SUMMARY:

Secure a position within a dynamic, stimulating, and progressive firm which will fully utilize my extensive experience,, skills, and knowledge while offering exciting challenges and opportunities for fostering personal growth and further professional development.

TECHNICAL SKILLS:

Operating Systems: Microsoft Windows, Microsoft Windows Server, CITRIX, most of the above in different languages, Red Hat Linux, HP - UX, Solaris, AIX, Tandem, Debian, Mac OS, iOS, Android

Browsers: Internet Explorer, Mozilla FireFox, Chrome, Safari

Software: Microsoft Office, Microsoft Project, Hart Voting System, Confidential Rational RequisitePro, Confidential Rational RequisiteWeb, Confidential Rational ClearQuest, Confidential Rational TestManager, Confidential Rational Rose, Confidential Rational XDE, Confidential Rational Administrator, Confidential Rational Unified Process (RUP), VMware, Lotus Notes, StarTeam, PVCS Tracker, Scarab, Subversion, Mercury TestDirector, Mercury WinRunner, HP Quality Center, JBOSS, soapUI, JCAPS, JPath, TFS, SharePoint, SalesForce, JIRA, Confluence, Stash, GIT, FitNesse (Java), TestLink, Splunk, Thruk, Slack, HipChat, Jabber, Confidential, Level 3 Web Meeting, PagerDuty, Apache

Protocol: HTTP, SOAP, ESMI, EISI, SIP

Languages: WSDL, XSD, XML, SQL, Python

Tools: DBVisualizer, WinSCP, Putty, OutsideView, internal developer created tools

Databases: SQL 7, SQL 2000, SQL 2008, SQL 2008R2, Oracle 8.1.7, Oracle 9i, Access 2000, MySQL, Informix

PROFESSIONAL EXPERIENCE:

Confidential, Denver, Colorado

Live Plant Inventory Manager

Responsibilities:

• Hiring and managing between four to five full - time and seasonal inventory clerks including time card duties, performance reviews and training
• Clarifying existing and implementing new procedures to increase sales of live plant inventory
• Working directly with sales, production and growers to track and locate plants throughout 1,000,000 square feet of greenhouse space across three separate facilities by utilizing a greenhouse management software program

Sales Associate

Confidential

Responsibilities:

• Advising and assisting customers to select annual and perennials plants to fulfil their gardening desires
• Learned and mastered growing conditions, colors, heights for over 200 perennial plants, shrubs, trees, grasses
• Troubleshooting and advising customers on soils, grass seed, weed, pest and fungus treatments

Confidential, Denver, Colorado

Senior QA Engineer

Responsibilities:

• Part of a large, cross-functional team testing and deploying changes to legacy core product supporting customer care requests, improvements in tech debt areas, security vulnerabilities, operating and software system upgrades enhancing the supportability and functionality of over 20 different application components
• Fulfilled the QA tasks for a five-member team responsible for deploying and releasing over 100 user stories, bugs and epics received from six feature teams, all within a six-week release cycle
• Fully immersed and involved in Confidential methods and Agile practices on each team, including daily stand-up; suggesting and iterating through changes for stand-up to meet the needs of the team. Also, experienced in retrospectives, planning meetings and story creation.

Confidential, Boulder, Colorado

Senior SQA Engineer

Responsibilities:

• Lead QA team of 10 members, both off-shore and onsite, through planning, monitoring and execution of a product release cycle, including communicating progress to management
• Testing user stories during three-week iterations on a 3-person and 8-person feature team in a newly implemented Agile development process
• Attend daily Scrum, providing input at retrospectives, collaboratively working with developers on creating estimates for work to be accomplished and testing strategies, closely working within feature team during planning meetings
• Execute manual test cases on different Windows platforms, varying flavors of UNIX and hardware devices

Confidential, Longmont, Colorado

Senior SQA Engineer

Responsibilities:

• Created, maintained, reviewed, executed manual and automated tests on ten different products
• Lead and mentored two to seven senior, junior and outsourced testers through full-featured release cycles of n-tier architecture product
• Documented system test plans and system test results for four release cycles, meeting product release criteria for each version
• Accurately estimated SQA testing hours for entire release schedule and individual defects
• Participated in daily Scrum and sprint planning meetings, including retrospectives
• Successfully managed a project, in a project manager role, that migrated a defect tracking and version control system for a remote office

Confidential, Denver, Colorado

Consultant

Responsibilities:

• Training and mentoring employees on usage of Confidential Rational RequisitePro, ClearQuest, and TestManager
• Troubleshooting user implementation and installation issues
• Analyzing and reporting on business and software requirements produced by client

Confidential, Lafayette, Colorado

Test Engineer

Responsibilities:

• Utilizing black box quality assurance methods, increased testing coverage by 70%
• Introduced smoke test process that increased quality of product
• Provide regular reports on stability of build to project team
• Designated company representative to third party agency for federal certification of new product versions

Confidential, Boulder, Colorado

Staff Software Quality Engineer

Responsibilities:

• Based on documented customer needs, improved integration between RequisitePro and Microsoft Word
• Served as feature lead for a team composed of developers, quality engineers and documentation specialist
• Supervised team of four contract employees and three full time employees through 18-month testing cycle
• Achieved high level of quality in software product to reduce technical support calls by planning, managing and reporting test case metrics to software development team members
• Exposed hidden defects in specific configurations and increased coverage of customer configurations by organizing different platforms, using different languages and versions of Microsoft Windows operating systems and Office suites

Confidential, Boulder, Colorado

Software Quality Engineer

Responsibilities:

• Increased product functionality for customers by using iterative development techniques
• Attained high product quality in latest version of software prior to release documenting over 70 defects reports into defect tracking system
• Reduced technical support issues and tested new features demanded from customers by creating test case requirements based on software functional specifications and use case requirements

Confidential, East Lansing, Michigan

Quality Assurance Team Leader

Responsibilities:

• Supervised employees involved in quality assurance testing, provided comprehensive training in software products and testing processes
• Created test plans for quarterly updates to verify correctness and completeness of new product functionality and lesson content revisions
• Reported and administered errors in defect tracking system to communicate critical information to engineers and educational specialists, and verified fixes
• Conducted pre-screenings and interviews of over 50 candidates for quality assurance positions and made final hiring decisions