SUMMARY:

• Seeking new opportunity - 20+ years of experience in Finance, Human Resources and Sales/Marketing within the Automotive industry and Staffing Industries
• Great problem solver/big picture focus to discern root causes to problem areas
• Proficient in devising processes to expedite work outcomes
• Handles challenges with confidence, determination, and focus
• Good listening and process definition skills
• Takes initiative, strong work ethic, always looking for potential process improvements
• Decisive, solutions-focused, and results-oriented
• Proficient in Microsoft Office Suite including Word, Excel (pivot tables, Vlookup), PowerPoint, and Outlook

CORE COMPETENCIES:

• Customer Relations
• Problem Solving
• Continual Improvement
• Process Definition
• A/R
• A/P Internal Auditing
• Time Management
• Benefit Administration
• Market Research /Sales
• Budgets & Forecasting
• Training
• Payroll
• Hourly & Salaried Employees
• Attention to Detail

PROFESSIONAL EXPERIENCE:

Confidential, Troy, MI

ACCOUNTS RECEIVABLE ANALYST

Responsibilities:

• Suggested several process improvements to management to increase the probability of quicker collection and reconciliation of the accounts.
• Interfaced with internal departments to problem solve and better define customer account issues to ensure optimal account management.
• Accounts were never on the Top 15 Past Confidential than $100K past due list
• Minimized bad debt and chargeback to the branches by communicating early with stakeholders and through defining the critical issues impeding collection.
• Kept management informed of potential problem areas with accounts.
• Strong work ethic and concern for impact on company’s profitability.

Confidential, Troy, MI

Analyst, Budget & Forecasting

Responsibilities:

• Managed the budget and forecast spreadsheet for supplier parts produced by company.
• Reconciled the year-end budget and created a new budget and forecast for the upcoming year. ther weekly and monthly report for management.
• Introduced management to how Excel can be used on-line with side by side comparisons to more readily analyze data and find potential discrepancies in order to make more effective decisions.

Confidential, Detroit, MI

Market Analyst

Responsibilities:

• Improved the consensus and re-consensus process by better explaining critical information and timing of the information - developed a schedule to adhere to for all participants in the process.
• Created ad-hoc inventory reports that pulled data from several databases to create one report that monitored daily inventory by Division and vehicle line - able to accomplish this by asking the “right” questions & understanding the process which provided management with accurate daily vehicle inventory.
• Suggested emphasizing the family usage of the Hummer to detract from the negative image dominating the vehicle at the time.

Confidential, Troy, MI

Expatriate Administrator

Responsibilities:

• Revamped the internal rebill process to be more accurate and efficient for all involved parties, working with KPMG and Prudential to make this happen - tested & monitored the system to ensure it was working well.
• Worked with expat’s to solve any problems or concerns they had in their overseas assignment, conducting research to alleviate their concerns.
• Coordinated with global regional expatriate administrators to finalize critical annual updates to housing and salary data - developed a master spreadsheet to capture the information and to pass it on to Payroll.

Confidential, Troy, MI

Employee Benefit Staff Assistant

Responsibilities:

• Ensured a smooth transition from GM to Confidential ’s 401K programs, working with GM, Confidential payroll, legal and Fidelity Investments to make this happen.
• Administered the first ever payout of Confidential Profit Sharing Program to hourly employees based on the company profit sharing formula established by the Union contract - achieved this without any administrative or payment problems - received the Confidential Fish Award in recognition of efforts.
• Initiated the Confidential Savings Programs for Confidential employees working with Prudential.
• Developed Informational PowerPoint presentations for all hourly 401K, Profit Sharing and Income Security Plan based on new Union Contracts to explain the new Union contract changes to the hourly employees.
• Designed and implemented a Personal Saving Plan (401K) presentations to stress the importance of early savings throughout the employees career.
• Created and presented PowerPoint benefit plan update presentations for all Union benefit plan conferences. Received high marks from presentation feedback surveys.

Confidential, Detroit, MI

Market Analyst

Responsibilities:

• Wrote monthly Press Release, Sales Summary and Needs Partition information, which allowed Senior Management to monitor current industry trends.
• Presented current market findings to management at monthly internal staff meetings.

Manager

Confidential

Responsibilities:

• Supervised data analysts for monthly production and distribution of the Confidential .
• Managed the collection, processing and distribution of information from the Confidential sales database.
• Established/implemented revised GM reporting policies and procedures.
• Working with Confidential personnel, created a sales database and process manual for GM Mexico within GM deadline. Traveled to Mexico to train GM personnel on the new system.