installed and perform minor repairs to hardware, software, or peripheral equipment
• Consulted with staff, users, and management to establish requirements for new systems or modifications
• Trained users in the proper use of hardware or software
• Inspected equipment and read order sheets to prepare for delivery to users

Confidential, Cockeysville, MD

ELECTRICAL APPRENTICE

Responsibilities:

• Read interpreted, and executed drawings, schematics, blueprints, and electrical code specifications to see layout of commercial electrical equipment installations
• Tested electrical and equipment and parts for continuity, current, voltage, and resistance
• Installed, repaired, or replaced AC/DC motors and drives, transformers, motors, starters, relays, and hydraulic and gas electrical controls
• Installed repairs, or replaced electrical wiring, receptacles, switch boxes, conduits, feeders, fiber-optic, and line assemblies, lighting, and alternative electrical parts
• Installed repaired, or replaced generators and industrial storage batteries
• Did preventive maintenance and testing of electrical systems (including power distribution equipment)
• Installed electrical circuits, as well as panels, conduit, protecting devices, switches, and equipment required to accommodate the CEC and/or Confidential

Confidential, Churchville, MD

ELECTRICAL APPRENTICE

Responsibilities:

• Read, interpreted and executed drawings, schematics, blueprints, and electrical code specifications to see layout of commercial electrical equipment installations
• Tested electrical and equipment and parts for continuity, current, voltage, and resistance
• Installed, repaired, or replaced AC/DC motors and drives, transformers, motors, starters, relays, and hydraulic and gas electrical controls
• Installed repaired or replaced electrical wiring, receptacles, switch boxes, conduits, feeders, fibre-optic, and line assemblies, lighting, and alternative electrical parts
• Installed, repaired, or replaced generators and industrial storage batteries
• Did preventive maintenance and testing of electrical systems (including power distribution equipment)
• Installed electrical circuits, as well as panels, conduit, protecting devices, switches, and equipment required to accommodate the CEC and/or Confidential

Confidential, MD

INFORMAITON TECHNOLOGY SPECIALIST

Responsibilities:

• Performed routine assignments independently or as a team to accomplish projects
• Suppored end users with IT related problems in a responsive/service oriented manner Setup, managed, and maintained of IT related equipment
• Trained staff with IT related equipment
• Monitored backup jobs and ensured high level of completion success rate
• Enforced processes to maintain a stable network environment
• Assisted the IT director with project work to grow technology infrastructure
• Assisted with troubleshooting, installation, and implementation of systems
• Consulted with organization with regards to being proactive concerning new technologies and alternative methods of information processing
• Developed and monitored performance levels of hardwares/softwares Iava’s
• Developed and maintained information architectures