Cyber Security Incubator Intern Resume

SUMMARY:

Results - driven, customer-oriented, quality- focused manager with a proven track record for achieving maximum productivity, building strong teams, and innovative problem solving. An adaptive leader who thrives in a fast-paced, high stress environment who is seeking a career in Information Technology and Cyber Security.

TECHNICAL SKILLS:

Money Management, Operate Point of Sales (POS) System, Money Keeping/Bookkeeping skills, Microsoft Office Skills, Computer designing, Auto CAD I, II, and III, Intro to CAD/CAM, Design Drafting I, Descriptive Geometry, Computer-Aided Manufacturing Drafting I, Customer Service skills

PROFESSIONAL EXPERIENCE:

Confidential

Cyber Security Incubator Intern

Responsibilities:

Take online knowledge and skills training courses for CompTIA A+ and/or CompTIA Network+
Work in virtual practice-labs to apply knowledge and build critical skills as needed
Attend cybersecurity seminars and participate in in-depth discussions of current security threats 2 days per week on Tuesdays and Thursdays 4-6 PM
Perform research on topics regarding cybersecurity practice and industry

Confidential

Assistant Customer Service Sales Manager

Responsibilities:

Manage financials, responsible for researching cash overage or shortages - maintaining a less than .01% variance threshold, quarterly
Conduct train the trainer seminars, used to train and coach current and newly hired associates on updated technology, policies, and practices
Lead performance reviews, job skill development, and cross-training of 25-30 employees
Enforce adherence to company policies and through training and performance counseling
Manage customer service desk by researching and responding to average 60 inquiries daily

Confidential

Sales Manager

Responsibilities:

Merchandized and planned product displays to drive top line sales
Conducted performance reviews, job skill development, and cross-training of 50 - 60 employees
Received, validated, and transferred vendor product through Direct Store Delivery ( Confidential ) system
Utilized the Computer Assisted Ordering ( Confidential ) System to control grocery shrink and inventory
Trained associates in sanitation and health codes are followed/met per Confidential, Health Inspections, and ServSafe qualifications, Set compliance procedures for company standards and policies
Created dependable resource management and scheduling to maintain quality work product, while adhering to federal and local labor law
Recruited and screened qualified candidates resulting in 10-15 new hires

Assistant Store Manager

Confidential

Responsibilities:

Maintained Customer Service standards by following ( Confidential ) Standard Operating Procedures
Planed and communicated the company’s disaster preparedness plan with employees
Analyzed daily sales and inventory reports to achieve top line sales
Minimize loss/shrink through analyzing proper standard practice measures
Operate and utilize the Computer Assisted Ordering ( Confidential ) System to control grocery shrink, store in-stocks and inventory

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